What users are saying about
45 Ratings
This review does not include a rating.
45 Ratings
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Score 6.9 out of 100
This review does not include a rating.

Likelihood to Recommend

Apttus CPQ

I would not recommend this product to anyone. This product is hard to manage, requires development in house which becomes expensive. The tool itself is extremely expensive for the features it delivers. And ultimately, the sales "bait and Switch" will occur on you, which will require you to buy more licenses or add-ins that were not planned on to get the desired feature set.
Anonymous | TrustRadius Reviewer

Infor CloudSuite CPQ

No answers on this topic

Feature Rating Comparison

CPQ

Apttus CPQ
5.2
Infor CloudSuite CPQ
Quote sharing/sending
Apttus CPQ
5.6
Infor CloudSuite CPQ
Product configuration
Apttus CPQ
4.8
Infor CloudSuite CPQ
Configuration options
Apttus CPQ
5.7
Infor CloudSuite CPQ
Pricing rules
Apttus CPQ
5.7
Infor CloudSuite CPQ
Price adjustment
Apttus CPQ
4.8
Infor CloudSuite CPQ
Purchase history and open contracts
Apttus CPQ
5.9
Infor CloudSuite CPQ
Guided selling/Sales portal
Apttus CPQ
4.1
Infor CloudSuite CPQ
CPQ reporting & analytics
Apttus CPQ
4.2
Infor CloudSuite CPQ
CPQ-CRM integration
Apttus CPQ
7.5
Infor CloudSuite CPQ
Attachments to quotes
Apttus CPQ
4.2
Infor CloudSuite CPQ

Pros

Apttus CPQ

  • Apttus CPQ handles complex pricing rules with ease. We have tiered pricing, user based pricing, and quantity pricing discounts. Apttus CPQ allows us to easily provide correct pricing based on attributes of the sales rep, the customer and the product.
  • Apttus CPQ administration is easy compared to similar products. As a product available on the Force.com platform, we were able to cross train our Salesforce administrators and take on the additional administrative overhead without significantly increasing our sales operations team size.
  • Apttus CPQ is flexible. We are able to rapidly test and deploy new pricing models and offers using the Apttus model.
Jack Borland | TrustRadius Reviewer

Infor CloudSuite CPQ

No answers on this topic

Cons

Apttus CPQ

  • As a SAAS solution with a large amount of R&D being invested, there is functionality that is becoming standard in the platform that previously would have required some customer customization. The incorporation of the standard functionality will require regression testing and migration off of custom code. In the long term this is a positive, but in the short term does create some overhead with testing.
Anonymous | TrustRadius Reviewer

Infor CloudSuite CPQ

No answers on this topic

Likelihood to Renew

Apttus CPQ

Apttus CPQ 9.8
Based on 9 answers
It is critical to our sales process. We are not satisfied with all aspects of the product and have gone through many tough experiences with their PS, support, and PD teams -- but we're not unhappy enough to re-build what we're already built
Stryder Thompkins | TrustRadius Reviewer

Infor CloudSuite CPQ

No score
No answers yet
No answers on this topic

Usability

Apttus CPQ

Apttus CPQ 8.0
Based on 1 answer
I cannot rate as I am not an end user.
Anonymous | TrustRadius Reviewer

Infor CloudSuite CPQ

No score
No answers yet
No answers on this topic

Reliability and Availability

Apttus CPQ

Apttus CPQ 10.0
Based on 4 answers
As a native Salesforce.com app, it's up as long as Salesforce.com is running.
Anonymous | TrustRadius Reviewer

Infor CloudSuite CPQ

No score
No answers yet
No answers on this topic

Support Rating

Apttus CPQ

Apttus CPQ 8.0
Based on 4 answers
Tier1/tier 2 support can only handle native functionality. Customizations have to be escalated to developers which aren’t included in the support program.

I go ahead and copy the people I directly worked with on implementation for assistance. I would rate them an 8 for support assistance.
Anonymous | TrustRadius Reviewer

Infor CloudSuite CPQ

No score
No answers yet
No answers on this topic

Online Training

Apttus CPQ

Apttus CPQ 7.0
Based on 1 answer
We attended 5 hours worth of webinars early on.

We had to understand how objects worked to figure out how to structure our data.

I would have liked more in-depth training but it would have been an additional cost
Anonymous | TrustRadius Reviewer

Infor CloudSuite CPQ

No score
No answers yet
No answers on this topic

Implementation Rating

Apttus CPQ

Apttus CPQ 1.0
Based on 6 answers
Be iterative. Take the opportunity to build a catalog based on how Apttus works well. Learn the tool yourself or use an SI. Take the time to build a configuration / pricing migration tool with X-Author for Excel or roll your own. Stick with OOTB Apttus as any customization will cost you every time a new version is released
Stryder Thompkins | TrustRadius Reviewer

Infor CloudSuite CPQ

No score
No answers yet
No answers on this topic

Alternatives Considered

Apttus CPQ

At the time of selection, we assessed other configuration tools to include Selectica and Big Machine. We decided on Apttus because of it configuration flexibility and the fact that it was built on the Salesforce.com platform. That allowed us to configure and customize for our specific use case. It also gave us other capabilities such as integration to the CRM and ability to generate reports and dashboards
King Ou | TrustRadius Reviewer

Infor CloudSuite CPQ

No answers on this topic

Return on Investment

Apttus CPQ

  • I cannot speak to lead conversion because we used it solely for the CRM component. I did like the reporting functionality, which was very customizable, so if I wanted to know how many customers agreements were terminating 3 months out, I could run a report for that. This made our lives much better.
Anonymous | TrustRadius Reviewer

Infor CloudSuite CPQ

No answers on this topic

Screenshots

Infor CloudSuite CPQ

Pricing Details

Apttus CPQ

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Infor CloudSuite CPQ

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Apttus CPQ
5.2
Infor CloudSuite CPQ

Likelihood to Renew

Apttus CPQ
9.8
Infor CloudSuite CPQ

Usability

Apttus CPQ
8.0
Infor CloudSuite CPQ

Reliability and Availability

Apttus CPQ
10.0
Infor CloudSuite CPQ

Performance

Apttus CPQ
10.0
Infor CloudSuite CPQ

Support Rating

Apttus CPQ
8.0
Infor CloudSuite CPQ

Online Training

Apttus CPQ
7.0
Infor CloudSuite CPQ

Implementation Rating

Apttus CPQ
1.0
Infor CloudSuite CPQ

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