Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Backlog
Score 9.4 out of 10
N/A
Backlog is a project management and bug tracking tool for teams that want higher productivity, greater visibility, and simple project tracking. Development teams can work together with Design, Marketing, IT, and more. Backlog is designed to get everyone on track by organizing work, teammates, projects and tasks. The activity feed and watchlist are designed to help users keep an eye on relevant work and deadlines. Gantt charts and burndown charts are designed to help users visualize project…N/A
Wrike
Score 8.4 out of 10
Mid-Size Companies (51-1,000 employees)
Wrike is a project management and collaboration software. This solution connects tasks, discussions, and emails to the user’s project plan. Wrike is optimized for agile workflows and aims to help resolve data silos, poor visibility into work status, and missed deadlines and project failures.
$9.80
per month per user
Pricing
BacklogWrike
Editions & Modules
No answers on this topic
Wrike Free
$0
per month per user
Wrike Team
$9.8
per month per user
Wrike Business
$24.8
per month per user
Wrike Enterprise
Request a quote
per month per user
Pinnacle
Request a quote
per month per user
Offerings
Pricing Offerings
BacklogWrike
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoYes
More Pricing Information
Features
BacklogWrike
Project Management
Comparison of Project Management features of Product A and Product B
Backlog
9.5
2 Ratings
Wrike
7.8
284 Ratings
Task Management10.02 Ratings8.8284 Ratings
Gantt Charts9.02 Ratings8.0235 Ratings
Scheduling10.02 Ratings7.9257 Ratings
Team Collaboration10.02 Ratings8.7282 Ratings
Support for Waterfall Methodology8.02 Ratings7.4141 Ratings
Document Management9.02 Ratings7.4244 Ratings
Email integration10.02 Ratings7.4235 Ratings
Mobile Access10.02 Ratings7.0231 Ratings
Resource Management00 Ratings8.1240 Ratings
Workflow Automation00 Ratings7.6239 Ratings
Support for Agile Methodology00 Ratings7.6163 Ratings
Timesheet Tracking00 Ratings8.0138 Ratings
Change request and Case Management00 Ratings7.723 Ratings
Budget and Expense Management00 Ratings7.2110 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Backlog
-
Ratings
Wrike
7.6
110 Ratings
Quotes/estimates00 Ratings8.21 Ratings
Invoicing00 Ratings7.31 Ratings
Project & financial reporting00 Ratings7.8109 Ratings
Integration with accounting software00 Ratings7.358 Ratings
User Ratings
BacklogWrike
Likelihood to Recommend
10.0
(2 ratings)
8.4
(318 ratings)
Likelihood to Renew
-
(0 ratings)
8.4
(74 ratings)
Usability
-
(0 ratings)
8.5
(39 ratings)
Availability
-
(0 ratings)
9.4
(20 ratings)
Performance
-
(0 ratings)
8.3
(13 ratings)
Support Rating
8.0
(2 ratings)
8.9
(101 ratings)
In-Person Training
-
(0 ratings)
6.9
(3 ratings)
Online Training
-
(0 ratings)
7.7
(7 ratings)
Implementation Rating
-
(0 ratings)
9.2
(30 ratings)
Configurability
-
(0 ratings)
7.2
(5 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
9.5
(2 ratings)
Product Scalability
-
(0 ratings)
9.0
(5 ratings)
Professional Services
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
7.7
(3 ratings)
Vendor pre-sale
-
(0 ratings)
8.5
(3 ratings)
User Testimonials
BacklogWrike
Likelihood to Recommend
Nulab, Inc.
The user interface is very good. It is more intuitive in nature. It is easy to use and robust in operation. The dashboard is designed on modernized UI and the interface is also intuitive. I can easily navigate things on my own.
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Wrike
Wrike is well suited to manage projects related to design, marketing management or web development. It is well suited to work with different teams as it has an organized interface to identify the stakeholders of the project. It would not be so appropriate to handle things related to sales but for that, there are CRM programs.
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Pros
Nulab, Inc.
  • Gantt chart
  • Github support
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Wrike
  • Assigns project numbers to projects
  • Neatly organizes tasks for projects for smooth workflow
  • Easily allows for deadlines to be set and approvals to be made
  • Communication with others is as simple as an "@"
  • Tracking billable and nonbillable time is a cinch
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Cons
Nulab, Inc.
  • The biggest drawback that I want Backlog to fix as soon as possible is that is does not provide any place to explain the problem or bug virtually.
  • There is a need for a tab or space to attach screenshot or video to easily explain the bug or problem in the project.
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Wrike
  • Automation Engine - it would be great to have more triggers and actions available.
  • Standard reporting is already interesting. To get advanced reports, you need to pay a higher subscription. It would be useful to have some more reports.
  • Native Integrations are few, and the associated software to activate many of them is expensive and very difficult.
  • I'd love some WYSWYG integration.
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Likelihood to Renew
Nulab, Inc.
No answers on this topic
Wrike
Wrike is a valued system which allows us to reduce the amount of manual work being done across the business. It has transformed the way we set and manage tasks and is now making us super efficient and productivity has increased. We have a contract in place but I can definitely see us renewing when that is up
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Usability
Nulab, Inc.
No answers on this topic
Wrike
Wrike is very easy to use -- as noted in other questions -- ease of is is always a top criteria for my software selection. Wrike is intuitive and is accessible on both a browser and on mobile, and the mobile experience is better than other tools I have used.
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Reliability and Availability
Nulab, Inc.
No answers on this topic
Wrike
Over two years of (almost) daily usage without outages. Don't remember any errors. I give it 9 only because some Wrike plugins (for online document edit) are based on NPAPI architecture. These types of plugins are being phased out in new browsers, and NPAPI plugins are disabled by default in recent versions of Chrome so you have to do some browser adjustments when you switch browsers or move to another computer.
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Performance
Nulab, Inc.
No answers on this topic
Wrike
For the most part, Wrike works very well. Every so often, the Apple/Mac application can be slow to load. Sometimes it requires a refresh and it is working fine again. I have not figured out if it is the software or just a computer issue
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Support Rating
Nulab, Inc.
I would give 9 but one less because of the high price.
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Wrike
The support from Wrike's engineers, customer service, and sales rep is fantastic. Questions are answered, problems are resolved, and feedback is greatly valued. Any feedback given is translated to the engineers and has been used to upgrade the system. There is never any push back or excuses. They offer solutions which is fantastic! My only complaint is sometimes it takes a bit of time and back and forth to have questions/issues resolved
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In-Person Training
Nulab, Inc.
No answers on this topic
Wrike
We initially had online training. A trainer took us through various training sessions where we learned about all of the tools Wrike provides. This alone allowed us to learn and set up the software and roll it out to our team. Later, a customer service rep stopped in for some one on one training which was extremely helpful.
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Online Training
Nulab, Inc.
No answers on this topic
Wrike
I found the pace and ease of the training to be welcoming and effective. I was able to move at my own speed and identify areas of need. This along with the ability to actually utilize provided training accounts made me feel far more willing to learn and grow through trial and error.
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Implementation Rating
Nulab, Inc.
No answers on this topic
Wrike
Unfortunately, the implementation of Wrike was the reason why it didn't succeed at our company (we will likely be switching services midyear). It was originally slated to be a company-wide adoption but was immediately more useful to our creative team than our sales, engineering, or other project-based teams. Perhaps it was the fact that it seemed like processes outside of the average marketing team project needed custom workflows built, and we didn't have a dedicated employee who was implementing the system. In fact, now that I'm thinking about it more, that was a serious oversight: no dedicated, project-manager-like employee was heading the charge of rollout. Instead, the implementation was a bit of a wild-west, individual affair, so the marketing team ended up primarily using the software.
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Alternatives Considered
Nulab, Inc.
Backlog has all of the top-notch features to increase productivity, visibility, and project tracking. Backlog is easy to use. I first just logged in to the platform and it was [ready] to go. I easily started working on it and it started giving me the bugs’ details on our project. Always available for queries. Listen to the queries very attentively and try to give a solution on the go if applicable. Otherwise, take some time and respond with the advanced workable solution in the limited time frame.
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Wrike
Ultimately, the choice between Wrike and Adobe Workfront will depend on the specific needs and requirements of your organization. If you are looking for a more comprehensive project management tool that includes features for team collaboration and integrations with other tools, Wrike might be the better fit. On the other hand, if you are primarily focused on project and resource planning, and are in the creative or marketing industry, Adobe Workfront might be the better choice.
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Contract Terms and Pricing Model
Nulab, Inc.
No answers on this topic
Wrike
I was not involved in this process.
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Scalability
Nulab, Inc.
No answers on this topic
Wrike
Wrike delivers on scalability and being able to use the platform across multiple departments and locations. With remote work becoming more popularized over the past few years, Wrike has made the transition easier. It has allowed our remote teams to complete projects almost as if they were together in person.
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Return on Investment
Nulab, Inc.
  • Software interns get easily used to this tool.
  • One who works in the SDLC gets recognized and it's easy to track rank board.
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Wrike
  • Great tool for managing and stream lining marketing collateral and asset projects.
  • We have been able to deliver on-time projects 98% of the time. This was certainly not the case prior to using Wrike.
  • At least a 90% reduction in error rate.
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