Backlog vs. Wrike

The user interface is very good. It is more intuitive in nature. It is easy to use and robust in operation. The dashboard is designed on modernized UI and the interface is also intuitive. I can easily navigate things on my own.

Incentivized

Wrike is best suited for project management, task management, summarizing requests received by the team, open tasks, in-queue tasks, project tracking, etc. It helps with project management excellently, and I would love to recommend it. Analytics is good, but there is a high chance of improvement.

Incentivized

• Gantt chart
• Github support

Incentivized

• It's user-friendly for anyone familiar with project management and scrum methodologies, making it easy to navigate and understand Wrike at a high level.
• Wrike offers features tailored to various business use cases, including project management, agile, scrum, workflows, visualizations, folder structures, blueprints, customization, and integrations.
• Tasks provide a comprehensive history in one place.
• There are multiple visualization options to view the Work Breakdown Structure (WBS) hierarchy, such as Gantt charts, Kanban boards, and table views.

Incentivized

• The biggest drawback that I want Backlog to fix as soon as possible is that is does not provide any place to explain the problem or bug virtually.
• There is a need for a tab or space to attach screenshot or video to easily explain the bug or problem in the project.

Incentivized

• I would like to see the ability to “upgrade” or “downgrade” projects to tasks or tasks to projects.
• A more thorough training upon contract activation. Showing me what (based on my organization’s workflow and needs) suggestions Wrike would have for me and how to implement them.
• The cost for Wrike is high compared to competitors. Either a lower price point or more seats/functionalities for the price I’m paying.

Incentivized

I wish that Wrike had more drag and drop functionality that would be connected to assignee and also I wish that the finish date of a task would update to the date where you checked completed. It does not do that. Also finishing a task doesn't move the start date of the next task it "protects your time in that way", but our management team wants us to quickly see what we have down the pipeline rather than having to scroll down the list of upcoming tasks.

Incentivized

A lot of the manual work that would need to take place to provide updates or inform the group is taken off the hands of the project team and on to Wrike. The team has been able to update their task and see the project progress to the next step without having to manually track.

Over two years of (almost) daily usage without outages. Don't remember any errors. I give it 9 only because some Wrike plugins (for online document edit) are based on NPAPI architecture. These types of plugins are being phased out in new browsers, and NPAPI plugins are disabled by default in recent versions of Chrome so you have to do some browser adjustments when you switch browsers or move to another computer.

Wrike tasks loads fine, but I hate clicking files and wait for a bit of time since it is powerpoint or word, Wrike assumes I want to open those on Wrike. My suggestion is to link it to office 365 so we do not need Wrike based decoder for PPTX and DOCX

Incentivized

I would give 9 but one less because of the high price.

Incentivized

During my learning phase with Wrike, I initially struggled with setting up automation rules and request forms. However, Wrike support was always my go-to, resolving issues within seconds or minutes. Their assistance made the learning process much easier. My best experience was receiving step-by-step screenshots to follow, with the support team on standby until I was completely satisfied.

Incentivized

We had staff in person provide some training

Incentivized

I love the Wrike training options. Wrike Discover has tons of courses, learning plans, certifications, etc. This is an area where Wrike definitely shines! I wish these resources were more in your face for new people, because it seems like a lot of coworkers didn't know all of this training was available to them.

Incentivized

There are a lot of bells and whistles in Wrike, and not all of it is easy or intuitive to understand once it's plopped in your lap. It's easier when there are a few choice people who understand Wrike as a platform and articulate it in such a way where it makes it easy to pass it along to others in the group

Backlog has all of the top-notch features to increase productivity, visibility, and project tracking. Backlog is easy to use. I first just logged in to the platform and it was [ready] to go. I easily started working on it and it started giving me the bugs’ details on our project. Always available for queries. Listen to the queries very attentively and try to give a solution on the go if applicable. Otherwise, take some time and respond with the advanced workable solution in the limited time frame.

Incentivized

Neither Jira nor Asana are user-friendly. There are too many layers without visualizing the broader relationship among tasks. I did not actively want to engage with either of these tools. However, I don't view project management as a burden with Wrike. It makes my job more manageable instead of further complicating it.

Incentivized

company purchase

Incentivized

The sky is the limit for what can be done in Wrike. We started with 1 use case and within 5 months we migrated several key business practices over to Wrike because they were easier to manage. Use cases so far: process improvement, management review, corrective actions, maintenance requests, month-end financial closing, and document management. As we grow, it's easy to imagine putting even more into Wrike where it becomes a cornerstone for how we do business

not sure

Incentivized

• Software interns get easily used to this tool.
• One who works in the SDLC gets recognized and it's easy to track rank board.

Incentivized

• We have reduced the back and forth communication time between Rev Ops and users by collecting all the info we need upfront.
• Wrike's collaborative features facilitate better communication and coordination among team members. This can lead to smoother project execution, reduced misunderstandings, and ultimately contribute to achieving business objectives more effectively.
• Customizable forms, automation workflows, and task dependencies in Wrike can help streamline business processes. This streamlining can save time and resources, allowing teams to focus on core objectives rather than dealing with inefficient processes.