Azure Bot Service (Microsoft Bot Framework) vs. Certainly
Azure Bot Service (Microsoft Bot Framework) vs. Certainly
Product | Rating | Most Used By | Product Summary | Starting Price |
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Azure Bot Service (Microsoft Bot Framework) | N/A | Microsoft offers the Azure Bot Service (replacing the former Microsoft Bot Framework), a managed bot building platform, which provides an integrated environment that is purpose-built for bot development, enabling you to build, connect, test, deploy, and manage intelligent bots, all from one place. | N/A | |
Certainly | N/A | Certainly is a Conversational AI Platform made for ecommerce and customer service. The solution aims to help companies deliver exceptional experiences and scale their growth. Insights from zero-party data from conversations with visitors target fewer product returns, lower cart abandonment and higher customer lifetime value. Certainly is on a mission to help businesses build awesome user experiences by creating a digital twin of their best salesperson, and aims to improve how companies… | $650 3 live* bots, All essential features |
Azure Bot Service (Microsoft Bot Framework) | Certainly | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | $650 3 live* bots | ||||||||||||||
Additional Details | — | * “Live bots” means bots in production on your website, in your app, on Social Media, etc. Additional live bots are available on Enterprise. On all plans, you can build as many bots as you want inside the Certainly Platform. | ||||||||||||||
More Pricing Information |
Azure Bot Service (Microsoft Bot Framework) | Certainly | |
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Top Pros | No answers on this topic | |
Top Cons |
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Azure Bot Service (Microsoft Bot Framework) | Certainly | |
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Small Businesses | Smith.ai Live Website Chat Score 9.0 out of 10 | Smith.ai Live Website Chat Score 9.0 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Azure Bot Service (Microsoft Bot Framework) | Certainly | |
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Likelihood to Recommend | 8.7 (5 ratings) | - (0 ratings) |
Usability | 8.7 (2 ratings) | - (0 ratings) |
Support Rating | 8.7 (4 ratings) | - (0 ratings) |
Azure Bot Service (Microsoft Bot Framework) | Certainly | |
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Likelihood to Recommend | Microsoft | Certainly No answers on this topic |
Pros | Microsoft | Certainly No answers on this topic |
Cons | Microsoft | Certainly No answers on this topic |
Usability | Microsoft | Certainly No answers on this topic |
Support Rating | Microsoft | Certainly No answers on this topic |
Alternatives Considered | Microsoft | Certainly No answers on this topic |
Return on Investment | Microsoft | Certainly No answers on this topic |
ScreenShots | Certainly Screenshots |