What users are saying about
Top Rated
228 Ratings
52 Ratings
Top Rated
228 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100
52 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Feature Set Ratings

    Mobile Capabilities

    AT Internet

    Feature Set Not Supported
    N/A
    8.7

    Quantum Metric

    87%
    Quantum Metric ranks higher in 4/4 features

    Responsive Design for Web Access

    N/A
    0 Ratings
    8.5
    85%
    6 Ratings

    Mobile Application

    N/A
    0 Ratings
    8.7
    87%
    6 Ratings

    Dashboard / Report / Visualization Interactivity on Mobile

    N/A
    0 Ratings
    9.0
    90%
    6 Ratings

    Mobile App Analytics

    N/A
    0 Ratings
    8.8
    88%
    5 Ratings

    Results and Analysis

    AT Internet

    Feature Set Not Supported
    N/A
    9.1

    Quantum Metric

    91%
    Quantum Metric ranks higher in 5/5 features

    Heatmap tool

    N/A
    0 Ratings
    9.3
    93%
    7 Ratings

    Click analytics

    N/A
    0 Ratings
    9.1
    91%
    7 Ratings

    Scroll maps

    N/A
    0 Ratings
    9.0
    90%
    7 Ratings

    Session Recording and Replay

    N/A
    0 Ratings
    8.9
    89%
    7 Ratings

    User Segmentation

    N/A
    0 Ratings
    9.0
    90%
    7 Ratings

    Attribute Ratings

    • AT Internet is rated higher in 2 areas: Likelihood to Renew, Usability
    • Quantum Metric is rated higher in 3 areas: Likelihood to Recommend, Support Rating, Implementation Rating

    Likelihood to Recommend

    7.9

    AT Internet

    79%
    121 Ratings
    9.3

    Quantum Metric

    93%
    43 Ratings

    Likelihood to Renew

    8.0

    AT Internet

    80%
    18 Ratings
    7.5

    Quantum Metric

    75%
    2 Ratings

    Usability

    8.3

    AT Internet

    83%
    8 Ratings
    7.7

    Quantum Metric

    77%
    12 Ratings

    Availability

    9.5

    AT Internet

    95%
    9 Ratings

    Quantum Metric

    N/A
    0 Ratings

    Performance

    9.0

    AT Internet

    90%
    1 Rating

    Quantum Metric

    N/A
    0 Ratings

    Support Rating

    8.5

    AT Internet

    85%
    164 Ratings
    8.7

    Quantum Metric

    87%
    61 Ratings

    In-Person Training

    5.0

    AT Internet

    50%
    1 Rating

    Quantum Metric

    N/A
    0 Ratings

    Implementation Rating

    8.0

    AT Internet

    80%
    1 Rating
    9.1

    Quantum Metric

    91%
    3 Ratings

    Product Scalability

    8.0

    AT Internet

    80%
    1 Rating

    Quantum Metric

    N/A
    0 Ratings

    Likelihood to Recommend

    AT Internet

    When it comes to web analytics AT Internet is well suited. We introduced AT Internet in 2017 after an evaluation project with other professional analytics solutions. Starting with our corporate website we quickly rolled it out to our customer experience platform, our webshops, and our corporate intranet based on SharePoint 2013.Especially the use in our intranet brought significant improvements over the standard analytics features SP 2013 is offering. The ATI tag systems with their flexibility allow us to include company-specific properties and thus making it possible for us to analyze our intranet usage on segments such as locations, branches, and so on.
    Uwe Gobbers | TrustRadius Reviewer

    Quantum Metric

    Quantum Metric is a true professional, and I love the level of insight and industry knowledge they bring to the table. We use it at the departmental level, including marketing, customer service, and IT. Session replay allows our data consumers to derive insights faster and easier than digging through data. It lets us see or understand how users feel and work to enhance those feelings. The quality of support and the time to respond are also noteworthy. They have great coverage, but the learning curve is very steep and requires a lot of technical support and hand-holding.
    Khairul Islam Tonmoy | TrustRadius Reviewer

    Pros

    AT Internet

    • A very strong, supportive team who are keen to develop the relationship and deliver business value
    • Excellent 'real-time' data availability through rapid data processing
    • Powerful tools for analysing content consumption and usage patterns
    • A range of API options to deliver data in the format required
    • A process of continuous evolution in the data tools provided
    Neal Cantle | TrustRadius Reviewer

    Quantum Metric

    • Identifying user pain points and frustrations. Quantum Metrics has a data point called Rage Click which shows when a customer has clicked multiple times back to back on a particular section of the website.
    • Replaying a session to see everything that is loading on the front end to the customer, as well as the backed end of the website, has been critical in troubleshooting the experience.
    • Heatmaps are a awesome tool we have found very useful in showing engagement with different content on the page, how far user scroll & drop off and to see a split side by side view of the same page in an a/b test.
    Erica D'Aloia | TrustRadius Reviewer

    Cons

    AT Internet

    • Integrations with outside vendors: there are many ways to integrate data from outside vendors, however you can't display this information in every application unless you create a custom field, which can sometimes be limiting.
    • Access rights: there are two places to assign access rights and each place has slightly different functionality. You can get really granular with what each person has access to, but it is easy to miss a check box and have to go back and correct it.
    • Visualizations across applications: there are some really cool visualizations in the oldest application they support that includes predictive traffic estimates, automatic multi-period variations, etc., that aren't available yet in the newer applications.
    Anonymous | TrustRadius Reviewer

    Quantum Metric

    • Quantum could share some use cases implemented by similar industries in accordance with the key problems as inputs.
    • We should be able to see some of the most common solutions that could be integrated within our product based on the step of the user journey I am at.
    • Expanding capabilities to integrate with high-level tools integrated.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    AT Internet

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional
    $430

    Starting Price

    $0 per server calls consumption

    AT Internet Editions & Modules

    Edition
    Business$4301
    PremiumContact us1
    1. per server calls consumption
    Additional Pricing Details
    Our different options are designed to scale and adapt to your needs : BUSINESS : Starting at 355€/MONTH No obligation Try for 1 month, for free! PREMIUM : Contact us for pricing details Free Trial: Available. Pricing model: Subscription https://www.atinternet.com/en/pricing/

    Quantum Metric

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    Quantum Metric Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    AT Internet

    AT Internet 8.0
    Based on 18 answers
    I gave this rating because I think that AT Internet is a good tool, user-friendly easy for onboarding and simple dashboards, however the majority of people use Google Analytics, especially media agency, it is easier for them to use Google Analytics.
    Anonymous | TrustRadius Reviewer

    Quantum Metric

    Quantum Metric 7.5
    Based on 2 answers
    Quantum is a nice tool and is user friendly however I believe there always room for improvement.We have experienced minor issues with a few sessions which were solved by Quantum support reps in a timely manner and some of the dashboards are not as robust as other tools we use
    Enrique Membreno | TrustRadius Reviewer

    Usability

    AT Internet

    AT Internet 8.3
    Based on 8 answers
    Overall the experience is very good, it's quick, relaiable and does everything I would want. The only problems I have are matching the correct stats to what I want. It can be painful trying to find the right thing and the explanations are not always the clearest. That's the only issue i've found though.
    Anonymous | TrustRadius Reviewer

    Quantum Metric

    Quantum Metric 7.7
    Based on 12 answers
    For a new user, it's pretty intuitive to onboard and start doing the basic functionalities. But QM has a lot of functionalities which can be leveraged by more team members (especially when you don't have analysts dedicatedly using this) if further enhancements to usability are made.
    Salil Chatrath | TrustRadius Reviewer

    Reliability and Availability

    AT Internet

    AT Internet 9.5
    Based on 9 answers
    I don't have any exemple in mind where AT Internet interface hasn't been available, i have always been able to use AT Internet when i needed it. The only issues to notice is that it happens sometimes that real time or D-1 datas are partially delayed.
    Pierre Buffet | TrustRadius Reviewer

    Quantum Metric

    No score
    No answers yet
    No answers on this topic

    Performance

    AT Internet

    AT Internet 9.0
    Based on 1 answer
    All excel reports are downloaded very quickly, even if the query is more than 20 000 lines.
    Anonymous | TrustRadius Reviewer

    Quantum Metric

    No score
    No answers yet
    No answers on this topic

    Support Rating

    AT Internet

    AT Internet 8.5
    Based on 164 answers
    I have not used the Support Team thereby I am unable to review how their Support Teams works. However, in an instance where I had an issue, my concerned department contacted their support team and I was provided with the solution of the problem I was facing within a short span of time.
    Anonymous | TrustRadius Reviewer

    Quantum Metric

    Quantum Metric 8.7
    Based on 61 answers
    I've been very impressed with the support Quantum Metric has provided. Our amazing Customer Success team has provided excellent service and has gone above and beyond in helping us use and understand the tool. We hold weekly calls with multiple teams and QM has been proactive in bringing things to our team's attention and making suggestions. The support has been one of the most important aspects of having QM and has allowed us to make great strides in improving how we use data and user research in our work.
    Ben Anderson | TrustRadius Reviewer

    In-Person Training

    AT Internet

    AT Internet 5.0
    Based on 1 answer
    The in-person training unfortunately does not match to our expectations, was too much focus on digital basis and not on AT Internet functionnalties and how to use it. We paid for one day and only 15 minutes at the end was focused on our real needs in terms of media analytics.
    Anonymous | TrustRadius Reviewer

    Quantum Metric

    No score
    No answers yet
    No answers on this topic

    Online Training

    AT Internet

    No online training
    Anonymous | TrustRadius Reviewer

    Quantum Metric

    No answers on this topic

    Implementation Rating

    AT Internet

    AT Internet 8.0
    Based on 1 answer
    The support team helps us to implement AT Internet.
    Anonymous | TrustRadius Reviewer

    Quantum Metric

    Quantum Metric 9.1
    Based on 3 answers
    No answer on this topic is available.

    Alternatives Considered

    AT Internet

    AT Internet shows a deep understanding of our business objectives and provide us with ideas on how to solve them. They grant us enough time to try their tools and to be sure the tools are helpful. The data we've got in the Analyzer was manually checked and it was completely correct. Their roadmap was clean and aligned with our strategy
    Dmitry Kharitonov | TrustRadius Reviewer

    Quantum Metric

    We have used - as an organization - multiple products that each fill a roll or task Quantum Metric provides...however I think there are very few tools or SaaS solutions out there that bundle so much into one solution. QM was better than the replay tool another group was utilizing (Mouseflow) because with our contract we could capture and review way more replays as well as have those replays married to actual, quantifiable data. From an analytics point, is so much easier to install event tracking as opposed to our basic Google Analytics implementation. However, I would still use GA as a primary record for measuring overall site performance since QM doesn't have robust product sales tracking.At one point we did review a competitor called Content Square. They seemed very focused on heat mapping.
    Bill Saffold | TrustRadius Reviewer

    Scalability

    AT Internet

    AT Internet 8.0
    Based on 1 answer
    Regarding AT Internet possibilities, it could be adapted to small or large organizations, easy to set up. We can add sites in makets that we launch e-commerce.
    Anonymous | TrustRadius Reviewer

    Quantum Metric

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    AT Internet

    • Unfortunately, I do not have precise results to give, but the statistics provided by AT Internet make it possible to carry out in-depth analyses and to make good decisions.
    • You just have to know how to find the information and interpret it.
    Anonymous | TrustRadius Reviewer

    Quantum Metric

    • The service is not cheap, so don't commit unless you're going to use it.
    • Really improved our tech support process by allowing us to identify problems much sooner.
    • Helped identify potential frustrations, which could be eliminated to reduce friction at checkout.
    Anonymous | TrustRadius Reviewer

    Screenshots

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