Avatier Identity Anywhere vs. Microsoft Entra External ID

Ease of use and a very customer focused catalog process. Would like service now functionality implemented with the tool so teams can user 1 work tool to work from. The access governance process is very well designed and extremely useful for our organization to be able to identify users that have the inappropriate access levels for their current roles

It is not easy to calculate the actual ROI due to the difficult quantification of all factors, but it certainly contributed a lot in protecting, monitoring and controlling access to our system. It also made it much easier to detect vulnerable external users with simple and "easy to hack" passwords they use on multiple apps.

• It allows users to reset their passwords on their own.
• It allows our users to request access to VPN and shared drive on their own.
• It allows us to terminate accounts quickly and easily.

• Single sign-on simplifies access to your apps from anywhere
• Strong authentication for your customers using their preferred identity provider.
• Integrating with social accounts such as Facebook or Google+

Incentivized

• The only issue I have come across is that if a user begins to reset their password, but doesn't remember all of their security questions, sometimes the tool triggers a reset even if they didn't successfully reset themselves. This becomes a problem in an environment that has password complexity requirements, such as not being able to change your password again within a 24 hour period.

Incentivized

• Troubleshooting diagnostic logs effectively requires VS Code
• Group and role management requires additional effort
• The programming model (XML) could use some developer experience love

Incentivized

At the time that we implemented the solution Avatier appeared to be the best solution and has continued to meet our needs in this space

Incentivized

Each one of these alternatives has pros and cons. PingOne from Ping Identity states they "help deliver the secure and seamless customer experience to win battles for customer acquisition, retention, revenue, loyalty, and trust." While that may be the case, they did not fit our needs. We have a complex system and it did not seem to fit into our business.

Incentivized

• The main positive is the number of calls into our help desk or LAN team have gone down to a few calls a week; instead of the masses going to them on a daily basis.

• Having monthly active users billing was cost-effective.
• Helped with the IT support that was already managing the Azure platform of the company; this helped to manage the costs better and optimize them.

Incentivized