17 Ratings
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Score 7.5 out of 100
Top Rated
590 Ratings
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Score 8 out of 100

Likelihood to Recommend

Azure Bot Service (Microsoft Bot Framework)

Any application where real-time communication is required.Not suited for secure communications.If storage and network overhead are a concern, Microsoft Bot Framework is lightweight and no additional storage capacity or network interfaces are needed.If 100% availability is required, this is not a good choice, stability was an area of concern.
Maurice Samuels | TrustRadius Reviewer

Salesforce Einstein Analytics

I like being able to customize for what I need, sometimes it is dizzying as there are so many possibilities to chart and visualize data, can get overwhelmed. eg, reporting for the sake of reporting, just because you can...But for large sets of data, complex, where you wish to identify trends and opportunities, there is much to mine here.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Azure Bot Service (Microsoft Bot Framework)
Salesforce Einstein Analytics
7.7
Pixel Perfect reports
Azure Bot Service (Microsoft Bot Framework)
Salesforce Einstein Analytics
7.4
Customizable dashboards
Azure Bot Service (Microsoft Bot Framework)
Salesforce Einstein Analytics
8.0
Report Formatting Templates
Azure Bot Service (Microsoft Bot Framework)
Salesforce Einstein Analytics
7.6

Ad-hoc Reporting

Azure Bot Service (Microsoft Bot Framework)
Salesforce Einstein Analytics
7.3
Drill-down analysis
Azure Bot Service (Microsoft Bot Framework)
Salesforce Einstein Analytics
7.3
Formatting capabilities
Azure Bot Service (Microsoft Bot Framework)
Salesforce Einstein Analytics
7.5
Integration with R or other statistical packages
Azure Bot Service (Microsoft Bot Framework)
Salesforce Einstein Analytics
6.6
Report sharing and collaboration
Azure Bot Service (Microsoft Bot Framework)
Salesforce Einstein Analytics
7.6

Report Output and Scheduling

Azure Bot Service (Microsoft Bot Framework)
Salesforce Einstein Analytics
7.3
Publish to Web
Azure Bot Service (Microsoft Bot Framework)
Salesforce Einstein Analytics
7.2
Publish to PDF
Azure Bot Service (Microsoft Bot Framework)
Salesforce Einstein Analytics
7.3
Report Versioning
Azure Bot Service (Microsoft Bot Framework)
Salesforce Einstein Analytics
7.3
Report Delivery Scheduling
Azure Bot Service (Microsoft Bot Framework)
Salesforce Einstein Analytics
7.4
Delivery to Remote Servers
Azure Bot Service (Microsoft Bot Framework)
Salesforce Einstein Analytics
7.4

Data Discovery and Visualization

Azure Bot Service (Microsoft Bot Framework)
Salesforce Einstein Analytics
8.2
Pre-built visualization formats (heatmaps, scatter plots etc.)
Azure Bot Service (Microsoft Bot Framework)
Salesforce Einstein Analytics
8.8
Location Analytics / Geographic Visualization
Azure Bot Service (Microsoft Bot Framework)
Salesforce Einstein Analytics
8.1
Predictive Analytics
Azure Bot Service (Microsoft Bot Framework)
Salesforce Einstein Analytics
7.6

Access Control and Security

Azure Bot Service (Microsoft Bot Framework)
Salesforce Einstein Analytics
8.1
Multi-User Support (named login)
Azure Bot Service (Microsoft Bot Framework)
Salesforce Einstein Analytics
8.1
Role-Based Security Model
Azure Bot Service (Microsoft Bot Framework)
Salesforce Einstein Analytics
7.7
Multiple Access Permission Levels (Create, Read, Delete)
Azure Bot Service (Microsoft Bot Framework)
Salesforce Einstein Analytics
8.1
Single Sign-On (SSO)
Azure Bot Service (Microsoft Bot Framework)
Salesforce Einstein Analytics
8.6

Mobile Capabilities

Azure Bot Service (Microsoft Bot Framework)
Salesforce Einstein Analytics
7.9
Responsive Design for Web Access
Azure Bot Service (Microsoft Bot Framework)
Salesforce Einstein Analytics
8.4
Dedicated iOS Application
Azure Bot Service (Microsoft Bot Framework)
Salesforce Einstein Analytics
7.5
Dedicated Android Application
Azure Bot Service (Microsoft Bot Framework)
Salesforce Einstein Analytics
7.6
Dashboard / Report / Visualization Interactivity on Mobile
Azure Bot Service (Microsoft Bot Framework)
Salesforce Einstein Analytics
8.1

Application Program Interfaces (APIs) / Embedding

Azure Bot Service (Microsoft Bot Framework)
Salesforce Einstein Analytics
6.1
REST API
Azure Bot Service (Microsoft Bot Framework)
Salesforce Einstein Analytics
5.9
Javascript API
Azure Bot Service (Microsoft Bot Framework)
Salesforce Einstein Analytics
6.1
iFrames
Azure Bot Service (Microsoft Bot Framework)
Salesforce Einstein Analytics
6.2
Java API
Azure Bot Service (Microsoft Bot Framework)
Salesforce Einstein Analytics
6.4
Themeable User Interface (UI)
Azure Bot Service (Microsoft Bot Framework)
Salesforce Einstein Analytics
5.7
Customizable Platform (Open Source)
Azure Bot Service (Microsoft Bot Framework)
Salesforce Einstein Analytics
6.6

Pros

Azure Bot Service (Microsoft Bot Framework)

  • Azure Bot Services helps to run frequently asked questions speedily and consistently. Thereby, reducing customer issues/inquiries management.
Francis Banda | TrustRadius Reviewer

Salesforce Einstein Analytics

  • It has dashboards that, out of the box, can be useful for people who do not want to put in much effort in creating custom dashboards. It also has the ability to customize dashboards so you can add more info and functionality to your dashboards if the need arises.
  • The developers are continually investing in the platform and providing improvements, and listen to customer feedback and feature requests. They regularly update the app and provide more functionality which has been beneficial to our institution.
  • Native integration and natural connection if your organization is already using Salesforce. Super easy to set up and works well with Salesforce. Very smooth and natural when connecting it to your Salesforce instance.
  • Excellent visual experience for presenting data. Users find it so much easier to navigate and view data in a visual way, which allows them to drive their performance in the right directions.
  • Has the ability to pull data not only from Salesforce but from other external systems and databases, making it an all-around BI tool. Mixing data from Salesforce and other third-party systems puts all your data in one place which can easily be ingested by decision-makers and executives.
Anonymous | TrustRadius Reviewer

Cons

Azure Bot Service (Microsoft Bot Framework)

  • Azure documentation still needs some improvement.
Anonymous | TrustRadius Reviewer

Salesforce Einstein Analytics

  • When we started with SAC we did not realize for it to be effective it would require a FTE to be the administrator.
  • You need an energetic, self-starting person to be the administrator to get the most value out of your investment.
  • You need ELT buy-in to make all parties accountable for their assigned duties.
Richard Peterson | TrustRadius Reviewer

Support Rating

Azure Bot Service (Microsoft Bot Framework)

Azure Bot Service (Microsoft Bot Framework) 7.3
Based on 3 answers
Microsoft offers robust support without a high amount of extra cost to add this product on into our existing support contract.No new onsite personnel as required and training sessions and manuals were included.Very fast response and problem resolution were made available.Detailed configuration guidance was provided at no extra cost.Patching was a bit too frequent.
Maurice Samuels | TrustRadius Reviewer

Salesforce Einstein Analytics

No score
No answers yet
No answers on this topic

Implementation Rating

Azure Bot Service (Microsoft Bot Framework)

No score
No answers yet
No answers on this topic

Salesforce Einstein Analytics

Salesforce Einstein Analytics 6.0
Based on 1 answer
An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes
Anonymous | TrustRadius Reviewer

Alternatives Considered

Azure Bot Service (Microsoft Bot Framework)

Azure Bot Services is part of Azure subscription so it is ideal to have apps working [on] one platform so as to manage resources effectively.
Francis Banda | TrustRadius Reviewer

Salesforce Einstein Analytics

Tableau is the absolute top of the class when it comes to business intelligence, but it doesn't make sense for every business case. In our case, we needed a simple data visualization platform for our CRM platform and sales pipeline. Salesforce Analytics, while nowhere near as robust, did the job we needed it to do perfectly in a significantly more cost-effective manner.
Jeffrey Smith | TrustRadius Reviewer

Return on Investment

Azure Bot Service (Microsoft Bot Framework)

  • High impact on time savings.
  • Database independent support.
Anonymous | TrustRadius Reviewer

Salesforce Einstein Analytics

No answers on this topic

Pricing Details

Azure Bot Service (Microsoft Bot Framework)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Salesforce Einstein Analytics

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Azure Bot Service (Microsoft Bot Framework)
7.7
Salesforce Einstein Analytics
8.0

Support Rating

Azure Bot Service (Microsoft Bot Framework)
7.3
Salesforce Einstein Analytics

Implementation Rating

Azure Bot Service (Microsoft Bot Framework)
Salesforce Einstein Analytics
6.0

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