AnyDesk vs. ManageEngine Remote Access Plus

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AnyDesk
Score 8.0 out of 10
N/A
AnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.
$14.90
per year
ManageEngine Remote Access Plus
Score 8.2 out of 10
Mid-Size Companies (51-1,000 employees)
Remote Access Plus is a secure and comprehensive enterprise troubleshooting solution that helps system administrators and IT help desk technicians to remotely resolve troubleshooting requests. The vendor says this solution provides powerful remote desktop sharing, over 12 diagnostic tools, wake on LAN, remote shutdown and precise reporting system, which enables users to seamlessly access and rescue computers at lightning speed. According to the vendor key features and business…
$95
access for 5 techs and 50 computers billed annually
Pricing
AnyDeskManageEngine Remote Access Plus
Editions & Modules
Solo
$14.90
per month billed annually
Standard
$29.90
per month billed annually
Advanced
$79.90
per month billed annually
Enterprise
Custom
per year billed annually
Standard
95$
access for 5 techs and 50 computers billed annually
Professional
145$
access for 5 techs and 50 computers billed annually
Standard
200$
access for 5 techs and 50 computers billed annually
Professional
300$
access for 5 techs and 50 computers billed annually
Offerings
Pricing Offerings
AnyDeskManageEngine Remote Access Plus
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAnyDesk is free for personal use and offers a limited set of features and support. Professional users need a license. Only the initiator of a session needs a license, participants are free.Remote Access Plus comes absolutely free for accessing upto 10 computers.
More Pricing Information
Community Pulse
AnyDeskManageEngine Remote Access Plus
Considered Both Products
AnyDesk

No answer on this topic

ManageEngine Remote Access Plus
Chose ManageEngine Remote Access Plus
The best part about ManageEngine Remote Access Plus is that it supports every operating system which any employee can use like Mac, Linux, or Windows. It is packed with some incredible features for support and troubleshooting like inventory list, drag and drop files, keep track …
Top Pros
Top Cons

No answers on this topic

Features
AnyDeskManageEngine Remote Access Plus
Remote Administration
Comparison of Remote Administration features of Product A and Product B
AnyDesk
7.5
28 Ratings
9% below category average
ManageEngine Remote Access Plus
7.9
6 Ratings
4% below category average
Screen sharing8.226 Ratings8.76 Ratings
File transfer6.828 Ratings8.26 Ratings
Instant message6.824 Ratings7.56 Ratings
Secure remote access with Smart Card authentication9.218 Ratings7.73 Ratings
Access to sleeping/powered-off computers7.622 Ratings7.56 Ratings
Over-the-Internet remote session7.526 Ratings8.06 Ratings
Initiate remote control from mobile7.425 Ratings00 Ratings
Remote management of servers & workstations7.423 Ratings8.46 Ratings
Remote Active Directory® management6.120 Ratings00 Ratings
Centralized management dashboard7.323 Ratings7.96 Ratings
Session record9.824 Ratings7.54 Ratings
Annotations6.821 Ratings00 Ratings
Monitoring and Alerts6.722 Ratings7.34 Ratings
Multi-platform remote control7.626 Ratings8.06 Ratings
Best Alternatives
AnyDeskManageEngine Remote Access Plus
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Score 9.8 out of 10
Getscreen.me
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Score 9.8 out of 10
Medium-sized Companies
mRemoteNG
mRemoteNG
Score 9.3 out of 10
mRemoteNG
mRemoteNG
Score 9.3 out of 10
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Remote Desktop Services
Score 9.0 out of 10
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Score 9.0 out of 10
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User Ratings
AnyDeskManageEngine Remote Access Plus
Likelihood to Recommend
8.1
(28 ratings)
8.2
(6 ratings)
Usability
9.5
(2 ratings)
-
(0 ratings)
Support Rating
9.3
(12 ratings)
-
(0 ratings)
User Testimonials
AnyDeskManageEngine Remote Access Plus
Likelihood to Recommend
AnyDesk Software
If at this point in the pandemic, remote access to a desktop is necessary for you, then AnyDesk is likely a solid solution. However, as the pandemic winds down, remote access is expected to become less and less critical, and thus, the problem that AnyDesk solves is likely (or perhaps, hopefully) going away. Given the bad reputation for using this program by scammers, many customers do not want to connect through it, so over time, I switched to an alternative to Anydesk - the service Getscreen. me, which connects directly from the browser.
Read full review
ManageEngine, A Div of Zoho Corporation Pvt Ltd
ManageEngine Remote Access Plus is very well suited in environments which consist hybrid operating system. It supports all types of OS like windows, Mac, and Linux. It helps in taking the remote of system and troubleshoot the m if any problem occurs hence engineers do not need to be physically present on the location for the purpose of solving it. It helps to keep a complete track of endpoints that what application, process is being used. It is not well suited in environment where there is no Active directory or SCCM server because ManageEngine Remote Access Plus need agent to work and deploying agent the environment where Active directory does not exist is a big task. Manually deploying agent on every system is very time taking and need so much of effort.
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Pros
AnyDesk Software
  • It has an inbuilt Wake-on-LAN feature, which allows starting the remote computer with just a click.
  • We can create an easy-to-remember custom alias for different systems, it makes it easy to access the systems without any ID or long numbers to remember.
  • It allows auto adapt resolution, it displays the remote system according to the host systems resolution.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • It is embedded with great features like voice support, video assistance, and even text support, which provides a great user experience.
  • It provides features like remotely shut down the end system, renaming the endpoints, full list of applications running, process use, memory consumption, disk usage which are very beneficial.
  • We can even uninstall unwanted applications, delete malicious files, kill heavily used process, modify registry values.
  • It helps in to keep track of windows event that occurs in the system, it also provides report in desired format.
Read full review
Cons
AnyDesk Software
  • The auto-update feature on AnyDesk sometimes offers a technical glitch. It does not work properly on few occasions. I really think it may has a room for improvement.
  • When it comes to Mac AnyDesk may seem a little complex at early times.
  • Video recording captures a low quality frame. I think this should be changed because sometimes video recording is the most essential thing.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • It is an agent based solution which is a major disadvantage. We can not control the system which do not have agent installed on them. Hence this is a disadvantage. Even installing agent is a big task in a large organization.
  • Till the agent are not installed on every system we can not have full control over the organization network. Agent deployment takes time hence we can utilize the product with its full efficiency.
  • The pricing is very high, and it goes on increasing as we add more technician and endpoints.
  • The connection gets drop sometime while controlling in new release because it contains some bugs. We also need to have proper bandwidth for using it smoothly.
  • The implementation and deployment takes time and needs proper support from vendor. Sufficient documentation are also not available.
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Usability
AnyDesk Software
AnyDesk is a complete solution for remote access and control. AnyDesk provides better navigation and UI when compared with other similar software. AnyDesk helped me a lot at times when I've been working from home. The only disadvantage I found is when the network connection is weak. It needs to be managed properly.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
No answers on this topic
Support Rating
AnyDesk Software
I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
No answers on this topic
Alternatives Considered
AnyDesk Software
The free version of TeamViewer is unstable; the remote connection is frequently lost. Anydesk's remote connection is much more reliable and consistent. Even so, I prefer AnyDesk over other software because it's a lot easier to install and runs very well. Aside from that, its simplicity gives it an edge over other software.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
Remote Access Plus is a lot more user friendly and can easily be used by junior IT staff efficiently.
It is also a lot more powerful with a range of additional features and functions
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Return on Investment
AnyDesk Software
  • Reduce time and efforts spare for sorting out issues.
  • Increase the overall revenue as able to share and present our products to customers easily and in detail.
  • Control our expenses as we can handle any issue that arises remotely.
  • Improve overall customer services as we act quickly and promptly with any issues.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • Faster recovery of issues from screen sharing
  • managing patches without manual intervention
  • deploying software to multiple workstations at the same time
Read full review
ScreenShots

ManageEngine Remote Access Plus Screenshots

Screenshot of One tap access to remote computers, with over 12 diagnostic toolsScreenshot of Seamlessly control multiple monitors connected to remote computersScreenshot of Integrated tools to perform administrative tasks in just clicksScreenshot of Perceive audit-ready and real-time reports