What users are saying about

AvidXchange vs TermSync

AvidXchange
31 Ratings
TermSync
2 Ratings

AvidXchange

31 Ratings
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Score 8.6 out of 100

Based on 31 reviews and ratings

TermSync

2 Ratings
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Score 10 out of 100

Based on 2 reviews and ratings

Attribute Ratings

  • TermSync is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

AvidXchange

90%
18 Ratings
10.0

TermSync

100%
2 Ratings

Likelihood to Renew

8.2

AvidXchange

82%
5 Ratings

TermSync

N/A
0 Ratings

Usability

8.2

AvidXchange

82%
1 Rating

TermSync

N/A
0 Ratings

Availability

9.0

AvidXchange

90%
2 Ratings

TermSync

N/A
0 Ratings

Performance

8.0

AvidXchange

80%
2 Ratings

TermSync

N/A
0 Ratings

Support Rating

8.2

AvidXchange

82%
4 Ratings

TermSync

N/A
0 Ratings

Implementation Rating

7.3

AvidXchange

73%
2 Ratings

TermSync

N/A
0 Ratings

Likelihood to Recommend

AvidXchange

AvidXchange is well suited for companies with multiple locations where approvals may be hard to get directly. A user can log on when they have time basically from anywhere to review, code and approve invoices. This would allow for processing of invoices centrally more efficiently then with appear invoices being moved from one place to another to be processed

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Brian Murphy | TrustRadius Reviewer
Brian Murphy
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TermSync

If you are one person or managing 10, TermSync allows you to track what you and your team is working on. When to follow up with customers so that no one is missed. It allows you to see if each teammate is pulling their weight and getting done what needs to be done or if more help is needed. The Executive Metrics reports give you all the information for month end reporting and also shows you the weaknesses so you can motivate your team to excel in those areas.

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Anonymous | TrustRadius Reviewer
Verified User
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Pros

AvidXchange

  • Our contractors and vendors can submit invoices electronically through AvidBill, removing the tedious task of sorting and coding mail. This feature saves on time and administrative duties.
  • Communication is key, and being able to log a comment or question in AvidInvoice allows for clarification and expedited approval process.
  • Having multiple properties, having the Property Code and % Allocation features allow us to ensure the correct entity is charged it's portion of expenses. For example, we may have a service that is coded to all 32 properties. With AvidInvoice we are able to allocate each entity's pro rata share of the invoice.

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Christina Honthy-Little | TrustRadius Reviewer
Christina Honthy-Little
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TermSync

  • The dashboard makes it easy to organize my daily work and to track customer contacts.
  • TermSync makes it easy for our customers to communicate with us at a time the best works with their schedule.
  • I love the credit reference reports. This saves us all the time of printing, completing and faxing credit reference reports.

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Staci Cima CCE | TrustRadius Reviewer
Staci Cima CCE
View all 2 answers on this topic

Cons

AvidXchange

  • AvidPay needs some improvement to minimize the amount of time it takes to issue payment for invoices
  • The search features within AvidXchange on the advanced search screen sometimes do not function correctly (sorting by ascending / descending order doesn't work all of the time).
  • The log enhancement follow-up procedure could use some work.

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Suzanne Crockett | TrustRadius Reviewer
Suzanne Crockett
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TermSync

  • Reporting. It is hard for TermSync to create a report for every business type out there so you may need to have some things customized, but they are always willing to assist.
  • The requirements needed to accept payments online requires some information that larger companies may not want to give out.

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Anonymous | TrustRadius Reviewer
Verified User
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Pricing Details

AvidXchange

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

$5,000 per license

AvidXchange Editions & Modules

Edition
AvidXchange$5,0001
  1. per license
Additional Pricing Details
—

TermSync

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

—

TermSync Editions & Modules

—
Additional Pricing Details
—

Likelihood to Renew

AvidXchange

AvidXchange 8.2
Based on 5 answers
At the moment we have a contract for another year, we are hoping there is improvement with the company to decide if we stay with them or change.

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Anonymous | TrustRadius Reviewer
Verified User
View all 5 answers on this topic

TermSync

No score
No answers yet
No answers on this topic

Usability

AvidXchange

AvidXchange 8.2
Based on 1 answer
Except the one difficult/cumbersome point I made, it is a strong, solid, easy-to-use system.

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Richard Maritt, CMCA, AMS | TrustRadius Reviewer
Richard Maritt, CMCA, AMS
View all 1 answers on this topic

TermSync

No score
No answers yet
No answers on this topic

Support Rating

AvidXchange

AvidXchange 8.2
Based on 4 answers
Except for occasional escalations needed to Level 2 support, they are efficient and quick with nearly all requests.

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Richard Maritt, CMCA, AMS | TrustRadius Reviewer
Richard Maritt, CMCA, AMS
View all 4 answers on this topic

TermSync

No score
No answers yet
No answers on this topic

Alternatives Considered

AvidXchange

We are presently evaluating a move to Concur Invoice, not because of any real lack of functionality from AvidXchange, but simply because we have other business functions already on Concur Invoice. From what we have seen so far, the functionality is similar, though I believe Concur Invoice is more expensive.

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Anonymous | TrustRadius Reviewer
Verified User
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TermSync

When researching for this type of product, I did reach out to other vendors. I worked closely with Billtrust in the past and they were lacking in this area when I was ready to make my move. It is my understanding that they have something very robust in the works but I can't say where that will fall on the cost spectrum. By comparison, other companies, like Get Paid had priced themselves right out of our market. TermSync gave us the tools we needed at a price we could afford in the least amount of time and very little assistance from our IT Group, which was a big relief.

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Anonymous | TrustRadius Reviewer
Verified User
View all 2 answers on this topic

Return on Investment

AvidXchange

  • AvidXchange allows our office to be more productive on invoice approvals.
  • Overall, AvidXchange is saving us money. We do not have to courier invoices back and forth once signatures have been provided.
  • You can approve invoices from anywhere as long as you have internet access.

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Lori Babaz | TrustRadius Reviewer
Lori Babaz
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TermSync

  • Our over 60 day list has been reduced by more than 100 accounts.
  • Our DSO is consistently trending lower.
  • All of the customer notes are stored in one place saving time for everyone.

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Staci Cima CCE | TrustRadius Reviewer
Staci Cima CCE
View all 2 answers on this topic

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