What users are saying about
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53 Ratings
74 Ratings

Bacula Enterprise

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53 Ratings
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Score 9.7 out of 100
74 Ratings
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Score 7.7 out of 100

Feature Set Ratings

  • Bacula Enterprise ranks higher in 1 feature set: Data Center Backup

Data Center Backup

9.1

Bacula Enterprise

91%
6.5

Dell EMC Avamar

65%
Bacula Enterprise ranks higher in 13/14 features

Universal recovery

9.1
91%
1 Rating
6.8
68%
20 Ratings

Instant recovery

9.6
96%
29 Ratings
7.1
71%
19 Ratings

Recovery verification

9.5
95%
37 Ratings
7.6
76%
17 Ratings

Business application protection

3.0
30%
2 Ratings
7.1
71%
17 Ratings

Multiple backup destinations

9.7
97%
41 Ratings
5.8
58%
20 Ratings

Incremental backup identification

9.6
96%
42 Ratings
7.3
73%
21 Ratings

Backup to the cloud

9.7
97%
25 Ratings
3.6
36%
10 Ratings

Deduplication and file compression

9.7
97%
36 Ratings
7.1
71%
22 Ratings

Snapshots

9.8
98%
33 Ratings
7.1
71%
16 Ratings

Flexible deployment

9.5
95%
40 Ratings
6.7
67%
12 Ratings

Management dashboard

9.2
92%
40 Ratings
6.5
65%
13 Ratings

Platform support

9.6
96%
43 Ratings
4.6
46%
14 Ratings

Retention options

9.6
96%
43 Ratings
7.1
71%
15 Ratings

Encryption

9.8
98%
32 Ratings
7.1
71%
14 Ratings

Attribute Ratings

  • Bacula Enterprise is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating

Likelihood to Recommend

9.9

Bacula Enterprise

99%
43 Ratings
6.6

Dell EMC Avamar

66%
22 Ratings

Likelihood to Renew

10.0

Bacula Enterprise

100%
5 Ratings
9.5

Dell EMC Avamar

95%
2 Ratings

Usability

8.9

Bacula Enterprise

89%
6 Ratings
8.0

Dell EMC Avamar

80%
1 Rating

Support Rating

10.0

Bacula Enterprise

100%
26 Ratings
8.8

Dell EMC Avamar

88%
8 Ratings

In-Person Training

10.0

Bacula Enterprise

100%
1 Rating

Dell EMC Avamar

N/A
0 Ratings

Implementation Rating

9.0

Bacula Enterprise

90%
2 Ratings

Dell EMC Avamar

N/A
0 Ratings

Likelihood to Recommend

Bacula Systems

The Bacula Enterprise tool is recommended for use by any companies that need a data backup and recovery solution that is adaptable and scalable, regardless of the size of the data and the company. The installation of the tool will not impact the company's policies and there are great possibilities for integration with the IT environment and tools. A less appropriate scenario is if your company does not have a team with minimal backup experience, but this is remedied by the excellent support offered.
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Dell Technologies

This software is well suited for companies that want to be very in control of their backups but need a simple tool. It could be convenient for them to just buy their own node, locate it in a different location, and set up the jobs for their machines to backup to the cloud with the specific plugins. However, it would not be convenient for companies looking to have a tool that needs to be secure and compliant, and that need to have different other options for business continuity.
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Pros

Bacula Systems

  • Bacula has great plugins that work very accurately
  • Bacula is very simple to use, with a user-friendly web interface that facilitates operation.
  • Bacula performs the backups very accurately which is clearly noticed when a restore is performed
  • Its ease of use helps in training new support team members
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Dell Technologies

  • Avamar performs data deduplication on the remote host. This greatly reduces the amount of traffic that each backup requires. This even applies to the virtual environment through change block tracking. Backup times are reduced from hours to minutes.
  • The management interface makes it easy to configure and maintain data retention periods. Many times certain data must be kept for an extended period of time. There is a specific menu for managing retention periods.
  • The system is able to recover itself from a hard failure with virtually no loss of backups. There is a checkpoint taken each day that provides a recovery point in the event of a catastrophic failure. Since this is a node based system, the loss of more than one node could require a recovery be performed.
  • While another grid must be purchased, the replication utility allows all backups to be replicated to another grid at a remote location. This ensures the resilience of the backups in the event there is the loss of the primary data center.
  • Also works on HCI devices performing image-level backups as in our primary data center environment
  • There is also now an All-in-One appliance for smaller locations
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Cons

Bacula Systems

  • Our team always points out the same problems, I believe that, today, is our biggest complaint: The interface (both graphical and the CLI) still needs improvement.
  • There is no mobile app to manage backups and restores from smartphones
  • Manual installation is time consuming.
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Dell Technologies

  • The client interface has constant JAVA issues and can be slow and chunky. We have often had issues with current versions of JAVA breaking it so it will not even run.
  • The backup clients are split out for function. Although this makes them light, it also makes it cumbersome to upgrade clients. The naming scheme can also be confusing for the clients.
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Pricing Details

Bacula Enterprise

Starting Price

Editions & Modules

Bacula Enterprise editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Dell EMC Avamar

    Starting Price

    Editions & Modules

    Dell EMC Avamar editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Likelihood to Renew

      Bacula Systems

      Easy to use, proactive and effective customer support, and simple deployment method. The high configurability is what makes this tool so effective for my organization - at no point do I have any issues of trust as to the restorability of a fileset. The GUI provided gives clear actionable reports as to the effectivity of the jobs performed.
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      Dell Technologies

      I have been using the product for over five years. This has performed so well that with the current system reaching its End-of-Life with EMC next year, I have proposed replacing it with the latest version of the product. Now that it integrates with Data Domain, the cost has been greatly reduced. Instead of the need to purchase many nodes, one Data Domain can replace them creating a significant cost savings.
      Read full review

      Usability

      Bacula Systems

      This is a hard question. Usability for whom? For someone who is very comfortable at the command line and willing to put in the time to learn Bacula Enterprise's configuration syntax, it's very usable. Just don't expect to be an expert immediately.
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      Dell Technologies

      The system overall is easy to monitor and see your backup/restore status. The user interface could use updating as it relies on Java and any updates to Java cause the interface to stop working need to be reinstalled
      Read full review

      Support Rating

      Bacula Systems

      They're excellent, fast to respond and knowledgeable. I can't fault the support provided at all. On every occasion that we've had a need to contact them during our evaluation, installation, and use of Bacula Enterprise, they've always given us the help that we required. The responses they provide are detailed and we always feel that they've taken the time to read and understand our issue and give a full and personalized answer.
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      Dell Technologies

      Support is very convincing, always eager to solve issues from the root rather than workaround, don't hesitate to take webex, describe the issues to the core and recommend configuration to avoid further issues. We can ask few questions other than the main issue. They don't hesitate to answer.
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      In-Person Training

      Bacula Systems

      The professor understood the tool very well, it was a fact that he had mastery over the system and knew what he was talking about, clearing up all doubts and passing on all the necessary knowledge so that we could handle Bacula Enterprise in our organization.
      Read full review

      Dell Technologies

      No answers on this topic

      Implementation Rating

      Bacula Systems

      Bacula Systems and especially Bacula Brazil were extremely attentive and served us very well, making all implementations or changes work perfectly
      Read full review

      Dell Technologies

      No answers on this topic

      Alternatives Considered

      Bacula Systems

      I used CTERA almost from the time they started up. In short, it was very easy to use but configuration was limited; and in the end the agents were troublesome and I could not restore files. They had one person on staff who was terrific with tech support, when he left support became difficult and I lost confidence. Acronis was my first experience with a bare-metal recovery operation and it was terrific. Really saved the day. I would still be using it except the licensing was difficult and expensive and the software wasn't Linux friendly.
      Read full review

      Dell Technologies

      Avamar has simplied the back up approach in their VE edition and is much easier to use than Data Protector. Backing up multiple VMs takes minutes instead of hours now. Creating policies, retentions, and schedules, is vastly improved and much easier.
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      Return on Investment

      Bacula Systems

      • Our Disaster Recovery policy in regards to backups and archiving is made possible because of our use of Bacula Enterprise.
      • TCO is very low as the yearly subscription is very competitively priced. Management of the software is very low so we don't have to spend hours maintaining our backups.
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      Dell Technologies

      • Absolute Zero ROI
      • This appliance does not work in its current state and to update we need to wait 2-3 months
      • Can't wait to get rid of it and replace it with something else. (not even sure if we will be able to get it running before that)
      • [I think] this is one of the worst mistakes we made
      Read full review

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