Alvaria Quality vs. JustCall

It all depends on the workforce team if they've settled the tool correctly for the company. In a previous experience, the tool was entirely settled with the group balance available, all the segments we need were added and up to date, and we could easily navigate the tool. On the new company though, there is a sentiment of incompletion, the UI slightly evolved over the past 2 years but only for the name and some design. Though the tool itself hasn't really changed and clarity is missing sometimes. We must be used to it to understand it well.

Incentivized

JustCall.Io is well suited as a backbone phone system with many capabilities for small to medium-sized businesses and their sales teams. With its rich feature set, dependable functionality, and developer and integration-friendly architecture, it could be a great solution. The platform is less well suited for those companies that have a well established telephony solution and are only looking to take advantage of one or two of its features, such as SMS for instance. There are probably other solutions that provide the same functionality at a lower price point.

Incentivized

• Clarity on the daily tasks, it's easy to know what will be the tasks for the day and for how long it is planned.
• Many options available, entirely customizable for a better accuracy of the tasks.
• Very reliable and easy to use, with multiple format views available.

Incentivized

• we can easily export data of calls for 60 days
• also we will again hear the call recording
• track the which time how manyu calls we made and all

Incentivized

• There is a lot of options, probably too many and more than 50% are no use to me.
• Some views can be very confusing, sticking to the time is best to avoid being confused by any overlapping segment.
• Lot of options but UI tends to be a bit slow to load and still empty sometimes.

Incentivized

• There is no incoming call number recognition, the system sets an unknown number for the incoming call.
• When there is no call save log, there is a loss of time as the user has to restart the device.
• Incoming calls are lost due to excessive waiting so that they can be transferred to another user (sales support).

Incentivized

It will be compared to the quality of the service and that it is accessible to medium or small companies. It is not a tool that requires greater complexities and its functionality is quite extensive. You will discover that the benefits are more than the problems that you may have.

Incentivized

• Positive impact as it has helped the business with a better communication.
• I wish the latest messages would be on top!

Incentivized