What users are saying about
6 Ratings
51 Ratings
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Score 7.6 out of 100
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

Chartio (discontinued)

Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation
Kyle Epps | TrustRadius Reviewer

Mode

Mode provides easy and quick reports, specially for specific requests, and the ability to create simple reports and schedules for sharing. It is less suitable as a single BI tool since it's reporting flexibility is limited.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Chartio (discontinued)
6.6
Mode
7.5
Pixel Perfect reports
Chartio (discontinued)
4.6
Mode
8.0
Customizable dashboards
Chartio (discontinued)
8.1
Mode
7.5
Report Formatting Templates
Chartio (discontinued)
7.1
Mode
7.0

Ad-hoc Reporting

Chartio (discontinued)
6.2
Mode
8.5
Drill-down analysis
Chartio (discontinued)
7.5
Mode
8.0
Formatting capabilities
Chartio (discontinued)
6.9
Mode
8.0
Integration with R or other statistical packages
Chartio (discontinued)
4.4
Mode
10.0
Report sharing and collaboration
Chartio (discontinued)
6.3
Mode
8.0

Report Output and Scheduling

Chartio (discontinued)
3.8
Mode
8.4
Publish to Web
Chartio (discontinued)
3.1
Mode
8.0
Publish to PDF
Chartio (discontinued)
6.9
Mode
7.5
Report Versioning
Chartio (discontinued)
2.0
Mode
8.5
Report Delivery Scheduling
Chartio (discontinued)
3.1
Mode
9.0
Delivery to Remote Servers
Chartio (discontinued)
Mode
9.0

Data Discovery and Visualization

Chartio (discontinued)
7.6
Mode
8.5
Pre-built visualization formats (heatmaps, scatter plots etc.)
Chartio (discontinued)
7.4
Mode
9.0
Location Analytics / Geographic Visualization
Chartio (discontinued)
7.4
Mode
8.0
Predictive Analytics
Chartio (discontinued)
8.0
Mode

Pros

Chartio (discontinued)

  • Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
  • Host of graphs and tools that permits all types of data visualizations.
  • Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.
Anonymous | TrustRadius Reviewer

Mode

  • Connect to databases
  • Python Notebooks
  • Flexible analysis modes
Alexandre Rezende | TrustRadius Reviewer

Cons

Chartio (discontinued)

  • There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
  • When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
  • Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.
Anonymous | TrustRadius Reviewer

Mode

  • Jinja use to expand SQL capabilities could have more features, for example use results of a query as input.
  • Better visualization charts.
  • Better Usability for report creation
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Chartio (discontinued)

Chartio (discontinued) 8.0
Based on 24 answers
Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.
Devin Knight | TrustRadius Reviewer

Mode

No score
No answers yet
No answers on this topic

Usability

Chartio (discontinued)

Chartio (discontinued) 7.6
Based on 6 answers
I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.
Anonymous | TrustRadius Reviewer

Mode

Mode 10.0
Based on 1 answer
For the advanced user already familiar with Python. It is just the same tool, already managed and connected to the data.
Alexandre Rezende | TrustRadius Reviewer

Support Rating

Chartio (discontinued)

No score
No answers yet
No answers on this topic

Mode

Mode 10.0
Based on 1 answer
I didn't have to use IT support, so I don't know. But the system is asking me to give a rating. The documentation is good.
Alexandre Rezende | TrustRadius Reviewer

Online Training

Chartio (discontinued)

Chartio (discontinued) 8.2
Based on 1 answer
I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)
Anonymous | TrustRadius Reviewer

Mode

No score
No answers yet
No answers on this topic

Alternatives Considered

Chartio (discontinued)

Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.
Anonymous | TrustRadius Reviewer

Mode

Reporting is much more flexible, although database visualization is a bit better there.
Anonymous | TrustRadius Reviewer

Scalability

Chartio (discontinued)

Chartio (discontinued) 6.8
Based on 2 answers
Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.
Asa Pogrelis | TrustRadius Reviewer

Mode

No score
No answers yet
No answers on this topic

Return on Investment

Chartio (discontinued)

No answers on this topic

Mode

  • Increased productivity at least 20% by reducing reporting time
  • Ad-hoc analysis made swiftly available increased 5% BI's SLA metric
  • Improved by 10% BI's productivity
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Chartio (discontinued)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Chartio (discontinued) Editions & Modules

Edition
Starter$401
Professional$601
OrganizationContact sales team
  1. per user/per month
Additional Pricing Details

Mode

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mode Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Chartio (discontinued)
8.0
Mode
9.0

Likelihood to Renew

Chartio (discontinued)
8.0
Mode

Usability

Chartio (discontinued)
7.6
Mode
10.0

Reliability and Availability

Chartio (discontinued)
8.6
Mode

Performance

Chartio (discontinued)
7.3
Mode

Support Rating

Chartio (discontinued)
Mode
10.0

Online Training

Chartio (discontinued)
8.2
Mode

Implementation Rating

Chartio (discontinued)
7.3
Mode

Scalability

Chartio (discontinued)
6.8
Mode

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