Apptentive vs. Zendesk Chat
Apptentive vs. Zendesk Chat
Product | Rating | Most Used By | Product Summary | Starting Price |
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Apptentive | N/A | Apptentive allows companies to measure shifts in customer emotion and gather actionable feedback across their mobile customer journeys. Their mobile customer feedback solution helps brands manage their brand reputation, prioritize product roadmaps, and measure customer experience down to individual customer IDs. With event-based targeting, brands can ask the right customers the right question at the right time, driving response rates higher than web and email. Apptentive’s ability to connect… | N/A | |
Zendesk Chat | N/A | Zendesk Chat (formerly Zopim) is a live chat tool developed by the Singaporean company also called Zopim, acquired by Zendesk in April 2014. | $11.20 per month |
Apptentive | Zendesk Chat | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | The pricing above is price per user per month. You will get a discount when you opt for annual payment. | ||||||||||||||
More Pricing Information |
Apptentive | Zendesk Chat | |
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Top Pros |
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Top Cons |
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Apptentive | Zendesk Chat | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Apptentive | Zendesk Chat | |
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Likelihood to Recommend | 8.0 (2 ratings) | 9.0 (18 ratings) |
Likelihood to Renew | - (0 ratings) | 8.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.4 (3 ratings) |
Apptentive | Zendesk Chat | |
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Likelihood to Recommend | Apptentive | Zendesk |
Pros | Apptentive | Zendesk |
Cons | Apptentive | Zendesk |
Likelihood to Renew | Apptentive No answers on this topic | Zendesk |
Support Rating | Apptentive No answers on this topic | Zendesk |
Alternatives Considered | Apptentive | Zendesk |
Return on Investment | Apptentive | Zendesk |
ScreenShots | Apptentive Screenshots | Zendesk Chat Screenshots |