Azure Bot Service (Microsoft Bot Framework) vs. BMC Helix Virtual Agent
Azure Bot Service (Microsoft Bot Framework) vs. BMC Helix Virtual Agent
Product | Rating | Most Used By | Product Summary | Starting Price |
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Azure Bot Service (Microsoft Bot Framework) | N/A | Microsoft offers the Azure Bot Service (replacing the former Microsoft Bot Framework), a managed bot building platform, which provides an integrated environment that is purpose-built for bot development, enabling you to build, connect, test, deploy, and manage intelligent bots, all from one place. | N/A | |
BMC Helix Virtual Agent | N/A | BMC Helix Virtual Agent (formerly Helix Chatbot) is designed to offer intelligent, omni-channel experiences to drive employee engagement and productivity via BMC Helix Digital Workplace and BMC Helix Business Workflows. These applications address changing expectations around user experiences and go beyond convenience; AI-powered experiences make digital services easier for IT organizations to deploy and easier and more appealing for employees to consume. | N/A |
Azure Bot Service (Microsoft Bot Framework) | BMC Helix Virtual Agent | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Azure Bot Service (Microsoft Bot Framework) | BMC Helix Virtual Agent | |
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Top Pros | ||
Top Cons |
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Azure Bot Service (Microsoft Bot Framework) | BMC Helix Virtual Agent | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | Smith.ai Live Website Chat Score 9.0 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Azure Bot Service (Microsoft Bot Framework) | BMC Helix Virtual Agent | |
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Likelihood to Recommend | 8.7 (5 ratings) | - (0 ratings) |
Usability | 8.7 (2 ratings) | - (0 ratings) |
Support Rating | 8.7 (4 ratings) | - (0 ratings) |
Azure Bot Service (Microsoft Bot Framework) | BMC Helix Virtual Agent | |
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Likelihood to Recommend | Microsoft | BMC Software Inc. No answers on this topic |
Pros | Microsoft | BMC Software Inc. No answers on this topic |
Cons | Microsoft | BMC Software Inc. No answers on this topic |
Usability | Microsoft | BMC Software Inc. No answers on this topic |
Support Rating | Microsoft | BMC Software Inc. No answers on this topic |
Alternatives Considered | Microsoft | BMC Software Inc. No answers on this topic |
Return on Investment | Microsoft | BMC Software Inc. No answers on this topic |
ScreenShots |