What users are saying about
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.8 out of 100
Based on 11 reviews and ratings
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 9 reviews and ratings
Attribute Ratings
- Bandwidth is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
10.0
Bandwidth
100%
6 Ratings
9.1
MessageBird
91%
2 Ratings
Support Rating
9.0
Bandwidth
90%
2 Ratings
MessageBird
N/A
0 Ratings
Likelihood to Recommend
Bandwidth
Bandwidth covers the majority of areas where we had customers. However, there are still some areas we would have like to see them cover for calls. They cover more areas than our other carriers, but they did surprise us from time to time by an inability to be able to deliver call transport.

Verified User
Executive in Customer Service
Telecommunications Company, 51-200 employeesMessageBird
MessageBird seems to me a very useful tool for the times we are living [in] and the paradigm shift in corporate communications in all industries. It is very good at exchanging information and plain text. It works with some difficulty for sending images and other functionalities that the real WhatsApp application has, but the client on the other side does not know about this and sometimes sends information such as location that it is not possible to obtain.
Product Manager
Migrante Sociedad FinancieraFinancial Services, 51-200 employees
Pros
Bandwidth
- Bandwidth has great customer service. They are all friendly and super helpful.
- They are innovative and constantly updating their APIs, UIs, and products they offer.
- Their UI and API are user friendly and intuitive.
Telecom Manager
LogMeInTelecommunications, 1001-5000 employees
MessageBird
- SMS delivery
- Webhooks for delivery reports
- SMS pricing

Verified User
C-Level Executive in Information Technology
Computer Software Company, 1-10 employeesCons
Bandwidth
- Their dashboard is lacking. We would love to see some additional graphing components, live traffic views, etc.
- Their E911 infrastructure is still separate, making things a bit complex to provision endpoints and manage them.
- SMS/MMS is a little behind competitors like Twilio, but still usable and very reliable.
CEO (Chief Executive Officer)
DialPathTelecommunications, 1-10 employees
MessageBird
- It does not accept all the functions of whatsapp
- It has no integration with the Pipedrive CRM
- Sometimes it doesn't work in real time, leaving clients waiting in an invisible "queue"
Product Manager
Migrante Sociedad FinancieraFinancial Services, 51-200 employees
Pricing Details
Bandwidth
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0 per message
Bandwidth Editions & Modules
Edition
Phone Number | 0.351 |
---|---|
Inbound Calling | 0.00552 |
Outbound Calling | 0.012 |
Inbound Messaging | Free3 |
Outbound Messaging | 0.0053 |
- per line/per month
- per minute
- per message
Additional Pricing Details
—MessageBird
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0
MessageBird Editions & Modules
Edition
Start Up | Free |
---|---|
Pro | $502 |
Pro Plus | $1502 |
Custom Plan | Contact sales team |
API Pricing - SMS | 0.0074 |
API Pricing - Voice | 0.0065 |
API Pricing - WhatsApp | 0.0056 |
API Pricing - Numbers | $17 |
- none
- per month
- none
- per message
- per minute
- per message
- per month
Additional Pricing Details
—Alternatives Considered
Bandwidth
Their pricing is tough to beat, the reliability is great. And then add a few more positive things, like the tools and customer support, and that makes it a no-brainer.

Verified User
Engineer in Engineering
Computer Software Company, 1001-5000 employeesMessageBird
Twilio prices were much higher for our initial volume (30k SMS/month). But they have more APIs and more services if you need to integrate email, SMS, and other channels.We didn't need those features, only basic SMS and email, so we kept each feature from one provider. Email from Sendgrid and SMS from MessageBird

Verified User
C-Level Executive in Information Technology
Computer Software Company, 1-10 employeesReturn on Investment
Bandwidth
- We found Bandwidth to be very easy to work with and they grew as we grew. Their pricing was very competitive and they were always willing to take another look at their pricing for us.

Verified User
Executive in Customer Service
Telecommunications Company, 51-200 employeesMessageBird
- Quick contact with collection clients
- Delivers the feeling of instantaneous
- It is good to start the relationship, but continue it through the call center.
Product Manager
Migrante Sociedad FinancieraFinancial Services, 51-200 employees