What users are saying about
13 Ratings
102 Ratings
13 Ratings
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Score 6.6 out of 101
102 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.5 out of 101

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Likelihood to Recommend

Apptio

If you are trying to understand your IT costs and have cost pools and services defined then you are in a good position to move forward. If you are missing one of those items, spend the time getting that figured out before trying to implement the system. You can do that in parallel and use the ATUM model but it will not be an quick implementation. Ask what services Apptio can help with during the implementation process. They have some very good resources that can help provide best practice details from other customers.
Rick Eckoff profile photo

Pentaho

Pentaho will work great to embed analytic content with full features of Machine Learning capabilities. It supports many machine-learning frameworks and can be easily integrated. So, you also can connect with many data sources and have no worries about it. In our case, we are using it to help us create many day-to-day jobs and transformations that our internal users need. But to achieve this, we need to train our team to be able to understand the main concepts of how this software works.
Ilham AB profile photo

Feature Rating Comparison

BI Standard Reporting

Apptio
Pentaho
7.1
Pixel Perfect reports
Apptio
Pentaho
6.9
Customizable dashboards
Apptio
Pentaho
7.4
Report Formatting Templates
Apptio
Pentaho
7.0

Ad-hoc Reporting

Apptio
Pentaho
6.3
Drill-down analysis
Apptio
Pentaho
7.2
Formatting capabilities
Apptio
Pentaho
6.8
Integration with R or other statistical packages
Apptio
Pentaho
6.3
Report sharing and collaboration
Apptio
Pentaho
5.1

Report Output and Scheduling

Apptio
Pentaho
6.7
Publish to Web
Apptio
Pentaho
6.2
Publish to PDF
Apptio
Pentaho
7.6
Report Versioning
Apptio
Pentaho
6.6
Report Delivery Scheduling
Apptio
Pentaho
7.0
Delivery to Remote Servers
Apptio
Pentaho
6.2

Data Discovery and Visualization

Apptio
Pentaho
6.2
Pre-built visualization formats (heatmaps, scatter plots etc.)
Apptio
Pentaho
6.2
Location Analytics / Geographic Visualization
Apptio
Pentaho
6.6
Predictive Analytics
Apptio
Pentaho
5.9

Access Control and Security

Apptio
Pentaho
7.3
Multi-User Support (named login)
Apptio
Pentaho
7.6
Role-Based Security Model
Apptio
Pentaho
7.3
Multiple Access Permission Levels (Create, Read, Delete)
Apptio
Pentaho
7.4
Single Sign-On (SSO)
Apptio
Pentaho
7.1

Mobile Capabilities

Apptio
Pentaho
6.2
Responsive Design for Web Access
Apptio
Pentaho
5.7
Dedicated iOS Application
Apptio
Pentaho
6.5
Dedicated Android Application
Apptio
Pentaho
6.5
Dashboard / Report / Visualization Interactivity on Mobile
Apptio
Pentaho
6.2

Application Program Interfaces (APIs) / Embedding

Apptio
Pentaho
6.1
REST API
Apptio
Pentaho
6.9
Javascript API
Apptio
Pentaho
6.5
iFrames
Apptio
Pentaho
5.3
Java API
Apptio
Pentaho
6.1
Themeable User Interface (UI)
Apptio
Pentaho
5.6
Customizable Platform (Open Source)
Apptio
Pentaho
6.4

Pros

  • Service Costing – if you have to buy any module, this would be it! Comprehensive bottom up services cost analysis and reporting.
  • Bill of IT – Great module if you do charge backs. Can also help with Show Back of costs to the business.
  • Vendor Management – Manage SLAs and align those with vendor performance. While there are other products in the market that provide better functionality, this would be for a novice in this space.
Dennis Otieno, MBA, PMP, MCITP profile photo
  • Easy to create simple jobs and transformations
  • Mature data access and data transformation capabilities
  • Suitable for complex analytic use cases
  • Consume data from many sources
Ilham AB profile photo

Cons

  • Features are becoming easier to use, but like any software there is a constant progression
  • Getting companies on the right track for not only finding data but collecting consistent data
No photo available
  • At first, one needs to learn the basic concept of this software before going for the implementation. Once you are an expert on this then you will rock it.
  • Some of the basic features need to be enhanced such as sharing and collaboration capabilities
  • Needs to support automatically generated analytic visualizations or models
Ilham AB profile photo

Likelihood to Renew

Apptio10.0
Based on 4 answers
It is hands down the most innovative SaaS on the market today. In my humble opinion it will be just as big or bigger than Salesforce, Workday and all of the greats. I would advise any big company to take advantage of Apptio and renew on an annual basis with their support team!
No photo available
Pentaho8.8
Based on 11 answers
I will use Pentaho until I find a better tool with a better, easier to use report designer client. For now, Pentaho has been the most powerful reporting tool for our clients because of its ability to connect to Odoo, integrate in Odoo (reports are accessible in Odoo) and the flexibility in report design and parameter integration
Adam O'Connor profile photo

Usability

Apptio9.0
Based on 1 answer
Apptio is proving to be a relatively user-friendly product, assuming proper skill sets and training. Enterprise Analytical abilities to support the proper data readiness and implementation are key.
No photo available
Pentaho5.0
Based on 1 answer
I would have liked some hands on help in trying to match what Customers were already used to. Plus having a team of Java/BI folks was difficult to assemble since what required to be done in an object oriented fashion could have easily been done via a SQL construct. This hash of technologies was difficult to manage.
Deepak Paramanand profile photo

Reliability and Availability

Apptio10.0
Based on 1 answer
Excellent, so far. SaaS-based...assuming effective data links and connectivity
No photo available
No score
No answers yet
No answers on this topic

Performance

Apptio10.0
Based on 1 answer
Excellent, so far.
No photo available
No score
No answers yet
No answers on this topic

Support

Apptio9.0
Based on 1 answer
Solid support so far, primarily focused on implementation
No photo available
Pentaho9.9
Based on 2 answers
They were responsive to our questions when we raised issues.They gave us workarounds when required.They were quite knowledgeable when it came to issue analysis and providing fixes.They were forthright in informing us if a bug was not due for release soon.
Deepak Paramanand profile photo

In-Person Training

Apptio10.0
Based on 1 answer
Excellent. We were able to coordinate an onsite course for several vs flying everyone to Apptio Training in Seattle.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Apptio9.0
Based on 1 answer
Was simply used to get familiar with the tool. Good introduction to the in-person course.
No photo available
Pentaho9.5
Based on 2 answers
Course Taken: DI1000 Pentaho Data Integration FundamentalsSetup A week before your class started, the instructor will start sending out class material and lab setup instructions. This is helpful so that you understand how the environment is laid out and can start reviewing the content. Ultimately it saved about a 1/2 day trying to setup with 10 other people online which was great! The CourseThe 3-day course was laid out like many other technical classes with 15-30 minutes instruction and 15-60 minutes of lab exercises. The instructor was very knowledgeable with the functionality from version to version and answered questions as we went along. I was amazed at some of the functionality that was available that I was not using at the time and quickly implemented changes to many existing transformations and jobs. The novice users seemed to catch on quickly and more experienced users explained how some of the functionality was used in their home environments. Towards the end there was enough time so that we were able to ask very directed questions about our own environments. Overall, I really found the class to be informative and deliver enough information to be dangerous. My skills improved and I was able to design better and efficient transformations for the HIE. Course Description: https://training.pentaho.com/instructor-led-training/pentaho-data-integration-fundamentals-di1000
Stephanie Dozier profile photo

Implementation

Apptio9.0
Based on 1 answer
Well, so far. Apptio Consulting covered specific model architecting areas particularly. Most of the heavy lifting is being done in-house with support from Apptio as it relates to tool impacts and needs. Some administrative tasks were redundant
No photo available
Pentaho5.0
Based on 1 answer
Get the right people in before starting implementation. Start small and build as you go approach is time consuming and involves lot of rework.Evangalize within the organization the capabilities and limitations equally so that correct delivery expectations are set.Set expectations with the Customer that the tool cannot replace proprietary software in terms of stability/usability and that timelines could change given the new ness of the product.
Deepak Paramanand profile photo

Alternatives Considered

There is no true competitor that is even comparable to allowing the same capabilities and benefits Apptio provides. It is ground breaking in every sense of the word and will make a huge difference for each and every customer. It can be very complex at times, but like everything in life anything worth implementing takes time, effort, and some growing pains.
No photo available
We evaluated many typical BI software vendors including Micro-strategy, JasperSoft and Tableau. Tableau would have been a top pick if it had better support for OEM. We had to compete against Tableau in many customers to try to get them to upgrade to use our analytics and found that they were very hard to displace due to how easy it is to use.The organization I worked for had been through other partnerships with Micro-strategy and I believe that may have had an impact on them not wanting to use them again, but I was not involved in the final decisions on that.
No photo available

Return on Investment

  • All positive! It has been beneficial to each and every customer and is a relatively quick implementation process
  • The savings that are provided by finding unnecessary servers, expensive storage, or even phone bills that are not being utilized but paid for is incredible
  • Employees can make better decisions based off facts and not off assumptions of the unknown benefit of the IT department
  • IT is now treated as an asset to the business and not just an expense. Companies can now make better tech investments and increase their productivity!
No photo available
  • Because of the security issue we have had to spin up an additional reporting portal using another vendor. This means we have two reporting tools that we must maintain and support.
  • Since Pentaho is used by a limited audience it gets sidelined as a solution that requires our customers and partners to access their reporting via the web.
Stephanie Dozier profile photo

Pricing Details

Apptio

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Pentaho

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details