AppFolio Property Manager vs. Condo Control

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AppFolio Property Manager
Score 7.2 out of 10
N/A
AppFolio Property Manager is a cloud-based property management software that allows multifamily and single-family, commercial, student housing, homeowners and condo association, and mixed portfolio property managers to market, manage and grow their business. AppFolio includes accounting and property management functionality, including the ability to: provide instant access to reports & statements, post & market vacancies, apply & lease online, screen residents, streamline rent collection, and…
$0.85
per unit/per month
Condo Control
Score 9.0 out of 10
N/A
Condo Control is a property management software designed for property manager and board members. The vendor states that when property managers & residents are more in sync, everybody wins. Their property management software is designed to connect property managers with what they need - the data, tools, information, and inspiration - to work smarter and more efficiently. Some of its features include Announcement, Work Order Management, Maintenance Tracking, Violation Tracking, E-Voting, and…N/A
Pricing
AppFolio Property ManagerCondo Control
Editions & Modules
Community Associations
$0.85
per unit/per month
Plus - Community Associations
$0.85
per unit/per month
Student Housing
$1.25
per unit/per month
Residential
$1.49
per unit/per month
Commercial
$1.50
per unit/per month
Plus - Student Housing
$3
per unit/per month
Plus - Residential
$3.20
per unit/per month
Plus - Commerical
$3.20
per unit/per month
No answers on this topic
Offerings
Pricing Offerings
AppFolio Property ManagerCondo Control
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
AppFolio Property ManagerCondo Control
Top Pros
Top Cons
Best Alternatives
AppFolio Property ManagerCondo Control
Small Businesses
Dotloop
Dotloop
Score 9.4 out of 10
Dotloop
Dotloop
Score 9.4 out of 10
Medium-sized Companies
Condo Control
Condo Control
Score 9.0 out of 10
monday.com
monday.com
Score 8.4 out of 10
Enterprises
Accruent Lucernex
Accruent Lucernex
Score 7.9 out of 10
Accruent Lucernex
Accruent Lucernex
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AppFolio Property ManagerCondo Control
Likelihood to Recommend
3.7
(16 ratings)
9.0
(14 ratings)
Usability
10.0
(2 ratings)
-
(0 ratings)
Support Rating
1.0
(6 ratings)
8.8
(13 ratings)
User Testimonials
AppFolio Property ManagerCondo Control
Likelihood to Recommend
AppFolio Inc.
We have 6 apartment buildings that we manage. Every month we were having to drive to each location to collect rent checks. Since using appfolio, we only have a couple of renters that still send in a paper check, the rest pay online, so we are ensuring that our renters are paying on time. Once we have an applicant apply, the old way was to take their scanned application, review, and then pay to have a background check conducted. Now, with appfolio, we are able to have them apply, sign off on the background check, and pay their deposit all in one shot. It has allowed our property managers to focus on other property items rather than conducting background checks.
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Condo Control Central
It is well suited to a user community that is computer savvy. It is great for posting service requests because they can be done from a smartphone while walking through the building. Classified ads are helpful in allowing residents to rent parking spots or sell goods. The Survey feature is helpful for measuring the pulse of the community on different issues.
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Pros
AppFolio Inc.
  • Prior to purchasing AppFolio Property Manager we used a texting app so we could mass text tenants. AppFolio allows us to text them by their unit along with their guarantors (if needed.) We use this feature daily. It is so convenient when we need to reach out residents quickly.
  • The online payment system makes it easy for our commercial and residential tenants to make rental payments. The system has also lessened the work of out Account's manager since it's all in once place now and we do not have to enter payments into a separate system.
  • Navigating AppFolio Property Manager is extremely easy. When we have new hire, it does take any time for them to become comfortable with the system. The main page dashboard makes it simple to get from point A to point B and beyond. The Search engine on AppFolio Property Manager is so efficient. You can search almost anything- phone number, first names, last names, addressed, license plate numbers to successfully find what you are needing.
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Condo Control Central
  • It allows me to manage the contact information for residents, owners, staff and contractors all in one.
  • It allows me to communicate with a selected group of people at a time.
  • It allows me to customize the amenities, pool, billiards, party room, etc. in a user-friendly way.
  • It has a store feature for residents to purchase products conveniently with their credit card.
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Cons
AppFolio Inc.
  • Customer support is horrendous. It can take weeks to get a live person on the phone and once you get someone, they typically will need to escalate your issue.
  • If you have multiple bank accounts at different banks, the bill-paying feature has trouble properly defaulting to the right bank account.
  • Multiple bank accounts also have issues tying incorrectly to the Cash section of the balance sheet.
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Condo Control Central
  • The home screen is not very modern. There are graphs and silly things on there.
  • Emailing the help desk doesn't seem to work....an electronic response comes in but not an answer. If you call, you get a live agent immediately though.
  • Everything else is great.
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Usability
AppFolio Inc.
The system is so intuitive and easy to use. There’s almost nothing in the system that can’t be undone if you make a mistake. Important things also have their own tabs. It’s also easy to use from the resident side which is helpful for in a world where everyone is not tech-savvy.
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Condo Control Central
No answers on this topic
Support Rating
AppFolio Inc.
The few times that we have had training with AppFolio, they were SO helpful and quick to answer any questions we may have. Because of their promptness, it shows what a great product they have. If they were not able to figure something out, they would follow up with us within a few days or so, which is so important in a software program!
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Condo Control Central
Condo Control Central is a modern, convenient and powerful tool for our Condominium Corporation, which allows us to effectively automate its communication processes. CCC includes many sections such as announcements, service requests, security reports, as well as a reliable communication system.
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Alternatives Considered
AppFolio Inc.
This was our old program and it was not user friendly and very inefficient to use. We was never able to answer a question for an owner or a tenant very easily and many times we had to ask for them to let us call them back while we research their question because it was so difficult to maneuver in the program.
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Condo Control Central
The interface is clean and self explanatory. It is easy to operate and communication has been made so easy and secure.
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Return on Investment
AppFolio Inc.
  • As far as positive impact, we are much more organized as a company as far as accounting, maintenance, and managing tenant issues. We are all on the same page and know where to find notes, emails, letters, information, etc... and can be more self-sufficient and self-directed. I think this is a major plus as far as business goes, as time is money. The more efficient you can be, the more time that is saved, the more money that's saved, period.
  • I don't work in Accounting and I haven't had any discussions regarding negative impacts in regards to this program. However, we've been using this since 2013 and we're on our 6th year as a business and I've heard others in our organization saying how much AppFolio has improved over that short time and how it keeps getting more intuitive and better with time. At no point have our leaders considered getting rid of the program or implementing a different program.
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Condo Control Central
  • As Fire & Safety Chair, I now have the platform to organize, plan, and communicate to all residents and owners in the building.
  • As chair of the social committee I can plan, book, advertise and communicate all events to the entire group of tenants and owners
  • As workshop chair, I post rules, notices and privileges of registered users of the shop.
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ScreenShots

AppFolio Property Manager Screenshots

Screenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Condo Control Screenshots

Screenshot of Portal for residents to sign intoScreenshot of Send announcements to your community through email, voice, text, lobby display or digital bulletin boardScreenshot of Make online payments to pay for maintenance, violations or other feesScreenshot of Store documents and make them available to your community as well as set permissions to make it only available to certain peopleScreenshot of Residents can submit a service request and management can manage or update the status of each requestScreenshot of Database to store your resident's information for each unit along with a member profile