What users are saying about
44 Ratings
44 Ratings
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Score 6.4 out of 100
1 Ratings
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Score 10 out of 100

Likelihood to Recommend

Apttus

I would not recommend this product to anyone. This product is hard to manage, requires development in house which becomes expensive. The tool itself is extremely expensive for the features it delivers. And ultimately, the sales "bait and Switch" will occur on you, which will require you to buy more licenses or add-ins that were not planned on to get the desired feature set.
Anonymous | TrustRadius Reviewer

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Managing sales for products that are configurable.
George Apostolakis | TrustRadius Reviewer

Feature Rating Comparison

CPQ

Apttus
5.3
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Quote sharing/sending
Apttus
5.7
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Product configuration
Apttus
4.8
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Configuration options
Apttus
5.7
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Pricing rules
Apttus
5.7
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Price adjustment
Apttus
4.8
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Purchase history and open contracts
Apttus
5.9
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Guided selling/Sales portal
Apttus
4.1
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CPQ reporting & analytics
Apttus
4.3
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CPQ-CRM integration
Apttus
7.5
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Attachments to quotes
Apttus
4.3
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Pros

Apttus

  • Apttus CPQ handles complex pricing rules with ease. We have tiered pricing, user based pricing, and quantity pricing discounts. Apttus CPQ allows us to easily provide correct pricing based on attributes of the sales rep, the customer and the product.
  • Apttus CPQ administration is easy compared to similar products. As a product available on the Force.com platform, we were able to cross train our Salesforce administrators and take on the additional administrative overhead without significantly increasing our sales operations team size.
  • Apttus CPQ is flexible. We are able to rapidly test and deploy new pricing models and offers using the Apttus model.
Jack Borland | TrustRadius Reviewer

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  • Integration with SAP
  • Intuitive Interface
  • Focus on Information rather than Transactional Processing
George Apostolakis | TrustRadius Reviewer

Cons

Apttus

  • As a SAAS solution with a large amount of R&D being invested, there is functionality that is becoming standard in the platform that previously would have required some customer customization. The incorporation of the standard functionality will require regression testing and migration off of custom code. In the long term this is a positive, but in the short term does create some overhead with testing.
Anonymous | TrustRadius Reviewer

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  • I am not sure since I haven't had a direct involvement with the product for a long time
George Apostolakis | TrustRadius Reviewer

Likelihood to Renew

Apttus

Apttus 9.8
Based on 9 answers
It is critical to our sales process. We are not satisfied with all aspects of the product and have gone through many tough experiences with their PS, support, and PD teams -- but we're not unhappy enough to re-build what we're already built
Stryder Thompkins | TrustRadius Reviewer

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Configit Quote 10.0
Based on 1 answer
The product as well as the team that is behind the design and implementation of the solution are second to none
George Apostolakis | TrustRadius Reviewer

Usability

Apttus

Apttus 8.0
Based on 1 answer
I cannot rate as I am not an end user.
Anonymous | TrustRadius Reviewer

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No score
No answers yet
No answers on this topic

Reliability and Availability

Apttus

Apttus 10.0
Based on 2 answers
As a native Salesforce.com app, it's up as long as Salesforce.com is running.
Anonymous | TrustRadius Reviewer

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No score
No answers yet
No answers on this topic

Support Rating

Apttus

Apttus 8.0
Based on 2 answers
Tier1/tier 2 support can only handle native functionality. Customizations have to be escalated to developers which aren’t included in the support program.

I go ahead and copy the people I directly worked with on implementation for assistance. I would rate them an 8 for support assistance.
Anonymous | TrustRadius Reviewer

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No score
No answers yet
No answers on this topic

Online Training

Apttus

Apttus 7.0
Based on 1 answer
We attended 5 hours worth of webinars early on.

We had to understand how objects worked to figure out how to structure our data.

I would have liked more in-depth training but it would have been an additional cost
Anonymous | TrustRadius Reviewer

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No score
No answers yet
No answers on this topic

Implementation Rating

Apttus

Apttus 1.0
Based on 3 answers
Be iterative. Take the opportunity to build a catalog based on how Apttus works well. Learn the tool yourself or use an SI. Take the time to build a configuration / pricing migration tool with X-Author for Excel or roll your own. Stick with OOTB Apttus as any customization will cost you every time a new version is released
Stryder Thompkins | TrustRadius Reviewer

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No score
No answers yet
No answers on this topic

Alternatives Considered

Apttus

At the time of selection, we assessed other configuration tools to include Selectica and Big Machine. We decided on Apttus because of it configuration flexibility and the fact that it was built on the Salesforce.com platform. That allowed us to configure and customize for our specific use case. It also gave us other capabilities such as integration to the CRM and ability to generate reports and dashboards
King Ou | TrustRadius Reviewer

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No answers on this topic

Return on Investment

Apttus

  • I cannot speak to lead conversion because we used it solely for the CRM component. I did like the reporting functionality, which was very customizable, so if I wanted to know how many customers agreements were terminating 3 months out, I could run a report for that. This made our lives much better.
Anonymous | TrustRadius Reviewer

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  • Reduced Quote to Order Lead Time
  • Reduction in Production Errors for configurable Products
  • Increased understanding of Customer Requirements and elimination of re-work throughout the supply chain
George Apostolakis | TrustRadius Reviewer

Screenshots

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Pricing Details

Apttus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Apttus
5.7
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10.0

Likelihood to Renew

Apttus
9.8
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10.0

Usability

Apttus
8.0
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Reliability and Availability

Apttus
10.0
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Performance

Apttus
10.0
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Support Rating

Apttus
8.0
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Online Training

Apttus
7.0
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Implementation Rating

Apttus
1.0
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