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4 Ratings
336 Ratings
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Score 8.8 out of 101
4 Ratings
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Score 9 out of 101

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Likelihood to Recommend

Amazon Web Services

AWS is a very scalable Platform as a Service (PaaS) -- making it usefull for all sizes. With AWS the failover model can be complicated in terms of selecting the right option for you. Failover within a distribution center is one level, while zone level fail over is a larger one. Be sure to understand your capability needs and discuss with AWS these different choices.
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Redis Cloud

Redis Cloud is great for quick and easy development as well as deployment. It's reliable in production and makes a great primary Redis solution.
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Feature Rating Comparison

Infrastructure-as-a-Service (IaaS)

Amazon Web Services
8.3
Redis Cloud
Service-level Agreement (SLA) uptime
Amazon Web Services
8.9
Redis Cloud
Dynamic scaling
Amazon Web Services
9.1
Redis Cloud
Elastic load balancing
Amazon Web Services
8.7
Redis Cloud
Pre-configured templates
Amazon Web Services
7.6
Redis Cloud
Monitoring tools
Amazon Web Services
7.5
Redis Cloud
Pre-defined machine images
Amazon Web Services
7.9
Redis Cloud
Operating system support
Amazon Web Services
7.9
Redis Cloud
Security controls
Amazon Web Services
8.4
Redis Cloud

Platform-as-a-Service

Amazon Web Services
Redis Cloud
8.5
Scalability
Amazon Web Services
Redis Cloud
7.0
Platform access control
Amazon Web Services
Redis Cloud
10.0
Development environment creation
Amazon Web Services
Redis Cloud
10.0
Development environment replication
Amazon Web Services
Redis Cloud
8.0
Issue monitoring and notification
Amazon Web Services
Redis Cloud
8.0
Issue recovery
Amazon Web Services
Redis Cloud
8.0

Pros

  • Complete Failover and Disaster Recovery services which scale to your desired need
  • Several service level options from dynamic storage pricing to pre-allocated
  • Customer service responsiveness -- issues are resolved with a quick email or phone call rapidly
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  • Ease of setup and deployment via Heroku
  • Reliability and splicity
  • Fair pricing
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Cons

  • Occasionally, we disagree with their roadmap priorities. For example, we really needed Content-Based Routing added to ELB to support our multitenant implementation. The AWS architects agreed that it was a mainstream, valuable request and hinted that they were trying to get it onto the roadmap, but 15 months later there's still no sign of it. I'm sure they have their reasons, but it's a strange and annoying hole in an otherwise invaluable service.
  • AWS has had well-publicized outages that have broken the promise of true zone (datacenter) isolation. This was supposed to have been impossible - if you had instances running in two zones within a region, you thought had a solid survivability story. We were forced to react by building out additional redundancy that increased costs beyond our original design estimates. AWS claims to have resolved the problem, but we haven't been confident enough to spin down the extra servers yet.
  • There are annoying resource limits, presumably in place to prevent hackers from allocating huge numbers of resources on a compromised account. The problem is that raising the resource limits requires manual action to be taken, and can have a severe impact on production software if your ops team isn't meticulous in checking the limits. As of the last time I checked, these limits weren't available via API, making it impossible to create alarms whenever we get close to exceeding our resource limits.
  • AWS is relatively infamous for their poor communications during outages. Their status page will occasionally go without an update for 45 minutes, while half your customers are dead in the water. This is - obviously - infuriating.
Marc Schriftman profile photo
  • Web interface could be more user-friendly
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Likelihood to Renew

Amazon Web Services9.4
Based on 10 answers
Support at AWS is great! The cost is low. Their business model is sound. They tend to benefit us.
Doug Symes profile photo
No score
No answers yet
No answers on this topic

Usability

Amazon Web Services9.0
Based on 3 answers
The management console is the weak part of the service in my experience. It is adequate but slow.
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No score
No answers yet
No answers on this topic

Reliability and Availability

Amazon Web Services9.0
Based on 1 answer
Availability is very good, with the exception of occasional spectacular outages.
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No score
No answers yet
No answers on this topic

Performance

AWS does not provide the raw performance that you can get by building your own custom infrastructure. However, it is often the case that the benefits of specialized, high-performance hardware do not necessarily outweigh the significant extra cost and risk. Performance as perceived by the user is very different from raw throughput.
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No answers on this topic

Support

Amazon Web Services3.0
Based on 3 answers
unless you paid the premium, no support at all
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No score
No answers yet
No answers on this topic

Implementation

Amazon Web Services10.0
Based on 3 answers
The API's were very well documented and was Janova's main point of entry into the services.
Brian Lusenhop profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We also looked at Rackspace but was attracted to AWS by the breadth of services available at comparable cost and reliability.
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I've used Heroku Redis and RedisToGo. Redis Cloud has the best free/developer plan, and we have never had an issue.
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Return on Investment

  • We've saved over $10,000 in the 2 years we've worked with AWS. We no longer have to pay to upgrade our internal server, we have no downtime. We no longer depend on our developer to come and 'fix' the server when it fails.
Stella Gillham profile photo
  • Redis Cloud is affordable and reliable
  • Speed of development and deployment means money saved and productivity increased
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Pricing Details

Amazon Web Services

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Redis Cloud

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details