What users are saying about
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26 Ratings
15 Ratings
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Score 6 out of 100

Socio

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26 Ratings
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Score 9 out of 100

Likelihood to Recommend

Aventri (formerly etouches)

eTouches seems to be well positioned to serve those needing event registration for small groups up to large conventions. Events with multiple sessions are very well organized and allows the planners to monitor registration and attendance with ease. One issue we have run into is the ability to give a discount to a specific registrant who signs up a group of individuals. We continue to work for a solution to this.
Bill Reger | TrustRadius Reviewer

Socio

Socio is well suited to bring large groups of people together virtually. They have also created fund and engaging social "walls" where users and can interact and share with one another. As a non-profit fundraiser it would be nice to find a way to integrate a donation button or similar features.
Zachary Feuerherd | TrustRadius Reviewer

Pros

Aventri (formerly etouches)

  • User-friendly.
  • Mobile app syncs right from database, so no double work.
Patrick Reilly, CMP | TrustRadius Reviewer

Socio

  • Socio was straightforward to use, both in terms of setup and in user experience
  • We were able to upload 100 sessions in one click
  • Our attendees loved the ease of using the mobile and desktop apps interchangeably
  • The documentation and support staff made the experience seamless
Nick Hostert | TrustRadius Reviewer

Cons

Aventri (formerly etouches)

  • The transition to the new platform has taken some time to get everything functional, but they are working on it and update us regularly.
  • Reporting has vastly improved!
  • eSeating uses Flash which doesn't work on iPads... this can be a problem.
Fran Rickenbach | TrustRadius Reviewer

Socio

  • The standard template to build out the community is pretty rigid. We had to adjust some of our styling and graphics to account for what Socio's template allowed.
  • Inability for event admins to make account changes for users. Several times we had users change jobs, therefore, changing their emails. Each time, we had to go through Socio support to get them access to their account.
  • Documentation and knowledgebase could be more substantive.
Megan Cairns | TrustRadius Reviewer

Support Rating

Aventri (formerly etouches)

Aventri (formerly etouches) 8.0
Based on 2 answers
I had a few issues while onsite (over the weekend). The support information given to me was incorrect and I had a hard time tracking down how to get assistance while onsite (on a weekend). When you are onsite, issues are usually heightened and need an immediate response, and I didn't get that.
Patrick Reilly, CMP | TrustRadius Reviewer

Socio

No score
No answers yet
No answers on this topic

Alternatives Considered

Aventri (formerly etouches)

Ffrankly we did not evaluate any other software before getting e-touches and I was not involved in that process, it was before my time. But there are alternatives available. They have improved their interface lately and that is a big positive change. But I recommend evaluating multiple options and selecting what best fits your needs.
Anonymous | TrustRadius Reviewer

Socio

We researched other products but Socio was the first company we chose to try and we have been with them since the start and haven't needed to or wanted to look elsewhere. Socio has been great for our company and they provide exactly what we need.
Janelle Hruby | TrustRadius Reviewer

Return on Investment

Aventri (formerly etouches)

  • Much more thorough reporting than previous provider.
  • The ability for long term goal creation based on the objectives evaluated post conference.
Bill Reger | TrustRadius Reviewer

Socio

  • We were able to sell "After Passes" to people who did not attend the conference synchronously.
  • We were able to really promote sponsors and vendors in a way that we have not before.
  • We were able to use the conference app game to really promote engagement and fun!
Carrie Jeruzal | TrustRadius Reviewer

Screenshots

Pricing Details

Aventri (formerly etouches)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Socio

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

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