Avaya Experience Platform vs. Enreach Contact
Avaya Experience Platform vs. Enreach Contact
Product | Rating | Most Used By | Product Summary | Starting Price |
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Avaya Experience Platform | N/A | The Avaya Experience Platform aims to turn moments with customers into momentum for businesses by making it easier to deliver memorable experiences across all channels and devices, at all times, giving employees tools to respond faster, with greater insight, while engaging and satisfying the needs of customers. The solution boasts an innovation without disruption approach to reduce the amount of investment required to add best-in-class technologies into the customer experience workflows to drive… | $48 per month | |
Enreach Contact | N/A | Enreach is a unified communications provider supplying over 2 million users with technology, with solutions that include business phone systems, broadband, mobiles, lines and calls and IT other solutions. Enreach Contact is a contact center solution offering a cloud based phone system. | N/A |
Avaya Experience Platform | Enreach Contact | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
Additional Details | Digital - $48.00 (Per User/Per Month) Voice - $83.00 (Per User/Per Month) All Media - $125.00 (Per User/Per Month) | — | ||||||||||||||
More Pricing Information |
Avaya Experience Platform | Enreach Contact | |
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Top Pros | No answers on this topic | |
Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Avaya Experience Platform | Enreach Contact | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Avaya Experience Platform | Enreach Contact | |
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Likelihood to Recommend | 8.7 (52 ratings) | - (0 ratings) |
Likelihood to Renew | 7.3 (12 ratings) | - (0 ratings) |
Usability | 8.2 (5 ratings) | - (0 ratings) |
Availability | 7.0 (1 ratings) | - (0 ratings) |
Performance | 10.0 (1 ratings) | - (0 ratings) |
Support Rating | 9.1 (4 ratings) | - (0 ratings) |
Implementation Rating | 8.2 (2 ratings) | - (0 ratings) |
Avaya Experience Platform | Enreach Contact | |
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Likelihood to Recommend | Avaya | Enreach UK Ltd No answers on this topic |
Pros | Avaya | Enreach UK Ltd No answers on this topic |
Cons | Avaya | Enreach UK Ltd No answers on this topic |
Likelihood to Renew | Avaya | Enreach UK Ltd No answers on this topic |
Usability | Avaya | Enreach UK Ltd No answers on this topic |
Support Rating | Avaya | Enreach UK Ltd No answers on this topic |
Implementation Rating | Avaya | Enreach UK Ltd No answers on this topic |
Alternatives Considered | Avaya | Enreach UK Ltd No answers on this topic |
Return on Investment | Avaya | Enreach UK Ltd No answers on this topic |
ScreenShots |