What users are saying about
Top Rated
228 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.2 out of 100
Based on 228 reviews and ratings
52 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 52 reviews and ratings
Feature Set Ratings
Mobile Capabilities

AT Internet
Feature Set Not Supported
N/A
8.7
Quantum Metric
87%
Quantum Metric ranks higher in 4/4 features
Quantum Metric ranks higher in 4/4 features
Responsive Design for Web Access

N/A
0 Ratings
8.5
85%
6 Ratings
Mobile Application

N/A
0 Ratings
8.7
87%
6 Ratings
Dashboard / Report / Visualization Interactivity on Mobile

N/A
0 Ratings
9.0
90%
6 Ratings
Mobile App Analytics

N/A
0 Ratings
8.8
88%
5 Ratings
Results and Analysis

AT Internet
Feature Set Not Supported
N/A
9.1
Quantum Metric
91%
Quantum Metric ranks higher in 5/5 features
Quantum Metric ranks higher in 5/5 features
Heatmap tool

N/A
0 Ratings
9.3
93%
7 Ratings
Click analytics

N/A
0 Ratings
9.1
91%
7 Ratings
Scroll maps

N/A
0 Ratings
9.0
90%
7 Ratings
Session Recording and Replay

N/A
0 Ratings
8.9
89%
7 Ratings
User Segmentation

N/A
0 Ratings
9.0
90%
7 Ratings
Attribute Ratings
- AT Internet is rated higher in 2 areas: Likelihood to Renew, Usability
- Quantum Metric is rated higher in 3 areas: Likelihood to Recommend, Support Rating, Implementation Rating
Likelihood to Recommend

7.9
AT Internet
79%
121 Ratings
9.3
Quantum Metric
93%
43 Ratings
Likelihood to Renew

8.0
AT Internet
80%
18 Ratings
7.5
Quantum Metric
75%
2 Ratings
Usability

8.3
AT Internet
83%
8 Ratings
7.7
Quantum Metric
77%
12 Ratings
Availability

9.5
AT Internet
95%
9 Ratings
Quantum Metric
N/A
0 Ratings
Performance

9.0
AT Internet
90%
1 Rating
Quantum Metric
N/A
0 Ratings
Support Rating

8.5
AT Internet
85%
164 Ratings
8.7
Quantum Metric
87%
61 Ratings
In-Person Training

5.0
AT Internet
50%
1 Rating
Quantum Metric
N/A
0 Ratings
Implementation Rating

8.0
AT Internet
80%
1 Rating
9.1
Quantum Metric
91%
3 Ratings
Product Scalability

8.0
AT Internet
80%
1 Rating
Quantum Metric
N/A
0 Ratings
Likelihood to Recommend
AT Internet
When it comes to web analytics AT Internet is well suited. We introduced AT Internet in 2017 after an evaluation project with other professional analytics solutions. Starting with our corporate website we quickly rolled it out to our customer experience platform, our webshops, and our corporate intranet based on SharePoint 2013.Especially the use in our intranet brought significant improvements over the standard analytics features SP 2013 is offering. The ATI tag systems with their flexibility allow us to include company-specific properties and thus making it possible for us to analyze our intranet usage on segments such as locations, branches, and so on.
Senior Manager Communication Infrastructure & Technology
Voith GroupMechanical Or Industrial Engineering, 10,001+ employees
Quantum Metric
Quantum Metric is a true professional, and I love the level of insight and industry knowledge they bring to the table. We use it at the departmental level, including marketing, customer service, and IT. Session replay allows our data consumers to derive insights faster and easier than digging through data. It lets us see or understand how users feel and work to enhance those feelings. The quality of support and the time to respond are also noteworthy. They have great coverage, but the learning curve is very steep and requires a lot of technical support and hand-holding.
Software Developer
STAR TECH IT solution LtdInformation Technology & Services, 11-50 employees
Pros
AT Internet
- A very strong, supportive team who are keen to develop the relationship and deliver business value
- Excellent 'real-time' data availability through rapid data processing
- Powerful tools for analysing content consumption and usage patterns
- A range of API options to deliver data in the format required
- A process of continuous evolution in the data tools provided
Digital Audience Research Officer
RTEMedia Production, 1001-5000 employees
Quantum Metric
- Identifying user pain points and frustrations. Quantum Metrics has a data point called Rage Click which shows when a customer has clicked multiple times back to back on a particular section of the website.
- Replaying a session to see everything that is loading on the front end to the customer, as well as the backed end of the website, has been critical in troubleshooting the experience.
- Heatmaps are a awesome tool we have found very useful in showing engagement with different content on the page, how far user scroll & drop off and to see a split side by side view of the same page in an a/b test.
Product Manager, Lifestages
Bed Bath & BeyondRetail, 10,001+ employees
Cons
AT Internet
- Integrations with outside vendors: there are many ways to integrate data from outside vendors, however you can't display this information in every application unless you create a custom field, which can sometimes be limiting.
- Access rights: there are two places to assign access rights and each place has slightly different functionality. You can get really granular with what each person has access to, but it is easy to miss a check box and have to go back and correct it.
- Visualizations across applications: there are some really cool visualizations in the oldest application they support that includes predictive traffic estimates, automatic multi-period variations, etc., that aren't available yet in the newer applications.

Verified User
Director in Marketing
Computer Software Company, 501-1000 employeesQuantum Metric
- Quantum could share some use cases implemented by similar industries in accordance with the key problems as inputs.
- We should be able to see some of the most common solutions that could be integrated within our product based on the step of the user journey I am at.
- Expanding capabilities to integrate with high-level tools integrated.

Verified User
Consultant in Product Management
Automotive Company, 5001-10,000 employeesPricing Details
AT Internet
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$430
Starting Price
$0 per server calls consumption
AT Internet Editions & Modules
Edition
Business | $4301 |
---|---|
Premium | Contact us1 |
- per server calls consumption
Additional Pricing Details
Our different options are designed to scale and adapt to your needs : BUSINESS : Starting at 355€/MONTH No obligation Try for 1 month, for free! PREMIUM : Contact us for pricing details Free Trial: Available. Pricing model: Subscription https://www.atinternet.com/en/pricing/Quantum Metric
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—Quantum Metric Editions & Modules
—
Additional Pricing Details
—Likelihood to Renew
AT Internet
AT Internet 8.0
Based on 18 answers
I gave this rating because I think that AT Internet is a good tool, user-friendly easy for onboarding and simple dashboards, however the majority of people use Google Analytics, especially media agency, it is easier for them to use Google Analytics.

Verified User
Director in Marketing
Apparel & Fashion Company, 1001-5000 employeesQuantum Metric
Quantum Metric 7.5
Based on 2 answers
Quantum is a nice tool and is user friendly however I believe there always room for improvement.We have experienced minor issues with a few sessions which were solved by Quantum support reps in a timely manner and some of the dashboards are not as robust as other tools we use
Digital Analyst
Western UnionFinancial Services, 10,001+ employees
Usability
AT Internet
AT Internet 8.3
Based on 8 answers
Overall the experience is very good, it's quick, relaiable and does everything I would want. The only problems I have are matching the correct stats to what I want. It can be painful trying to find the right thing and the explanations are not always the clearest. That's the only issue i've found though.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 501-1000 employeesQuantum Metric
Quantum Metric 7.7
Based on 12 answers
For a new user, it's pretty intuitive to onboard and start doing the basic functionalities. But QM has a lot of functionalities which can be leveraged by more team members (especially when you don't have analysts dedicatedly using this) if further enhancements to usability are made.
Senior Product Manager
Seera GroupLeisure, Travel & Tourism, 1001-5000 employees
Reliability and Availability
AT Internet
AT Internet 9.5
Based on 9 answers
I don't have any exemple in mind where AT Internet interface hasn't been available, i have always been able to use AT Internet when i needed it. The only issues to notice is that it happens sometimes that real time or D-1 datas are partially delayed.
Head of Analytics
Le MondeNewspapers, 501-1000 employees
Quantum Metric
No score
No answers yet
No answers on this topic
Performance
AT Internet
AT Internet 9.0
Based on 1 answer
All excel reports are downloaded very quickly, even if the query is more than 20 000 lines.

Verified User
Director in Marketing
Apparel & Fashion Company, 1001-5000 employeesQuantum Metric
No score
No answers yet
No answers on this topic
Support Rating
AT Internet
AT Internet 8.5
Based on 164 answers
I have not used the Support Team thereby I am unable to review how their Support Teams works. However, in an instance where I had an issue, my concerned department contacted their support team and I was provided with the solution of the problem I was facing within a short span of time.

Verified User
Analyst in Social Media
Online Media Company, 5001-10,000 employeesQuantum Metric
Quantum Metric 8.7
Based on 61 answers
I've been very impressed with the support Quantum Metric has provided. Our amazing Customer Success team has provided excellent service and has gone above and beyond in helping us use and understand the tool. We hold weekly calls with multiple teams and QM has been proactive in bringing things to our team's attention and making suggestions. The support has been one of the most important aspects of having QM and has allowed us to make great strides in improving how we use data and user research in our work.
Product Management Intern - Ecommerce Team
American GirlConsumer Goods, 1001-5000 employees
In-Person Training
AT Internet
AT Internet 5.0
Based on 1 answer
The in-person training unfortunately does not match to our expectations, was too much focus on digital basis and not on AT Internet functionnalties and how to use it. We paid for one day and only 15 minutes at the end was focused on our real needs in terms of media analytics.

Verified User
Director in Marketing
Apparel & Fashion Company, 1001-5000 employeesQuantum Metric
No score
No answers yet
No answers on this topic
Online Training
AT Internet
No online training

Verified User
Director in Marketing
Apparel & Fashion Company, 1001-5000 employeesQuantum Metric
No answers on this topic
Implementation Rating
AT Internet
AT Internet 8.0
Based on 1 answer
The support team helps us to implement AT Internet.

Verified User
Director in Marketing
Apparel & Fashion Company, 1001-5000 employeesQuantum Metric
Quantum Metric 9.1
Based on 3 answers
No answer on this topic is available.
Alternatives Considered
AT Internet
AT Internet shows a deep understanding of our business objectives and provide us with ideas on how to solve them. They grant us enough time to try their tools and to be sure the tools are helpful. The data we've got in the Analyzer was manually checked and it was completely correct. Their roadmap was clean and aligned with our strategy
Digital Director of Business Products
РБКMedia Production, 1001-5000 employees
Quantum Metric
We have used - as an organization - multiple products that each fill a roll or task Quantum Metric provides...however I think there are very few tools or SaaS solutions out there that bundle so much into one solution. QM was better than the replay tool another group was utilizing (Mouseflow) because with our contract we could capture and review way more replays as well as have those replays married to actual, quantifiable data. From an analytics point, is so much easier to install event tracking as opposed to our basic Google Analytics implementation. However, I would still use GA as a primary record for measuring overall site performance since QM doesn't have robust product sales tracking.At one point we did review a competitor called Content Square. They seemed very focused on heat mapping.
Manager - Direct To Consumer ecommerce
New BalanceApparel & Fashion, 1001-5000 employees
Scalability
AT Internet
AT Internet 8.0
Based on 1 answer
Regarding AT Internet possibilities, it could be adapted to small or large organizations, easy to set up. We can add sites in makets that we launch e-commerce.

Verified User
Director in Marketing
Apparel & Fashion Company, 1001-5000 employeesQuantum Metric
No score
No answers yet
No answers on this topic
Return on Investment
AT Internet
- Unfortunately, I do not have precise results to give, but the statistics provided by AT Internet make it possible to carry out in-depth analyses and to make good decisions.
- You just have to know how to find the information and interpret it.

Verified User
Project Manager in Marketing
Media Production Company, 1001-5000 employeesQuantum Metric
- The service is not cheap, so don't commit unless you're going to use it.
- Really improved our tech support process by allowing us to identify problems much sooner.
- Helped identify potential frustrations, which could be eliminated to reduce friction at checkout.

Verified User
Director in Sales
Entertainment Company, 51-200 employees