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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chartio (discontinued)

    Score7.5 out of 10
    N/AChartio is a visualization tool designed to enable anyone to explore, transform and visualize data on the fly through a drag-and-drop interface. Chartio was acquired by Atlassian in February 2021 so that it's capabilities could be integrated into the Atlassian product portfolio's capabilities. Chartio is no longer available to new customers, standalone. Existing customers must migrate to alternatives by March 2022, when the service will be retired.

    $40

    per user/per month

    Mode

    Score9 out of 10
    N/AMode, or Mode Analytics, from ThoughtSpot since the June 2023 acquisition, is a business intelligence platform that unifies company analytics by bringing data teams and business teams together, so analysts can provide rapid answers to strategic, ad hoc questions. And, business stakeholder can access relevant data to answer their own questions which can often detract more impactful work.N/A
    Pricing
    Chartio (discontinued)Mode
    Editions & Modules
    Starter
    $40
    per user/per month
    Professional
    $60
    per user/per month
    Organization
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    Chartio (discontinued)Mode
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Chartio (discontinued)Mode
    Considered Both Products
    Discontinued Products
    No answer on this topic
    ThoughtSpot
    Chose Mode
    Mode is the best for the advanced user with advanced use cases. Even creating a simple report will require an SQL query. No drag-and-drop interface for querying data. But it is best for the advanced user already familiar with Python or R and SQL. The other products are more …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    9 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    6 Answers
    Features
    Chartio (discontinued)Mode
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Chartio (discontinued) and Mode Analytics
    Feature
    Chartio (discontinued)
    6.0
    18 Ratings
    29% below category average
    Mode Analytics
    8.5
    9 Ratings
    4% above category average
    Pixel Perfect reports3.614 Ratings9.34 Ratings
    Customizable dashboards7.718 Ratings8.49 Ratings
    Report Formatting Templates6.714 Ratings7.86 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Chartio (discontinued) and Mode Analytics
    Feature
    Chartio (discontinued)
    5.7
    14 Ratings
    31% below category average
    Mode Analytics
    7.4
    9 Ratings
    8% below category average
    Drill-down analysis6.913 Ratings7.18 Ratings
    Formatting capabilities6.112 Ratings6.79 Ratings
    Integration with R or other statistical packages3.15 Ratings7.39 Ratings
    Report sharing and collaboration6.513 Ratings8.78 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Chartio (discontinued) and Mode Analytics
    Feature
    Chartio (discontinued)
    3.4
    17 Ratings
    83% below category average
    Mode Analytics
    7.9
    8 Ratings
    4% below category average
    Publish to Web2.79 Ratings8.15 Ratings
    Publish to PDF6.117 Ratings5.88 Ratings
    Report Versioning2.05 Ratings7.74 Ratings
    Report Delivery Scheduling2.712 Ratings9.68 Ratings
    Delivery to Remote Servers00 Ratings8.34 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Chartio (discontinued) and Mode Analytics
    Feature
    Chartio (discontinued)
    7.5
    15 Ratings
    3% below category average
    Mode Analytics
    6.5
    9 Ratings
    21% below category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)7.215 Ratings7.79 Ratings
    Location Analytics / Geographic Visualization7.212 Ratings5.56 Ratings
    Predictive Analytics8.03 Ratings6.46 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Chartio (discontinued) and Mode Analytics
    Feature
    Chartio (discontinued)
    -
    Ratings
    Mode Analytics
    9.5
    2 Ratings
    11% above category average
    Multi-User Support (named login)00 Ratings10.02 Ratings
    Role-Based Security Model00 Ratings9.02 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings9.02 Ratings
    Single Sign-On (SSO)00 Ratings9.82 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Chartio (discontinued) and Mode Analytics
    Feature
    Chartio (discontinued)
    -
    Ratings
    Mode Analytics
    9.0
    1 Ratings
    15% above category average
    REST API00 Ratings9.01 Ratings
    Best Alternatives
    Chartio (discontinued)Mode
    Small Businesses
    Looker Studio
    Score8.2 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    Jet Reports
    Score9.5 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    Kibana
    Score8.4 out of 10
    Jaspersoft Community Edition
    Score7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Chartio (discontinued)Mode
    Likelihood to Recommend
    8.0
    (30 ratings)
    8.1
    (9 ratings)
    Likelihood to Renew
    8.0
    (24 ratings)
    -
    (0 ratings)
    Usability
    7.6
    (6 ratings)
    8.1
    (4 ratings)
    Availability
    8.6
    (2 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    7.4
    (5 ratings)
    Online Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.3
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    5.0
    (30 ratings)
    -
    (0 ratings)
    Data Sources
    6.9
    (30 ratings)
    -
    (0 ratings)
    Product Scalability
    6.8
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Chartio (discontinued)Mode
    Likelihood to Recommend
    Discontinued Products
    Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation
    Read full review
    ThoughtSpot
    Mode is a clear category winner for how it easy it is to go from interactive analysis to professional quality reporting. You can easily do all your SQL and quite a bit of R/Python. If you want to quickly go from your database to simple charts, this is your pick. If you need to do heavier data modeling, scheduling jobs, or ML, you'll need something else, like Databricks. In my opinion, the quality of visualizations and some developer/analyst features make Databricks an unacceptable substitute.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
    • Host of graphs and tools that permits all types of data visualizations.
    • Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.
    Read full review
    ThoughtSpot
    • It allows me to undertake data visualization tasks by creating really insightful charts and dashboards
    • It allows for easy sharing and work collaboration on data analysis tasks
    • Mode has an easier to use SQL editor as well
    • I love how it organizes all our SQL data tables into easy-to-view data we can draw insights on
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
    • When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
    • Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.
    Read full review
    ThoughtSpot
    • Date ranges aren't always the most intuitive to set, strangely
    • Faster refresh rates would be ideal
    • Would love more dynamic mobile device integration (alerts, etc)
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.
    Incentivized
    Read full review
    ThoughtSpot
    No answers on this topic
    Usability
    Discontinued Products
    I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.
    Read full review
    ThoughtSpot
    For the advanced user already familiar with Python. It is just the same tool, already managed and connected to the data.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    No answers on this topic
    ThoughtSpot
    Mode has dedicated agents who are online in a chatroom, ready to take on any questions and provide helpful feedback.
    Incentivized
    Read full review
    Online Training
    Discontinued Products
    I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)
    Read full review
    ThoughtSpot
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.
    Incentivized
    Read full review
    ThoughtSpot
    We used both Qlik and Mode at our organization. The mode was used a quick analysis SQL tool while Qlik was our enterprise BI solution.
    Incentivized
    Read full review
    Scalability
    Discontinued Products
    Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.
    Read full review
    ThoughtSpot
    No answers on this topic
    Return on Investment
    Discontinued Products
    No answers on this topic
    ThoughtSpot
    • Extremely positive. It's a key feature in our application.
    • Were it not for the account management bit, Mode would be hands-down our recommendation for anyone looking for cloud BI.
    Incentivized
    Read full review
    ScreenShots

    Chartio (discontinued) Screenshots

    Screenshot of Sample Executive DashboardScreenshot of Sample Zendesk DashboardScreenshot of Chartio's SQL Mode Chart CreatorScreenshot of SQL EditorScreenshot of Query BuilderScreenshot of Data Pipeline