Likelihood to Recommend
Auvik is well suited for managed service customers and small-scale SMB customers who do not have enough technical resource to manage and monitor their network. Also for customer who has distributed networks spreaded across worldwide or nation wide, Auvik is well suited since it does not need any on-premise setup at each site except for a collector. For customer who has already adopted and used cloud network and hosting services, Auvik is better as Auvik is also fully cloud based offering
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So if a company is big with highly complex networks, lots of VLANs, lots of subnets, and dynamic people moving from one location to another location, that's good because you can guarantee that in building A the user experience will be exactly the same as in building B. On the other hand, if you are fairly small and localized and quite static, you probably don't need to go through the complexity of learning that big product.
Read full review Pros Auvik is the big pic tool of choice for network diagramming, helps layout of our network infrastructure, and we'll know immediately the status of the devices that are successfully communicating, and those that may have, for example, credentials issues. Auvik's "Traffic Insights" are key accelerators for intuitively isolating and resolving traffic-related issues quickly and easily, and the historical information makes it simpler to deduce what aspects may need replacement, capacity improvement, or possibly even re-architecture. Auvik integration tools are excellent solution enhancers - that are of particular interest to our company, as we make use of MS Teams and Connectwise products; we would like to see some features to integrate to ServiceNow as well. Read full review Up until recently, I have been able to use DNA to upgrade the IOS on our 3850 switches. Dashboard shows significant issues and problem areas at a glance. Assist in troubleshooting of wireless clients (still have to get more experience at this) Wireless coverage maps Read full review Cons The map is not easy to quickly zoom in and out of or pan around. Usually requires a lot of filter toggling. Keyboard shortcuts for this would be nice. Better global settings that can be pushed to multiple client organizations Security groups/RBAC for user permissions across multiple clients Ability to change the URL Read full review The configuration template (Cisco Prime User created templates were much easier) The Location based scheme (not all industries can go based on location for buildout) An easier home dashboard to add a new device, instead of having to search through the menus Read full review Likelihood to Renew
Because it's an amazing product.
Read full review Usability
The program can be a bit unwieldy at times, however the majority of information is displayed in a readable and friendly way. The maps and popup information box from the bottom can be harder to use on a smaller screen but on a 1080p+ display tends to work fine.
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Cisco DNA Center is going to help us in security, simplicity and ease of administration. Cisco DNA Center is complete management and control platform that simplifies and streamlines network operations. Cisco DNA Center offers a single dashboard for every core function in your network. With this platform, IT can become more nimble and respond to changes and challenges faster and more intelligently.
Read full review Reliability and Availability
We have never had a major outage or impact that was noticeable.
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Pages can be slow to load on larger sites but tends to be fine for most clients.
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Fast response and knowledgeable. If the technician does not know, they will look for the information and get back to you.
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El soporte de CISCO DNA Center es muy bueno, responden a mis dudas pero no he tenido oportunidad de reportar un incidente o determinar un tiempo de respuesta critico. The support of CISCO DNA Center is very good, they answer my questions, but I have not had the opportunity to report an incident or determine a critical response time.
Read full review Alternatives Considered
Auvik can stand up against any of the big network management and monitoring solutions on the market. I've implemented and used SolarWinds at many organizations for over 15 years. The paradigm that SolarWinds,
, Prime, etc., work under is completely different than Auvik. It's apparent that Auvik was aiming to solve a different problem and built that solution from the ground up. For any organization responsible for multiple other organizations' infrastructure, Auvik is invaluable in comparison to the other products listed.
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Cisco is still the top of its class in switching/routing even with an increase in competition over the years. Support is great but more documentation is needed so we can find information for ourselves and not always open a TAC case.
Read full review Scalability
Auvik has worked on sites with 15+ offices connected with VPN's and we have not encountered any issues with the monitoring. On larger sites the map can be a bit cumbersome to read however it can be cleaned up easily with device filters.
Read full review Return on Investment the ROI for Auvik comes from the time it saves in updating documentation and onboarding, new clients. We no longer have to spend a day investigating a network and documenting it, this is life and up to date so you always have true information for reporting and troubleshooting. Read full review ROI is difficult to answer as we are providing this to customers. We have certainly had more opportunities staying on top of this emerging technology. Our business objective to be a value-add partner has had a strain, as Cisco Sales has often times cut us at the knees as we try to push the product to customers. DNA Center has been a great "toy" to play with, but until Cisco let's the partners do the work, we are severely hindered. Read full review ScreenShots