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Top Rated
41 Ratings
Top Rated
41 Ratings
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Score 7 out of 101
1 Ratings
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Score 10 out of 101

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Likelihood to Recommend

Apttus

Apttus CPQ excels for complex contract and/or complex pricing requirements. If your business has simple pricing rules, a less full featured solution may be more appropriate.Apttus CPQ is an easy system to administer, using the same object logic as the Salesforce platform.We implemented Apttus for virtually all of our sales representative processes, and in doing so found that we virtually eliminated speculative ordering.
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Managing sales for products that are configurable.
George Apostolakis profile photo

Feature Rating Comparison

CPQ

Apttus
6.5
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Quote sharing/sending
Apttus
7.0
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Product configuration
Apttus
6.6
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Configuration options
Apttus
7.0
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Pricing rules
Apttus
7.0
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Price adjustment
Apttus
6.8
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Purchase history and open contracts
Apttus
6.0
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Guided selling/Sales portal
Apttus
5.1
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CPQ reporting & analytics
Apttus
5.6
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CPQ-CRM integration
Apttus
7.6
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Attachments to quotes
Apttus
5.8
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Pros

  • Force.com native is very important to us - for reporting, administration, integration, and uptime.
  • 70% of our business is back to base, so having customer owned assets fall under the same inclusion rules as items in the cart is critical.
  • Variable bundles allow us to build fewer bundles.
Stryder Thompkins profile photo
  • Integration with SAP
  • Intuitive Interface
  • Focus on Information rather than Transactional Processing
George Apostolakis profile photo

Cons

  • The administration burden is very high. There are a lot of objects included and they link to each other.
  • If all you are looking for is quoting, then it’s I feel that it’s overkill today.
  • In hindsight, I would have hired a developer to customize Salesforce.com. A step up from the basic Salesforce.com functionality is what we really need.
  • There were a couple of solution options in between customizing Salesforce.com and Apttus, but they weren’t able to do configurable bundles and handle our pricing.
  • Frankly, our needs have simplified from our original search.
No photo available
  • I am not sure since I haven't had a direct involvement with the product for a long time
George Apostolakis profile photo

Likelihood to Renew

Apttus10.0
Based on 9 answers
The business is not seeing the value and we are not ready to use the features.

We will likely switch back to native Salesforce.com and customize it to meet our needs or find a smaller vendor
No photo available
Configit Quote10.0
Based on 1 answer
The product as well as the team that is behind the design and implementation of the solution are second to none
George Apostolakis profile photo

Usability

Apttus8.0
Based on 1 answer
I cannot rate as I am not an end user.
No photo available
No score
No answers yet
No answers on this topic

Reliability and Availability

Apttus10.0
Based on 2 answers
I have not heard of any issue
No photo available
No score
No answers yet
No answers on this topic

Support

Apttus8.0
Based on 2 answers
Tier1/tier 2 support can only handle native functionality. Customizations have to be escalated to developers which aren’t included in the support program.

I go ahead and copy the people I directly worked with on implementation for assistance. I would rate them an 8 for support assistance.
No photo available
No score
No answers yet
No answers on this topic

Online Training

Apttus7.0
Based on 1 answer
We attended 5 hours worth of webinars early on.

We had to understand how objects worked to figure out how to structure our data.

I would have liked more in-depth training but it would have been an additional cost
No photo available
No score
No answers yet
No answers on this topic

Implementation

Apttus1.0
Based on 3 answers
Be iterative. Take the opportunity to build a catalog based on how Apttus works well. Learn the tool yourself or use an SI. Take the time to build a configuration / pricing migration tool with X-Author for Excel or roll your own. Stick with OOTB Apttus as any customization will cost you every time a new version is released
Stryder Thompkins profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I cannot recall the names of one other CRM that we reviewed. Apttus won because Upside went to an enterprise model and we no longer met their standards. Selectica was priced high if I can recall correctly and I think they did not have the Salesforce component at the time.
No photo available
No answers on this topic

Return on Investment

  • Generated more than 12,000 quotes since we installed 3 years ago. Related to >164MM in deal bookings.
  • Training is not straight-forward as each instance is different. So, having a tools ops person to understand the deep offering is important.
No photo available
  • Reduced Quote to Order Lead Time
  • Reduction in Production Errors for configurable Products
  • Increased understanding of Customer Requirements and elimination of re-work throughout the supply chain
George Apostolakis profile photo

Screenshots

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Pricing Details

Apttus

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Configit Quote

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details