What users are saying about

Aprima

3 Ratings

Aprima

3 Ratings
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Score 8 out of 101

Prime Suite EHR

2 Ratings
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Score 8.5 out of 101

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Likelihood to Recommend

Aprima

Aprima is particularly well suited for the primary care provider, however, Aprima has developed excellent content for most specialty care offices as well. Specifically, OB/GYN, Orthopedics and Internal Medicine and its sub-specialties such as Gastroenterology and Cardiology can be easily managed with Aprima.Perhaps Aprima's greatest strength is its organization's commitment to content development. Look for greater and greater things from Aprima!
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Prime Suite EHR

PrimeSuite is great for a practice that has knowledgeable billing staff and a hands-on approach to billing; it is not ideal for those who need something more automated. You can customize PrimeSuite to prevent posting errors at charge entry and to catch some common mistakes. However, these must be set up by someone who knows what those errors are, and as payers change their requirements, they must be updated.
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Feature Rating Comparison

Billing and Claims Management

Aprima
8.0
Prime Suite EHR
8.5
Real-time eligibility verification
Aprima
7.3
Prime Suite EHR
Claims management
Aprima
9.1
Prime Suite EHR
Coding
Aprima
9.1
Prime Suite EHR
8.5
Patient billing
Aprima
8.2
Prime Suite EHR
Financial Reporting
Aprima
6.4
Prime Suite EHR

Patient Scheduling

Aprima
6.4
Prime Suite EHR
8.0
Rule-based scheduling
Aprima
6.4
Prime Suite EHR
Automated appointment reminders
Aprima
8.2
Prime Suite EHR
7.0
Automated patient check-in
Aprima
5.5
Prime Suite EHR
Multi-location support
Aprima
5.5
Prime Suite EHR
9.0

Electronic Medical Records

Aprima
8.4
Prime Suite EHR
7.0
Charting / document management
Aprima
7.3
Prime Suite EHR
8.1
Templates
Aprima
8.2
Prime Suite EHR
8.5
Patient portal
Aprima
9.1
Prime Suite EHR
6.4
Mobile/tablet support
Aprima
9.1
Prime Suite EHR
5.3
Fax integration
Aprima
9.1
Prime Suite EHR
Integration with other EMR and PM systems
Aprima
8.2
Prime Suite EHR
5.0
Workflow automation
Aprima
8.2
Prime Suite EHR
Speech recognition
Aprima
7.3
Prime Suite EHR
Customization
Aprima
8.2
Prime Suite EHR
E-prescribing
Aprima
9.1
Prime Suite EHR
8.5

Medical Security and Privacy

Aprima
8.0
Prime Suite EHR
8.7
HIPPA compliance
Aprima
9.1
Prime Suite EHR
9.5
Role-based permission levels
Aprima
8.2
Prime Suite EHR
9.5
Data backups and redundancy
Aprima
7.3
Prime Suite EHR
8.0
Local mode / networking failsafe
Aprima
7.3
Prime Suite EHR
8.0

Workflow and Scale

Aprima
7.9
Prime Suite EHR
9.7
Task tracking
Aprima
9.1
Prime Suite EHR
9.1
Specialty-specific workflows
Aprima
9.1
Prime Suite EHR
10.0
Multi-office / multi-physician capabilities
Aprima
5.5
Prime Suite EHR
10.0

Pros

  • Ease of use. End users adapt quickly to the format and functionality of Aprima.
  • Immunization documentation. This often-time cumbersome process is streamlined in Aprima, utilizing defaults to reduce the time needed to fully document immunizations.
  • Efficient billing tools. Aprima is a powerful billing engine that provides scrubbing tools to ensure clean claims.
  • As a vendor, Aprima listens. They respond quickly to the voice of their clients, providing upgrades that truly enhance the usability of their product. This is the primary reason they have seen such phenomenal growth.
  • Upgrades are free. This is highly unusual among healthcare software vendors!
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  • The CHC Claims Engine feature of PrimeSuite is handy for those that need it - it enables us to pinpoint specific rules that payers require for RHC/FQHC claims and enhances the capabilities of PrimeSuite without getting too complicated.
  • PrimeSuite has many reporting features, allowing you to look at your account from multiple views.
  • PrimeSuite is constantly being enhanced and updated to meet customer needs.
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Cons

  • The scheduling component could be improved to be more efficient in managing double booked and overlaying appointments.
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  • Updates are often "glitchy" but issues are resolved quickly.
  • Some users complain that the clinical side of the EHR system is not as user-friendly as they would like.
  • Some reports do not integrate with each other - there are fields that should be available but are not. However, through Customer Support, some custom reports can be generated and new enhancements to reports are being released.
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Alternatives Considered

Aprima is competitively priced and possesses full functionality. Clients select Aprima because of pricing, ease of use and customization, and because it is a truly integrated product.
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I liked PracticeAdmin for the way it showed key metrics and the simplicity of the software. However, you get what you pay for, and PrimeSuite has so much more functionality than PracticeAdmin ever did. I prefer the reporting, the options available in setup, just the overall customization you can do with PrimeSuite to that of other platforms.
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Return on Investment

  • As a re-seller, we appreciate Aprima's pricing. They are highly competitive and flexible to meet the client's needs.
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  • The software is great, but it is only as good as the team you have working it. With training, our customers have found great success on PrimeSuite.
  • From a Revenue Services standpoint, we have used PrimeSuite to increase clean claim rates, decrease days in AR, and improve the overall health of our customers' accounts.
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Pricing Details

Aprima

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

Prime Suite EHR

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details