Asana vs Verint Community (Telligent) | TrustRadius

What users are saying about

Score 8.4 out of 10

Based on 1383 reviews and ratings

Score 9.8 out of 10

Based on 10 reviews and ratings

Feature Rating Comparison

Asana

Verint Community (Telligent)

Task Management

Resource Management

Gantt Charts

Scheduling

Workflow Automation

Team Collaboration

Support for Agile Methodology

Support for Waterfall Methodology

Document Management

Email integration

Mobile Access

Timesheet Tracking

Change request and Case Management

Budget and Expense Management

Asana

Verint Community (Telligent)

Project & financial reporting

Integration with accounting software

Pros

Task Management - Being able to assign resources and time lines to specific activities
Project Management - Being able to plan, execute and track project process using this tool
Customizability - Being able to customize a solution that meets your needs or activity.

Read full review

Norman Hazlewood

IT Manager

Caribbean Export Development AgencyProgram Development, 51-200 employees

View all 168 answers on this topic

Open API allows for integrations and custom development work so that you can enhance the out-of-the-box features
Flexible back-end system administration and design elements that allow you to create the user experience that makes sense for your community and use cases
Strong discussion forum functionality with multi-level threading
Ability to create an online community that has public-facing groups and content as well as member-only, private, and secret groups.
Search is strong
While still not ideal, the reports/analytics are stronger than some other community platforms

Read full review

Verified User

Director in Other

Non-profit Organization Management Company, 201-500 employees

View all 7 answers on this topic

Cons

I think there could be improved clarity around the different levels of Asana. For example, the resources available to paid accounts are not visible from the more basic accounts, so you're not aware that there are expanded options until you look in their knowledge base and see that they have additional features.
Exporting projects - you can export a project into a csv, but it isn't pretty. This can be challenging if you'd like to have an archived project folder for open records requests.

Read full review

Verified User

Employee in Marketing

Design Company, 1-10 employees

View all 168 answers on this topic

Permissions can be a bit time consuming since they must be set group by group instead of at an admin level.
Needs more options for integration that don't require significant technical expertise.

Read full review

Verified User

Strategist in Engineering

Defense & Space Company, 10,001+ employees

View all 7 answers on this topic

Likelihood to Renew

Asana 9.5

Based on 35 answers

Mobile + Desktop capabilities - Able to use it anywhere, anytime.
Task management - Easy to view projects and their progress.
Time management - Easy to see what elements require time / how they interrelate and manage the project on an overall basis.
Company management - Be able to see from a master dashboard perspective where each project is in its stages of completion.
Clear communication - It's visually documented who is doing what at what time so that the whole project gets done.

Read full review

CEO (Chief Executive Officer)

Simply Heaven DesignMarketing and Advertising, 1-10 employees

View all 35 answers on this topic

Verint Community (Telligent) 10.0

Based on 1 answer

I am not part of this decision making process, but I did provide positive feedback to the decision making board.

Read full review

Software Quality Assurance Analyst

Security MicroImagingInformation Technology and Services, 1001-5000 employees

View all 1 answers on this topic

Usability

Asana 9.0

Based on 24 answers

It is very user-friendly. Takes a new employee an hour to start figuring out how the system works. That's an important factor. You don't want to encounter the issue where employees need a week to understand how the system works. For example, JIRA, I tried using it for a week and I still don't understand the complicated layout. Asana has a simple interface. Once you see it, you get it type of program.

Read full review

Verified User

Manager in Information Technology

Internet Company, 1-10 employees

View all 24 answers on this topic

Verint Community (Telligent) 8.7

Based on 5 answers

Very usable once you learn some of the quirks - for example, when uploading a video you need to know it must be within a certain size limit or else the upload won't display, and if you upload it a certain way, then it will be a PDF even if you upload an Excel sheet. But once you figure out some of the nuances, its usability (ease of use) is very high. It is not a long or painful learning curve - just a matter of refining various use cases.

Read full review

Verified User

Executive in Other

Financial Services Company, 51-200 employees

View all 5 answers on this topic

Reliability and Availability

Asana 8.4

Based on 4 answers

Working with Asana on a daily basis

Read full review

Project Manager

ClickSoftwareComputer Software, 501-1000 employees

View all 4 answers on this topic

No score

No answers yet

No answers on this topic

Support Rating

Asana 7.8

Based on 94 answers

I haven't had to use their support so I can't rate it. The fact that I haven't needed them reflects the ease of use of the product. I would recommend that any new users schedule a complete demo of the product to ensure that they are using it to it's fullest (there's a lot of useful features).

Read full review

Director of Marketing & Communications

787 NetworksMarketing and Advertising, 51-200 employees

View all 94 answers on this topic

Verint Community (Telligent) 8.3

Based on 5 answers

So far so good. We also worked with Social Edge Consulting to enable our Verint Community and would highly recommend their services

Read full review

Community Manager

NewselaE-Learning, 201-500 employees

View all 5 answers on this topic

Alternatives Considered

We selected ASANA based on the feature set, and ease of rollout. monday.com had very good workflow automation but we found that ASANA was quicker and easier for staff to build a task eco-system that worked for them.

Zoho Projects was a very strong contender but was much more expensive and so ASANA was the more effective choice across the board.

Read full review

Verified User

Manager in Other

Events Services Company, 11-50 employees

View all 168 answers on this topic

As stated in my opening, Verint fulfilled all of our business needs and has the most robust out of the box functionality. Many of the other platforms require heavy customization for design and reporting. Telligent has a full library of drag and drop widgets and a theme studio that allows community managers to design group pages and update their theme without having to be technically savvy. Telligent also hosts automation rules that can be written to leverage the APIs to automate community processes. Reporting includes: Community health, Top searches, Searches with no results, Active/Viewed Content, Active/New Groups, Member participation and several more

Read full review

Senior Community Strategist

Analog DevicesElectrical & Electronic Manufacturing, 10,001+ employees

View all 7 answers on this topic

Scalability

Asana 8.2

Based on 1 answer

I used this tool on a daily basis at work and it runs as a solid rock

Read full review

Project Manager

ClickSoftwareComputer Software, 501-1000 employees

View all 1 answers on this topic

No score

No answers yet

No answers on this topic

Return on Investment

Asana helps improve productivity in the workspace by ensuring all team members know what projects/tasks they need to get done and by when.
Asana helps team members stay focused on what needs to get done and allows cross collaboration between departments which greatly increases overall company productivity by not having to wait around for email responses.
Asana is a good tool for project management and is easy to use, making it accessible for the whole company to use.

Read full review

Verified User

Manager in Marketing

Medical Practice Company, 11-50 employees

View all 168 answers on this topic

Increased efficiency.
Support Queue reductions.
New clients expect to network with other clients so the Verint Community has become a sales differentiator in many cases.

Read full review

Community Manager

Tyler TechnologiesComputer Software, 1001-5000 employees

View all 7 answers on this topic

Screenshots

See All (9) Asana Screenshots

—

Pricing Details

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

$10*

* per user per month

Asana Editions & Modules

Edition

Premium	$13.49¹
Business	$30.49¹

Per Month

Additional Pricing Details

—

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

Optional

Verint Community (Telligent) Editions & Modules

—

Additional Pricing Details

—

Rating Summary

Asana

Verint Community (Telligent)

Asana

Verint Community (Telligent)

Asana

Verint Community (Telligent)

Asana

Verint Community (Telligent)

Asana

Verint Community (Telligent)

Asana

Verint Community (Telligent)

Add comparison