What users are saying about
101 Ratings
Top Rated
38 Ratings
101 Ratings
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Score 6.8 out of 101
Top Rated
38 Ratings
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Score 8.3 out of 101

Add comparison

Likelihood to Recommend

Oracle ATG

I would say that Oracle ATG Web Commerce is most likely better suited for companies that have a wide selection of products online as well as a customer base that is robust enough to justify this software. We were managing several stores and so we needed this software to create an atmosphere of quick and efficient searching from customers as well as some sort of guidance for products that they would like based on their searches
Joseph R. Sweeney profile photo

Episerver Digital Commerce

Well suited:- Digital Marketing- e-CommerceLess suited:- Financial and Portfolio Management platforms- Intranets
No photo available

Feature Rating Comparison

Online Storefront

Oracle ATG
6.8
Episerver Digital Commerce
6.3
Product catalog & listings
Oracle ATG
7.7
Episerver Digital Commerce
6.8
Product management
Oracle ATG
8.5
Episerver Digital Commerce
6.3
Bulk product upload
Oracle ATG
5.9
Episerver Digital Commerce
5.1
Branding
Oracle ATG
7.0
Episerver Digital Commerce
6.1
Mobile storefront
Oracle ATG
5.9
Episerver Digital Commerce
6.2
Product variations
Oracle ATG
7.7
Episerver Digital Commerce
6.3
Website integration
Oracle ATG
6.4
Episerver Digital Commerce
6.6
Visual customization
Oracle ATG
7.4
Episerver Digital Commerce
6.6
CMS
Oracle ATG
4.9
Episerver Digital Commerce
6.9

Online Shopping Cart

Oracle ATG
5.1
Episerver Digital Commerce
6.5
Abandoned cart recovery
Oracle ATG
4.4
Episerver Digital Commerce
6.1
Checkout user experience
Oracle ATG
5.8
Episerver Digital Commerce
6.8

Online Payment System

Oracle ATG
4.7
Episerver Digital Commerce
6.8
eCommerce security
Oracle ATG
4.7
Episerver Digital Commerce
6.8

eCommerce Marketing

Oracle ATG
5.5
Episerver Digital Commerce
6.5
Promotions & discounts
Oracle ATG
7.3
Episerver Digital Commerce
7.0
Personalized recommendations
Oracle ATG
4.3
Episerver Digital Commerce
6.4
SEO
Oracle ATG
4.8
Episerver Digital Commerce
6.2

eCommerce Business Management

Oracle ATG
5.3
Episerver Digital Commerce
5.7
Multi-site management
Oracle ATG
7.3
Episerver Digital Commerce
6.1
Order processing
Oracle ATG
6.0
Episerver Digital Commerce
5.9
Inventory management
Oracle ATG
4.0
Episerver Digital Commerce
5.8
Shipping
Oracle ATG
4.4
Episerver Digital Commerce
5.1
Custom functionality
Oracle ATG
4.9
Episerver Digital Commerce
5.6

Pros

  • Product and SKU management
  • Product page display
Sean Scott profile photo
  • Quick and easy access to make real-time content updates
  • Comprehensive tracking and reporting of administrative and transactional events
  • Seamless integration with other popular platforms for card processing, shipping and distribution, ratings and reviews and more
Josh Eason profile photo

Cons

  • The schema design within ATG is poor. It does not follow accepted standards. For example, column naming is inconsistent and generalized, with multiple (unrelated) tables using column names like "ID" as primary/foreign keys. This is a barrier to an intuitive understanding of the schema. Out of the box, the schema is missing many important foreign key relationships. In fact, the publishing schema explicitly prohibits FK relationships, causing data inconsistencies when ATG's black-box algorithms fail. We've built an impressive arsenal of custom scripts specifically for handling the many exceptions and orphan conditions that arise from this design practice.
  • The job scheduler is poorly designed. It uses a database table to manage message queueing. The processes flows as follows: Messages are inserted into a table. Then, a scheduled process selects messages, applies them, updates the message row on success/failure, then goes back and looks for messages that are "complete" in order to delete them. It performs this in a serialized loop that is inefficient and heavy on database resources. There are far better ways for processing message queues than trying to leverage a database.
Sean Scott profile photo
  • Episerver Digital Commerce is brimming with valuable, useful tools. Organizing them all in an intuitive user interface is a challenge for any solution platform, and Episerver is no exception. Once you know your way around the system, it's easy to find what you need, but the initial journey can be a bit overwhelming. Be sure to partner with a qualified provider willing to handhold you through the integration and launch.
Josh Eason profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Episerver Digital Commerce5.8
Based on 2 answers
We are locked in for a significant period of time.
Tim Hardy profile photo

Usability

No score
No answers yet
No answers on this topic
Episerver Digital Commerce4.5
Based on 1 answer
The CMS has clearly had time to evolve as a tool but the digital commerce aspect is outdated and needs to be reviewed as it is not intuitive to the admins using it.
Nadia Lotter profile photo

Support

No score
No answers yet
No answers on this topic
Episerver Digital Commerce8.2
Based on 1 answer
We had an incredible team at Episerver Supporting us with the go live, reviewing our integration, and pushing our integration partner to deliver a quality product
Nadia Lotter profile photo

Implementation

No score
No answers yet
No answers on this topic
Episerver Digital Commerce2.7
Based on 1 answer
Fully understand what is OOTB feature of the platform before proceeding to develop. Then implement a customization of key features once you can prove they are working as OOTB to make them more user friendly and productive for the business. Eg pre order and e gift card
Nadia Lotter profile photo

Alternatives Considered

We're married to Oracle ATG Web Commerce for the time being, and have been users for about six years now. We are slowly moving auxiliary features out of ATG and into custom in house solutions that give us purpose built, more responsive, and more appropriate functionality. Eventually, ATG will serve only core features like catalog management and order processing. All other activities will be handled externally as microservices that we control, rather than relying on the black box of ATG.
Sean Scott profile photo
Coming from a Software Engineering background, Episerver was the preferred system as it was an attractive platform from a developer's point of view. Today, I consult solely on Episerver solutions and still prefer the platform for multiple reasons (some already covered earlier in this questionnaire).
No photo available

Return on Investment

  • We were able to drive sales for one of our clients up by 50% over the course of a 6 month window by revamping their online web store with Oracle ATG.
  • Sharing data and communication improved greatly between legal/finance and marketing.
Joseph R. Sweeney profile photo
  • Our rocky implementation was very costly to our organization
  • The untestable nature of epiCommerce has cost us a lot in development time and fragile integrations
  • The difficult database schema has cost us a great deal of development time for maintenance and new feature development
Tim Hardy profile photo

Pricing Details

Oracle ATG

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Oracle ATG More Information

Episerver Digital Commerce

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

Episerver Digital Commerce More Information