What users are saying about
Top Rated
90 Ratings
3 Ratings
Top Rated
90 Ratings
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Score 9 out of 100
3 Ratings
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Score 9 out of 100

Feature Set Ratings

    Network Performance Monitoring

    Atera

    Feature Set Not Supported
    N/A
    8.8

    Entuity

    88%
    Entuity ranks higher in 10/10 features

    Automated network device discovery

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Network monitoring

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Baseline threshold calculation

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Alerts

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Network capacity planning

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Packet capture analysis

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Network mapping

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Customizable reports

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Wireless infrastructure monitoring

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Hardware health monitoring

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Attribute Ratings

    • Entuity is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    9.0

    Atera

    90%
    54 Ratings
    10.0

    Entuity

    100%
    1 Rating

    Likelihood to Renew

    9.1

    Atera

    91%
    1 Rating

    Entuity

    N/A
    0 Ratings

    Support Rating

    9.0

    Atera

    90%
    7 Ratings
    10.0

    Entuity

    100%
    2 Ratings

    Likelihood to Recommend

    Atera

    For me, Atera has been a great tool that I added to my arsenal. I wanted something where I could manage my clients' Windows updates. As I used the software, I began to realize all of the various things Atera could do. Now it is a critical component of my business and I would not be able to properly function without it.
    Read full review

    Park Place Technologies

    I think that if your organization is network-oriented (such as telecom or ISP) deploying Entuity should be considered a mandatory step. Big organizations will benefit from the ITSM (ticketing, monitoring and CMDB) integrations.
    However, if your goal is to ensure that the server layer is monitored in great level (process and service monitoring, log parsing etc.) then Entuity will not suit your needs.
    Read full review

    Pros

    Atera

    • Easy to deploy, both in general or to a specific customer.
    • Remote management tools that are in line with every other major solution out there.
    • Real-time alerts that allow for easy monitoring of vital systems.
    • Configurable threshholds on alerts so the system can be tuned to only notify when there is a problem according to certain metrics.
    Read full review

    Park Place Technologies

    • Exceptional network discovery and mapping.
    • Great CMDB integration capabilities.
    • Good event management integrations.
    Read full review

    Cons

    Atera

    • Ticket automation, more options to specific cases or conditions, and change client assigned to ticket, or be able to assign a ticket for the client without hassle of emailing them back or having to create a fake contact.
    • Include notes for client that are not file attachments, maybe integration with a cloud service like Google Docs or OneDrive.
    • Integration with other remote access tools would be helpful.
    Read full review

    Park Place Technologies

    • Detailed server monitoring.
    • Detailed storage monitoring.
    Read full review

    Pricing Details

    Atera

    Starting Price

    $99 per month

    Editions & Modules

    Atera editions and modules pricing
    EditionModules
    Pro$991
    Growth$1292
    Power$1693

    Footnotes

    1. Per Technician
    2. Per Technician
    3. Per Technician

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Unlimited devices & agents. No hidden fees. No contracts.

    Pricing Info

    Entuity

    Starting Price

    Editions & Modules

    Entuity editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Atera

      As of right now, we have found nothing that can offer as many features as Atera does along with the affordability. They are doing monthly releases each month and not just making small changes (shared scripting library, chocolatey support, Install packages, Splashtop SOS support, Scheduled tickets to name a few). The uptimes are great and accessibility to the dashboard has yet to be limited. We are a happy customer and bordering on fanboy status now
      Read full review

      Park Place Technologies

      No answers on this topic

      Support Rating

      Atera

      Atera support provides answers to my questions lightning fast. They have never left me feeling like I'm out there on my own. I can ask questions by email, or by chat, or by opening a ticket with them and they are always on it quickly. They also have a forum where other Atera users can help you if you need it, and you can also add feature requests via the forum.
      Read full review

      Park Place Technologies

      Entuity support has always been quick to respond and the majority of the calls I had were resolved on the first call. In addition, the product documentation is easy to read and goes into great detail of how the product works. This is probably a reason why a support call is literally the last call for Entuity (no pun intended).
      Read full review

      Alternatives Considered

      Atera

      We had tried Syncro, Naverisk, Pulseway - dollar for dollar stack for stack, Atera blew them out of the water. Atera is easy to use, easy to manage, has flourishing facebook and reddit groups for support and they update their knowledge bases daily. Their communication and support has been bar none.
      Read full review

      Park Place Technologies

      The list above shows you some of the products that Entuity replaces.
      The good product and excellent support behind it make it a better choice from the admin's and EA's perspective. My customers have praised the short learning curve and the swift and professional support staff. From my own experience I can tell that this product is delivered with one of the finest sets of documentation I have ever seen.
      Read full review

      Return on Investment

      Atera

      • The lack of cost per unit is a great asset. Our team consists of two members who really use the product, and the cost being per member means we can have hundreds of machines and still only pay for two users.
      Read full review

      Park Place Technologies

      • Reconciling multiple tools (netflow, configuration, monitoring and discovery) into one tool simplified the support agreement.
      • Root cause analysis (RCA) time has been greatly reduced thanks to having all information in a single interface.
      • Security of the network devices has improved thanks to the discovery provided by Entuity.
      Read full review

      Screenshots

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