Useful and Easy
October 05, 2023

Useful and Easy

marquis sanchez | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Wrike

We use Wrike to Assign tasks from the creation of the Manufacturing Project to the design of the Customer Project, passed to the purchasing team, where they order the materials, to the receiving and shipping departments, then passed onto the manufacturing team, where we take the project information and verify the information, all the way to the completion of the project. It's extremely helpful to the entire company and allows each team to complete their own tasks involved with each individual project. When I use Wrike, I look at the Data files that are provided with the associated project, and then verify any notes provided by the teams that have previously written on the Task provided.
  • Wrike has been consistent in emailing any updates or changes to each person involved in each task.
  • Wrike has a simple to navigate website, with quick access to each task.
  • Wrike keeps all data files located at the top of the task for quick reference, which makes it easier for each team member to find.
  • Wrike adds date tags as well as any edited or deleted notes where we are able to cross-reference any major changes that may have been made.
  • I do wish we could have a silencing feature for Wrike tasks, since some of our team members who may be assigned tasks are unable to mark as complete even when they may be completed since it could affect many teams if other team members still their own tasks involved with the associated project that may be incomplete.
  • I do wish that the Wrike search bar would allow for a quick view, since some of our project names are long or similar in name, so having to type out the Wrike task and then returning to the previous page just to search again can be time-consuming.
  • I would also like to have a quick download button with data files since I tend to have to open a data file and download it from a separate tab, which can add unnecessary time to our manufacturing process.
  • Wrike has made it simple to see what has been completed with the task.
  • Wrike does seem to send far too many daily reminders and constantly floods my email.
  • Wrike allows for a quick view of data files without having to scroll through the entire task to find an associated file.
I have noticed that Microsoft Teams requires searching and doesn't allow for quick referencing of data files. I am annoyed by the fact that I have to constantly scroll through prior messages or try to find a specific message. I also do not like the fact that if there was a change to a task, we would have to verify it over a message instead of the quick view of a change and edit.

Do you think Wrike delivers good value for the price?

Not sure

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Wrike go as expected?

I wasn't involved with the implementation phase

Would you buy Wrike again?

Yes

I have noticed that when using Wrike, we have been able to see when each team has completed their own individual work, which is very helpful, as well as being able to quickly verify the data files that have been uploaded to each task. However, when we have tasks that may be put on hold for a period of time due to supply chain issues, We are constantly bombarded with daily emails showing incompleted tasks even though it could be completed to the best of the ability of the individual. If I completed the task prematurely to silence that feature, it can confuse other teams, so we are left be reminded of a task that could be on hold for months.

Wrike Feature Ratings

Task Management
10
Resource Management
9
Gantt Charts
Not Rated
Scheduling
9
Workflow Automation
9
Team Collaboration
7
Support for Agile Methodology
8
Support for Waterfall Methodology
9
Document Management
10
Email integration
4
Mobile Access
4
Timesheet Tracking
10
Budget and Expense Management
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated