Backlog vs Wrike

• Gantt chart
• Github support

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• Wrike is very flexible and versatile. I have used many project management systems, and some have rigid requirements - such as needing a completion date. Wrike is customizable, so you can create the setup that works best for you. You can create custom workflows, request forms, folders, etc. - and the changes could be for your whole account, or just for a specific team/folder.
• Wrike allows for many ways to view projects. It has kanban boards, gantt charts, calendars, lists, tables, reports, analytics, time logs, activity streams, etc. Most other tools I have used have some of these. But, everyone has their own view that they prefer to work from. In Wrike, all the projects and tasks can be managed from almost any view. In my experience, this increased adoption and efficiency as team members were comfortable using the view.
• In Wrike, you can save filters, which makes managing projects much faster and easier.

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• The biggest drawback that I want Backlog to fix as soon as possible is that is does not provide any place to explain the problem or bug virtually.
• There is a need for a tab or space to attach screenshot or video to easily explain the bug or problem in the project.

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• If you have multiple mailboxes (i.e. - Shared mailbox) added to Outlook client, the add-in to create tasks doesn't function on the secondary mailboxes. You have to move/forward/copy the email to the primary mailbox in order to use the add-in.
• There were frequent software updates (for desktop client) which meant we were constantly uninstalling the old client and installing the new client. Doing this meant that you have to "re-pin" the shortcut to your taskbar again (if you pinned previously).
• I am not sure if Wrike is "intended" to be a Ticketing system for ITSM, but it works much better as a Project Management system rather than as a Ticketing system.

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• Software interns get easily used to this tool.
• One who works in the SDLC gets recognized and it's easy to track rank board.

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• I was able to use time-tracking and project reporting in Wrike, combined with data from our Marketing automation system, to measurably demonstrate the business impact our Creative Team was having on our Marketing goals.
• That business impact project successfully made the case that hiring a new designer was a higher priority than other potential open positions at the time.
• While it is sometimes difficult not having a dedicated project manager, Wrike has made it possible for our team to not fill that position for several years when we absolutely would have needed one with previous systems.

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