What users are saying about
13 Ratings
108 Ratings
13 Ratings
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Score 7.2 out of 101
108 Ratings
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Score 6.9 out of 101

Likelihood to Recommend

Apptio

If you are trying to understand your IT costs and have cost pools and services defined then you are in a good position to move forward. If you are missing one of those items, spend the time getting that figured out before trying to implement the system. You can do that in parallel and use the ATUM model but it will not be an quick implementation. Ask what services Apptio can help with during the implementation process. They have some very good resources that can help provide best practice details from other customers.
Rick Eckoff profile photo

Pentaho

The tool is fast, visually attractive and intuitive to use, but we also have an implementation of Qlik Sense and Pentaho pales in comparison to the overall capabilities. I recommend the tool, but everyone’s solution need is unique, so it may not be the right fit. Larger tools like Qlik are more versatile and easier to recommend. More expensive, yes, but you usually get what you pay for.
No photo available

Feature Rating Comparison

BI Standard Reporting

Apptio
Pentaho
7.7
Pixel Perfect reports
Apptio
Pentaho
7.8
Customizable dashboards
Apptio
Pentaho
8.1
Report Formatting Templates
Apptio
Pentaho
7.2

Ad-hoc Reporting

Apptio
Pentaho
6.5
Drill-down analysis
Apptio
Pentaho
7.3
Formatting capabilities
Apptio
Pentaho
7.2
Integration with R or other statistical packages
Apptio
Pentaho
6.1
Report sharing and collaboration
Apptio
Pentaho
5.3

Report Output and Scheduling

Apptio
Pentaho
6.7
Publish to Web
Apptio
Pentaho
6.1
Publish to PDF
Apptio
Pentaho
7.7
Report Versioning
Apptio
Pentaho
6.7
Report Delivery Scheduling
Apptio
Pentaho
7.0
Delivery to Remote Servers
Apptio
Pentaho
6.1

Data Discovery and Visualization

Apptio
Pentaho
6.3
Pre-built visualization formats (heatmaps, scatter plots etc.)
Apptio
Pentaho
6.3
Location Analytics / Geographic Visualization
Apptio
Pentaho
6.7
Predictive Analytics
Apptio
Pentaho
5.7

Access Control and Security

Apptio
Pentaho
7.1
Multi-User Support (named login)
Apptio
Pentaho
7.3
Role-Based Security Model
Apptio
Pentaho
7.1
Multiple Access Permission Levels (Create, Read, Delete)
Apptio
Pentaho
7.1
Single Sign-On (SSO)
Apptio
Pentaho
6.8

Mobile Capabilities

Apptio
Pentaho
6.4
Responsive Design for Web Access
Apptio
Pentaho
6.2
Dedicated iOS Application
Apptio
Pentaho
6.4
Dedicated Android Application
Apptio
Pentaho
6.4
Dashboard / Report / Visualization Interactivity on Mobile
Apptio
Pentaho
6.6

Application Program Interfaces (APIs) / Embedding

Apptio
Pentaho
6.2
REST API
Apptio
Pentaho
7.3
Javascript API
Apptio
Pentaho
6.7
iFrames
Apptio
Pentaho
5.6
Java API
Apptio
Pentaho
6.1
Themeable User Interface (UI)
Apptio
Pentaho
5.4
Customizable Platform (Open Source)
Apptio
Pentaho
6.1

Pros

Apptio

  • Service Costing – if you have to buy any module, this would be it! Comprehensive bottom up services cost analysis and reporting.
  • Bill of IT – Great module if you do charge backs. Can also help with Show Back of costs to the business.
  • Vendor Management – Manage SLAs and align those with vendor performance. While there are other products in the market that provide better functionality, this would be for a novice in this space.
Dennis Otieno, MBA, PMP, MCITP profile photo

Pentaho

  • Being able to use the OLAP Analyzer tool saved our organization a lot of time in not needing to develop an OLAP tool on our own.
  • The ability to customize the tool and integrate all the internationalization we required was pretty straightforward.
No photo available

Cons

Apptio

  • Features are becoming easier to use, but like any software there is a constant progression
  • Getting companies on the right track for not only finding data but collecting consistent data
No photo available

Pentaho

  • At first, one needs to learn the basic concept of this software before going for the implementation. Once you are an expert on this then you will rock it.
  • Some of the basic features need to be enhanced such as sharing and collaboration capabilities
  • Needs to support automatically generated analytic visualizations or models
Ilham AB profile photo

Likelihood to Renew

Apptio

Apptio 10.0
Based on 4 answers
I don't believe there is a product on the market as mature in its practice and purpose-built as Apptio is for IT Cost Transparency. It even made the CNBC "Top 50 Disruptor" list for innovative technologies. Its is way ahead of its competition.
No photo available

Pentaho

Pentaho 8.8
Based on 11 answers
I will use Pentaho until I find a better tool with a better, easier to use report designer client. For now, Pentaho has been the most powerful reporting tool for our clients because of its ability to connect to Odoo, integrate in Odoo (reports are accessible in Odoo) and the flexibility in report design and parameter integration
Adam O'Connor profile photo

Usability

Apptio

Apptio 9.0
Based on 1 answer
Apptio is proving to be a relatively user-friendly product, assuming proper skill sets and training. Enterprise Analytical abilities to support the proper data readiness and implementation are key.
No photo available

Pentaho

Pentaho 5.0
Based on 1 answer
I would have liked some hands on help in trying to match what Customers were already used to. Plus having a team of Java/BI folks was difficult to assemble since what required to be done in an object oriented fashion could have easily been done via a SQL construct. This hash of technologies was difficult to manage.
Deepak Paramanand profile photo

Reliability and Availability

Apptio

Apptio 10.0
Based on 1 answer
Excellent, so far. SaaS-based...assuming effective data links and connectivity
No photo available

Pentaho

No score
No answers yet
No answers on this topic

Performance

Apptio

Apptio 10.0
Based on 1 answer
Excellent, so far.
No photo available

Pentaho

No score
No answers yet
No answers on this topic

Support

Apptio

Apptio 9.0
Based on 1 answer
Solid support so far, primarily focused on implementation
No photo available

Pentaho

Pentaho 9.9
Based on 2 answers
We are an Enterprise customer. They handle problems INSTANTLY when they are critical, including initiation an immediate WebEx screen share call when needed. Smaller/less-critical problems are handled within 1-2 days -- and NEVER fall off their radar, no matter how small.As needed, we can also leverage "professional services" from them -- much of which is included in our Enterprise contract. Finally, when a problem I have discovered turns out to be a bug..they create a JIRA for the fix, and make me a watcher. I love seeing notes come in showing me status updates of bugs filed because of something I found. They really are TOP-NOTCH.
Sandro Frattura profile photo

In-Person Training

Apptio

Apptio 10.0
Based on 1 answer
Excellent. We were able to coordinate an onsite course for several vs flying everyone to Apptio Training in Seattle.
No photo available

Pentaho

No score
No answers yet
No answers on this topic

Online Training

Apptio

Apptio 9.0
Based on 1 answer
Was simply used to get familiar with the tool. Good introduction to the in-person course.
No photo available

Pentaho

Pentaho 9.5
Based on 2 answers
Course Taken: DI1000 Pentaho Data Integration FundamentalsSetup A week before your class started, the instructor will start sending out class material and lab setup instructions. This is helpful so that you understand how the environment is laid out and can start reviewing the content. Ultimately it saved about a 1/2 day trying to setup with 10 other people online which was great! The CourseThe 3-day course was laid out like many other technical classes with 15-30 minutes instruction and 15-60 minutes of lab exercises. The instructor was very knowledgeable with the functionality from version to version and answered questions as we went along. I was amazed at some of the functionality that was available that I was not using at the time and quickly implemented changes to many existing transformations and jobs. The novice users seemed to catch on quickly and more experienced users explained how some of the functionality was used in their home environments. Towards the end there was enough time so that we were able to ask very directed questions about our own environments. Overall, I really found the class to be informative and deliver enough information to be dangerous. My skills improved and I was able to design better and efficient transformations for the HIE. Course Description: https://training.pentaho.com/instructor-led-training/pentaho-data-integration-fundamentals-di1000
Stephanie Dozier profile photo

Implementation

Apptio

Apptio 9.0
Based on 1 answer
Well, so far. Apptio Consulting covered specific model architecting areas particularly. Most of the heavy lifting is being done in-house with support from Apptio as it relates to tool impacts and needs. Some administrative tasks were redundant
No photo available

Pentaho

Pentaho 5.0
Based on 1 answer
Get the right people in before starting implementation. Start small and build as you go approach is time consuming and involves lot of rework.Evangalize within the organization the capabilities and limitations equally so that correct delivery expectations are set.Set expectations with the Customer that the tool cannot replace proprietary software in terms of stability/usability and that timelines could change given the new ness of the product.
Deepak Paramanand profile photo

Alternatives Considered

Apptio

There is no true competitor that is even comparable to allowing the same capabilities and benefits Apptio provides. It is ground breaking in every sense of the word and will make a huge difference for each and every customer. It can be very complex at times, but like everything in life anything worth implementing takes time, effort, and some growing pains.
No photo available

Pentaho

I was not with the company when they selected Pentaho over any other tool. As per my experience, I would recommend Pentaho. One of the reasons are that it is open source. If you know JAVA, you can create your own plugins. I have found its customer support pretty good and quick. And the most important thing is the cost. If you are not using the DI server, you can just use the community edition and it should fulfil your purpose too.
Nikhil Karkare profile photo

Return on Investment

Apptio

  • Apptio Technology Business Management has greatly improved our chargeback transparency to the lines of business.
  • Apptio Technology Business Management has reduced our internal processing time for transfer pricing and various monthly reports.
  • We have yet to apply the IT expenses to a business metric within Apptio Technology Business Management but that is on the roadmap.
  • Apptio Technology Business Management has provided valuable cost level reports but we are still struggling to create the high level dashboards within the tool.
Rick Eckoff profile photo

Pentaho

  • It's cheap. The version we have is free, so it has an immediate positive impact on ROI in that regard. However, a lot of our developers don't like it, which eats away our ability to be effective and productive.
  • It gets the job done. It may not be the most elegant tool, but for our purposes it works. There are probably better tools out there, and Pentaho has limited capabilities, but at the end of the day it works well enough.
No photo available

Pricing Details

Apptio

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Pentaho

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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