What users are saying about
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Top Rated
37 Ratings
15 Ratings
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Score 8.9 out of 100

Firebase

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Top Rated
37 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Azure App Service

Azure App Service is great if you're starting a new web project and need an infrastructure that is fast, stable, secure, and scalable. The service has a very high up-time, and it supports a variety of languages and technologies (though it really shines with the .NET stack - C#, ASP.NET, Entity Framework, etc.). If you're thinking about porting an existing app over, it may wind up being expensive as far as resources go if the software isn't properly optimized to utilize cloud resources efficiently, so that's something to keep in mind.
Drew Harrison | TrustRadius Reviewer

Firebase

If you are having an application which requires authentications of users and want to have a central space where you can store all your user data, Firebase is a lifesaver. You can deploy your application once and then control all the operations from the console itself.In case your applications do not require any authentications and simply available to all the users who download/install it, Firebase might be of less use in that case.
Anonymous | TrustRadius Reviewer

Pros

Azure App Service

  • Single source for ALL of our apps.
  • Revision control is easy with the info we embed into the apps.
Richard Peterson | TrustRadius Reviewer

Firebase

  • Analytics wise, retention is extremely important to our app, therefore we take advantage of the cohort analysis to see the impact of our middle funnel (retargeting, push, email) efforts affect the percent of users that come back into the app. Firebase allows us to easily segment these this data and look at a running average based on certain dates.
  • When it comes to any mobile app, a deep linking strategy is essential to any apps success. With Firebase's Dynamic Links, we are able to share dynamic links (recognize user device) that are able to redirect to in-app content. These deep links allow users to share other deep-linked content with friends, that also have link preview assets.
  • Firebase allows users to effectively track events, funnels, and MAUs. With this simple event tracking feature, users can put organize these events into funnels of their main user flows (e.g., checkout flows, onboarding flows, etc.), and subsequently be able to understand where the drop-off is in the funnel and then prioritize areas of the funnel to fix. Also, MAU is important to be able to tell if you are bringing in new users and what's the active volume for each platform (Android, iOS).
Sam Lepak | TrustRadius Reviewer

Cons

Azure App Service

  • Abstraction of computing resources like Heroku does with dynos.
  • Azure Portal overall is pretty bloated and that affects managing Azure App Service applications.
Anonymous | TrustRadius Reviewer

Firebase

  • Attribution and specifically multi-touch attribution could be more robust such as Branch or Appsflyer but understand this isn't Firebases bread and butter.
  • More parameters. Firebase allows you to track tons of events (believe it's up to 50 or so) but the parameters of the events it only allows you to track 5 which is so messily and unbelievable. So you're able to get good high-level data but if you want to get granular with the events and actions are taken on your app to get real data insight you either have to go with a paid data analytics platform or bring on someone that's an expert in SQL to go through Big Query.
  • City-specific data instead of just country-specific data would have been a huge plus as well.
Evan Laird | TrustRadius Reviewer

Usability

Azure App Service

No score
No answers yet
No answers on this topic

Firebase

Firebase 9.5
Based on 2 answers
It is simple to use overall, the console's main menu is divided into Develop, Quality, Analytics and Grow - which have further subdivisions by their set of features and tools. Develop and Quality are relevant for product and tech. Analytics is relevant for product, analytics and Grow is relevant for marketing. This makes the overall use very easy.
Anonymous | TrustRadius Reviewer

Support Rating

Azure App Service

Azure App Service 9.5
Based on 4 answers
Overall support is great when I joined Azure, first we had number of problems & they have good support on public forms & Azure forms.
sandeep singh | TrustRadius Reviewer

Firebase

Firebase 7.2
Based on 8 answers
Our analytics folks handled the majority of the communication when it came to customer service, but as far as I was aware, the support we got was pretty good. When we had an issue, we were able to reach out and get support in a timely fashion. Firebase was easy to reach and reasonably available to assist when needed.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Azure App Service

After exhaustive testing, we settled on Azure App Service because we felt they offered the best solutions in the price range we willing to pay for. It also was a natural extension of our website hosting package on Azure, and it is nice to be organized in one place.
Richard Peterson | TrustRadius Reviewer

Firebase

Before using Firebase, we exclusively used self hosted database services. Using Firebase has allowed us to reduce reliance on single points of failure and systems that are difficult to scale. Additionally, Firebase is much easier to set up and use than any sort of self hosted database. This simplicity has allowed us to try features that we might not have based on the amount of work they required in the past.
Anonymous | TrustRadius Reviewer

Return on Investment

Azure App Service

  • Azure App Service has allowed us to quickly deploy high-budget projects very quickly, netting us a healthy profit vs the cost to develop. (We make, on average, about 10x what it costs to get up and running per project thanks to how easy it is to implement a skeleton framework.)
  • Costs are low to run the services thanks to the scaling functionality that comes with Azure App Service. We can utilize less resources during slow times and save hundreds of dollars per month vs costs of traditional servers.
Drew Harrison | TrustRadius Reviewer

Firebase

  • Makes building real-time interfaces easy to do at scale with no backend involvement.
  • Very low pricing for small companies and green-fields projects.
  • Lack of support for more complicated queries needs to be managed by users and often forces strange architecture choices for data to enable it to be easily accessed.
Anonymous | TrustRadius Reviewer

Pricing Details

Azure App Service

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Firebase

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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