What users are saying about

Oracle ATG

100 Ratings

Episerver Digital Commerce

Top Rated
37 Ratings

Oracle ATG

100 Ratings
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Score 6.8 out of 101

Episerver Digital Commerce

Top Rated
37 Ratings
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Score 8.3 out of 101

Add comparison

Likelihood to Recommend

Oracle ATG

I would say that Oracle ATG Web Commerce is most likely better suited for companies that have a wide selection of products online as well as a customer base that is robust enough to justify this software. We were managing several stores and so we needed this software to create an atmosphere of quick and efficient searching from customers as well as some sort of guidance for products that they would like based on their searches
Joseph R. Sweeney profile photo

Episerver Digital Commerce

I think it's very well suited to many scenarios, and it would be hard to beat it from an ease of use standpoint. I have not found an enterprise-level system that is easier for business users to use. It's great for web content management and catalog management via commerce as well as for personalization and the ability to serve up targeted content via user groups.
No photo available

Feature Rating Comparison

Online Storefront

Oracle ATG
6.8
Episerver Digital Commerce
6.2
Product catalog & listings
Oracle ATG
7.7
Episerver Digital Commerce
6.4
Product management
Oracle ATG
8.5
Episerver Digital Commerce
6.0
Bulk product upload
Oracle ATG
5.9
Episerver Digital Commerce
4.9
Branding
Oracle ATG
7.0
Episerver Digital Commerce
6.1
Mobile storefront
Oracle ATG
5.9
Episerver Digital Commerce
5.9
Product variations
Oracle ATG
7.7
Episerver Digital Commerce
6.4
Website integration
Oracle ATG
6.4
Episerver Digital Commerce
6.6
Visual customization
Oracle ATG
7.4
Episerver Digital Commerce
6.5
CMS
Oracle ATG
4.9
Episerver Digital Commerce
6.6

Online Shopping Cart

Oracle ATG
5.1
Episerver Digital Commerce
6.2
Abandoned cart recovery
Oracle ATG
4.4
Episerver Digital Commerce
5.6
Checkout user experience
Oracle ATG
5.8
Episerver Digital Commerce
6.8

Online Payment System

Oracle ATG
4.7
Episerver Digital Commerce
6.9
eCommerce security
Oracle ATG
4.7
Episerver Digital Commerce
6.9

eCommerce Marketing

Oracle ATG
5.5
Episerver Digital Commerce
6.5
Promotions & discounts
Oracle ATG
7.3
Episerver Digital Commerce
6.8
Personalized recommendations
Oracle ATG
4.3
Episerver Digital Commerce
6.4
SEO
Oracle ATG
4.8
Episerver Digital Commerce
6.3

eCommerce Business Management

Oracle ATG
5.3
Episerver Digital Commerce
6.0
Multi-site management
Oracle ATG
7.3
Episerver Digital Commerce
5.7
Order processing
Oracle ATG
6.0
Episerver Digital Commerce
6.6
Inventory management
Oracle ATG
4.0
Episerver Digital Commerce
6.2
Shipping
Oracle ATG
4.4
Episerver Digital Commerce
5.6
Custom functionality
Oracle ATG
4.9
Episerver Digital Commerce
5.7

Pros

  • Easily customizable dashboards that are versatile and fit the needs of different departments within a company.
  • Search tool is unparalleled and provides multiple parameters for narrowing down your query in a jiffy.
  • Customer service is always available and can be accessed through both email and phone around the clock.
Joseph R. Sweeney profile photo
  • Episerver has a robust discount engine. This engine, combined with "visitor groups" allow our marketing department to categorize customers and offer a variety of discounts to targeted customers at specific times.
  • Episerver has a full-featured, storefront experience that can handle everything you might want for an e-commerce website.
  • Episerver offers A/B testing that can be helpful for trying out new content ideas and tracking the results.
Tim Hardy profile photo

Cons

  • More administrative control would be helpful in regards to estimates and quoting as this was something we did regularly in legal but had to go outside the system.
Joseph R. Sweeney profile photo
  • Custom development with Episerver is painful. At some point, you will need to customize something Epi does or integrate with it in some way. This will be a painful experience. The codebase is poor. The entire EpiCommerce solution is untestable. It's not just difficult to create unit tests for, it's near impossible to create tests for any of your code that involves any of their code.
  • The database schema is obtuse. Dealing with epiCommerce database schema is very difficult and will be very costly the moment you need to integrate with it in some way. In addition, the epiCommerce database has very little referential integrity.
  • It takes a lot of work in order to get basic cms features working. Adding a page type, defining new content, adding a custom field - all of these things require code changes and server deployments. E.g. you have to create a new asp.net controller to handle a new content type. The admin interface will not present it otherwise.
  • The entire Epi system is designed for vendor lock-in. The old, obtuse codebase pretty much requires you to use a vendor to help with implementation. There is no concept of intuitive custom development and integration.
Tim Hardy profile photo

Likelihood to Renew

No score
No answers yet
No answers on this topic
Episerver Digital Commerce6.1
Based on 2 answers
We are locked in for a significant period of time.
Tim Hardy profile photo

Usability

No score
No answers yet
No answers on this topic
Episerver Digital Commerce4.5
Based on 1 answer
The CMS has clearly had time to evolve as a tool but the digital commerce aspect is outdated and needs to be reviewed as it is not intuitive to the admins using it.
Nadia Lotter profile photo

Support

No score
No answers yet
No answers on this topic
Episerver Digital Commerce8.2
Based on 1 answer
We had an incredible team at Episerver Supporting us with the go live, reviewing our integration, and pushing our integration partner to deliver a quality product
Nadia Lotter profile photo

Implementation

No score
No answers yet
No answers on this topic
Episerver Digital Commerce2.7
Based on 1 answer
Fully understand what is OOTB feature of the platform before proceeding to develop. Then implement a customization of key features once you can prove they are working as OOTB to make them more user friendly and productive for the business. Eg pre order and e gift card
Nadia Lotter profile photo

Alternatives Considered

We're married to Oracle ATG Web Commerce for the time being, and have been users for about six years now. We are slowly moving auxiliary features out of ATG and into custom in house solutions that give us purpose built, more responsive, and more appropriate functionality. Eventually, ATG will serve only core features like catalog management and order processing. All other activities will be handled externally as microservices that we control, rather than relying on the black box of ATG.
Sean Scott profile photo
Episerver did not have a headless CMS offering when we implemented. They may offer one now, but they are very late to the game in offering an API-based CMS experience. If you use an Angular or React front end, and you want to communicate with this incredibly expensive product you've purchased and are paying a hefty yearly fee for, you are going to have a difficult time. All of the CMS/commerce solutions I have used were easier to integrate and customize than Episerver has been. Prismic and Contentful are light-years ahead with their apis.
Tim Hardy profile photo

Return on Investment

  • We were able to drive sales for one of our clients up by 50% over the course of a 6 month window by revamping their online web store with Oracle ATG.
  • Sharing data and communication improved greatly between legal/finance and marketing.
Joseph R. Sweeney profile photo
  • Our rocky implementation was very costly to our organization
  • The untestable nature of epiCommerce has cost us a lot in development time and fragile integrations
  • The difficult database schema has cost us a great deal of development time for maintenance and new feature development
Tim Hardy profile photo

Pricing Details

Oracle ATG

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Oracle ATG More Information

Episerver Digital Commerce

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

Episerver Digital Commerce More Information