AssistBox vs. HelpWire

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AssistBox
Score 8.0 out of 10
N/A
N/AN/A
HelpWire
Score 10.0 out of 10
N/A
HelpWire is a remote desktop service that provides remote control tools for on-demand support of PCs, laptops, and workstations. It streamlines IT support, boosting productivity for customer support teams regardless of size. Technicians can access clients' computers for swifter issue resolution and eliminating the need for costly, time-consuming on-site visits. HelpWire offers functionality tailored to the unique needs of SMBs, IT support teams, MSPs, and help desks, ensuring…
$0
Pricing
AssistBoxHelpWire
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AssistBoxHelpWire
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsThe product is free of charge, no Ads, no extra fees
More Pricing Information
Features
AssistBoxHelpWire
Security
Comparison of Security features of Product A and Product B
AssistBox
-
Ratings
HelpWire
10.0
2 Ratings
0% above category average
Role-based user permissions00 Ratings10.02 Ratings
Remote Administration
Comparison of Remote Administration features of Product A and Product B
AssistBox
-
Ratings
HelpWire
10.0
2 Ratings
12% above category average
File transfer00 Ratings10.02 Ratings
Instant message00 Ratings10.02 Ratings
Remote Access
Comparison of Remote Access features of Product A and Product B
AssistBox
-
Ratings
HelpWire
8.9
2 Ratings
0% above category average
Attended device access00 Ratings10.02 Ratings
Virtual device access00 Ratings10.02 Ratings
Multiple-display support00 Ratings8.52 Ratings
Multiple concurrent sessions00 Ratings7.01 Ratings
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AssistBoxHelpWire
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Enterprises
Remote Desktop Manager
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Score 8.4 out of 10
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Score 8.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AssistBoxHelpWire
Likelihood to Recommend
-
(0 ratings)
10.0
(2 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
AssistBoxHelpWire
Likelihood to Recommend
AssistBox Teknoloji
No answers on this topic
Electronic Team, Inc.
HelpWire is the best app whenever you need to connect with a remote system.
Read full review
Pros
AssistBox Teknoloji
No answers on this topic
Electronic Team, Inc.
  • Remote support
  • Quick and easy installation and connection setup
  • No lag in mouse movement
  • Free for all
Read full review
Cons
AssistBox Teknoloji
No answers on this topic
Electronic Team, Inc.
  • Screen recording feature should be added
  • Some improvement can be done on UI
Read full review
Usability
AssistBox Teknoloji
No answers on this topic
Electronic Team, Inc.
HelpWire is amazing. It's very easy to install, connect and use.
Read full review
Alternatives Considered
AssistBox Teknoloji
No answers on this topic
Electronic Team, Inc.
We felt a lag in movement of mouse on AnyDesk but on HelpWire we do not face any such issue. The movement of cursor and mouse is as smooth as working on your own system.
Read full review
Return on Investment
AssistBox Teknoloji
No answers on this topic
Electronic Team, Inc.
  • It is a free App so I would I say ROI is magnificent especially because we are getting great service without investing any money.
Read full review
ScreenShots

HelpWire Screenshots

Screenshot of HelpWire web interface, showing connected user's workstations with multiple displays and a live chat conversationScreenshot of HelpWire Operator application window, with connected workstations and multi-display supportScreenshot of HelpWire Operator application window, with opened chat side-panelScreenshot of HelpWire Client application chat-window