What users are saying about
51 Ratings
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Score 8.1 out of 100
17 Ratings
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Score 8.7 out of 100

Feature Set Ratings

  • Chartio (discontinued) ranks higher in 1 feature set: Data Discovery and Visualization
  • Mode ranks higher in 3 feature sets: BI Standard Reporting, Ad-hoc Reporting, Report Output and Scheduling

BI Standard Reporting

6.0

Chartio (discontinued)

60%
8.3

Mode

83%
Mode ranks higher in 3/3 features

Pixel Perfect reports

3.6
36%
14 Ratings
9.2
92%
4 Ratings

Customizable dashboards

7.7
77%
18 Ratings
8.1
81%
8 Ratings

Report Formatting Templates

6.7
67%
14 Ratings
7.6
76%
7 Ratings

Ad-hoc Reporting

5.7

Chartio (discontinued)

57%
8.4

Mode

84%
Mode ranks higher in 4/4 features

Drill-down analysis

6.9
69%
13 Ratings
7.8
78%
7 Ratings

Formatting capabilities

6.2
62%
12 Ratings
7.9
79%
8 Ratings

Integration with R or other statistical packages

3.1
31%
5 Ratings
8.6
86%
7 Ratings

Report sharing and collaboration

6.5
65%
13 Ratings
9.2
92%
7 Ratings

Report Output and Scheduling

3.4

Chartio (discontinued)

34%
8.0

Mode

80%
Mode ranks higher in 5/5 features

Publish to Web

2.7
27%
9 Ratings
8.1
81%
6 Ratings

Publish to PDF

6.2
62%
17 Ratings
7.2
72%
8 Ratings

Report Versioning

2.0
20%
5 Ratings
7.9
79%
5 Ratings

Report Delivery Scheduling

2.7
27%
12 Ratings
8.4
84%
8 Ratings

Delivery to Remote Servers

N/A
0 Ratings
8.4
84%
4 Ratings

Data Discovery and Visualization

7.5

Chartio (discontinued)

75%
6.5

Mode

65%
Chartio (discontinued) ranks higher in 2/3 features

Pre-built visualization formats (heatmaps, scatter plots etc.)

7.2
72%
15 Ratings
7.8
78%
7 Ratings

Location Analytics / Geographic Visualization

7.2
72%
12 Ratings
5.6
56%
6 Ratings

Predictive Analytics

8.0
80%
3 Ratings
6.3
63%
4 Ratings

Access Control and Security

Chartio (discontinued)

Feature Set Not Supported
N/A
9.3

Mode

93%
Mode ranks higher in 4/4 features

Multi-User Support (named login)

N/A
0 Ratings
10.0
100%
1 Rating

Role-Based Security Model

N/A
0 Ratings
9.0
90%
1 Rating

Multiple Access Permission Levels (Create, Read, Delete)

N/A
0 Ratings
9.0
90%
1 Rating

Single Sign-On (SSO)

N/A
0 Ratings
9.0
90%
1 Rating

Application Program Interfaces (APIs) / Embedding

Chartio (discontinued)

Feature Set Not Supported
N/A
9.0

Mode

90%
Mode ranks higher in 1/1 features

REST API

N/A
0 Ratings
9.0
90%
1 Rating

Attribute Ratings

  • Mode is rated higher in 2 areas: Likelihood to Recommend, Usability

Likelihood to Recommend

8.0

Chartio (discontinued)

80%
30 Ratings
9.0

Mode

90%
8 Ratings

Likelihood to Renew

8.0

Chartio (discontinued)

80%
24 Ratings

Mode

N/A
0 Ratings

Usability

7.6

Chartio (discontinued)

76%
6 Ratings
9.3

Mode

93%
2 Ratings

Availability

8.6

Chartio (discontinued)

86%
4 Ratings

Mode

N/A
0 Ratings

Performance

7.3

Chartio (discontinued)

73%
2 Ratings

Mode

N/A
0 Ratings

Support Rating

Chartio (discontinued)

N/A
0 Ratings
8.3

Mode

83%
3 Ratings

Online Training

8.2

Chartio (discontinued)

82%
1 Rating

Mode

N/A
0 Ratings

Implementation Rating

7.3

Chartio (discontinued)

73%
2 Ratings

Mode

N/A
0 Ratings

Product Scalability

6.8

Chartio (discontinued)

68%
2 Ratings

Mode

N/A
0 Ratings

Likelihood to Recommend

Chartio (discontinued)

Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation
Kyle Epps | TrustRadius Reviewer

Mode

After launching a new contact pathway in a help experience, Mode Analytics can help provide insight into the sentiments from users as well as the engagement with any written content. Numeric outputs are easier to manage, whereas more nuanced/emotional feedback is sometimes hard to quantify (though not impossible if you get creative).
Jacob Rossi | TrustRadius Reviewer

Pros

Chartio (discontinued)

  • Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
  • Host of graphs and tools that permits all types of data visualizations.
  • Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.
Anonymous | TrustRadius Reviewer

Mode

  • It allows me to undertake data visualization tasks by creating really insightful charts and dashboards
  • It allows for easy sharing and work collaboration on data analysis tasks
  • Mode has an easier to use SQL editor as well
  • I love how it organizes all our SQL data tables into easy-to-view data we can draw insights on
Kofi Obo Wood | TrustRadius Reviewer

Cons

Chartio (discontinued)

  • There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
  • When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
  • Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.
Anonymous | TrustRadius Reviewer

Mode

  • Jinja use to expand SQL capabilities could have more features, for example use results of a query as input.
  • Better visualization charts.
  • Better Usability for report creation
Anonymous | TrustRadius Reviewer

Pricing Details

Chartio (discontinued)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$0

Chartio (discontinued) Editions & Modules

Edition
Starter$401
Professional$601
OrganizationContact sales team
  1. per user/per month
  2. none
Additional Pricing Details

Mode

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Mode Editions & Modules

Additional Pricing Details

Likelihood to Renew

Chartio (discontinued)

Chartio (discontinued) 8.0
Based on 24 answers
Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.
Devin Knight | TrustRadius Reviewer

Mode

No score
No answers yet
No answers on this topic

Usability

Chartio (discontinued)

Chartio (discontinued) 7.6
Based on 6 answers
I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.
Anonymous | TrustRadius Reviewer

Mode

Mode 9.3
Based on 2 answers
For the advanced user already familiar with Python. It is just the same tool, already managed and connected to the data.
Alexandre Rezende | TrustRadius Reviewer

Support Rating

Chartio (discontinued)

No score
No answers yet
No answers on this topic

Mode

Mode 8.3
Based on 3 answers
Mode has dedicated agents who are online in a chatroom, ready to take on any questions and provide helpful feedback.
Rita Lo | TrustRadius Reviewer

Online Training

Chartio (discontinued)

Chartio (discontinued) 8.2
Based on 1 answer
I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)
Anonymous | TrustRadius Reviewer

Mode

No score
No answers yet
No answers on this topic

Alternatives Considered

Chartio (discontinued)

Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.
Anonymous | TrustRadius Reviewer

Mode

We used both Qlik and Mode at our organization. The mode was used a quick analysis SQL tool while Qlik was our enterprise BI solution.
Anonymous | TrustRadius Reviewer

Scalability

Chartio (discontinued)

Chartio (discontinued) 6.8
Based on 2 answers
Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.
Asa Pogrelis | TrustRadius Reviewer

Mode

No score
No answers yet
No answers on this topic

Return on Investment

Chartio (discontinued)

No answers on this topic

Mode

  • Extremely positive. It's a key feature in our application.
  • Were it not for the account management bit, Mode would be hands-down our recommendation for anyone looking for cloud BI.
Anonymous | TrustRadius Reviewer

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