DaVinci by AMC Technology vs. Avaya Experience Platform
DaVinci by AMC Technology vs. Avaya Experience Platform
Product | Rating | Most Used By | Product Summary | Starting Price |
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DaVinci by AMC Technology | Enterprise companies (1,001+ employees) | AMC Contact Canvas is a call center software offering from AMC Technology. | $21.25 per month | |
Avaya Experience Platform | N/A | The Avaya Experience Platform aims to turn moments with customers into momentum for businesses by making it easier to deliver memorable experiences across all channels and devices, at all times, giving employees tools to respond faster, with greater insight, while engaging and satisfying the needs of customers. The solution boasts an innovation without disruption approach to reduce the amount of investment required to add best-in-class technologies into the customer experience workflows to drive… | $48 per month |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
Additional Details | — | Digital - $48.00 (Per User/Per Month) Voice - $83.00 (Per User/Per Month) All Media - $125.00 (Per User/Per Month) | ||||||||||||||
More Pricing Information |
DaVinci by AMC Technology | Avaya Experience Platform | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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DaVinci by AMC Technology | Avaya Experience Platform | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
DaVinci by AMC Technology | Avaya Experience Platform | |
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Likelihood to Recommend | - (0 ratings) | 8.7 (52 ratings) |
Likelihood to Renew | - (0 ratings) | 7.3 (12 ratings) |
Usability | - (0 ratings) | 8.2 (5 ratings) |
Availability | - (0 ratings) | 7.0 (1 ratings) |
Performance | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 9.1 (4 ratings) |
Implementation Rating | - (0 ratings) | 8.2 (2 ratings) |
DaVinci by AMC Technology | Avaya Experience Platform | |
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Likelihood to Recommend | AMC Technology No answers on this topic | Avaya |
Pros | AMC Technology No answers on this topic | Avaya |
Cons | AMC Technology No answers on this topic | Avaya |
Likelihood to Renew | AMC Technology No answers on this topic | Avaya |
Usability | AMC Technology No answers on this topic | Avaya |
Support Rating | AMC Technology No answers on this topic | Avaya |
Implementation Rating | AMC Technology No answers on this topic | Avaya |
Alternatives Considered | AMC Technology No answers on this topic | Avaya |
Return on Investment | AMC Technology No answers on this topic | Avaya |
ScreenShots | DaVinci by AMC Technology Screenshots |