Likelihood to Recommend
Awardco has something for everyone. I have employees in a variety of age groups and some want to travel, some want a tangible item, and others feel like they don't really need/want anything so they choose a gift card so they can use it how and when they choose. Awardco allows that flexibility. Also, if the individual isn't ready to make a selection right away, they can save their points to use at a later time. If an individual would like to select an item larger than their award amount, they are not able to add dollars to their personal account, which may cause some frustration to an individual.
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One of the most significant benefits of using Sogolytics is its robust reporting capabilities. The platform allows us to generate comprehensive reports with clear visualizations, making communicating our results to funders easy. This has greatly enhanced our transparency and accountability, demonstrating the effectiveness and impact of our programs.As a nonprofit organization, we are incredibly grateful for Sogolytics' support to organizations like ours. The platform's accessibility and user-friendly interface have made it an indispensable tool in our efforts to provide quality programs to schools and students in need.
Read full review Pros Every employee has an account. There are multiple ways to use your points. All points are stored in one place & easy to find. Read full review Easy to use - easy to create surveys, send to participants and review the results The library of ready to use templates is so helpful! The large variety of question types helps to keep the survey interesting for the participant. The "smart" question logic is amazing. I love having a follow up question appear depending on how the participant answers a previous question. Read full review Cons I would like the system to be able to send email notifications to more than the employee and the HR Manager. It would be great if we could include the manager and the GM as well. Now I just forward the message to the others. Read full review Providing users the ability to follow along a specific question example (eg. placeholder text in questions that users can see what the answer might look like) Better media management and implementation (eg. placing images/videos/gifs/etc. as standalone assets in the survey) Making the images added into a survey responsive to the screen they are being viewed on (eg. any images added to a survey do not adjust to the size of the screen, consequently showing up very small on mobile/tablet view) Exporting the survey to Word looks horrible - we'd love if the survey could be exported the way it looks when live into a similar-looking Word document or template Read full review Likelihood to Renew
Will definitely use the software again as soon as we need another survey to be conducted.
Read full review Usability
Everything on the platform is laid out logically and in a manner that even our less technical administrators can go onto the system and create/manage any surveys or feedback questionnaires. The options for distribution of these surveys are also simple and straight forward with all available choices showing. Our users don't need to know the ins and outs of the system to be able to use it.
Read full review Support Rating
I am giving a "middle of the road" rating of 5 because I don't have experience with Awardco support. I have never had to reach out to the support team for anything, so I don't have any substantial feedback in this particular area. The program is so easy to use, so I've never needed to contact the support team.
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I had an issue whereby I used a free trial that ended, locking me out of my account. I contacted their customer service to help with this issue, which they resolved in under half an hour. I was extremely impressed with their speed and quality of service, which led me to filling out this review!
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I have only used a few other award programs and selections have been extremely limited. There is nothing worse than receiving a catalog with 10-15 items to choose from and you don't really want any of the items. It is even worse when the company spends two to three times the cost on a gift that can be purchased elsewhere for much, much less. The employee has an idea how much something costs and as a result feels like the company didn't appreciate them by giving an inexpensive gift. Awardco gifts are dollar for dollar.
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I evaluated several different products, including
. SoGoSurvey appeared to have the most features at the best value. Unfortunately, the "free" service didn't satisfy our needs and we had to upgrade during the first survey. I found
and SoGoSurvey to be very comparable.
Read full review Return on Investment We are a company that thrives on competition & rewards. Awardco has helped us simplify that rewards process, and it's much easier for us as we create competition prizes. Our employees are much more engaged in the competitions because they know they will win points that can be used on just about anything. Since we've started using Awardco we have hit record numbers in sales in a month. Read full review Cost. The software is very reasonably priced when judged against its functionality. The cost and risk of deploying paper surveys, coupled with the additional time it would take to input the data before analysis, means we have a lot less to worry about, have saved time and money. Data and reputation. Security of data is important to us. Using this software has enhanced our credibility with clients. We're serious about data security and this software shows that we are. Ethics and reputation. We are also serious about achieving the highest ethical standards in research, and nothing in this software impedes our ability to meet these standards. Speed. The online training, all of which has been 1-2-1, helped me get to grips with the software and deploy it quickly. The quality of training is very high indeed. Read full review ScreenShots