Bandwidth vs. MessageBird

Bandwidth

11 Reviews and Ratings

MessageBird

9 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Bandwidth	Score 4.4 out of 10	N/A	Bandwidth, headquartered in Raleigh, provides business class communications platform as a service (CPaaS), supporting many use cases such as lead alerts for sales, automated customer surveys, conference calls and messaging, and virtual call center, among other cases.	$0.01 per message
MessageBird	Score 5.0 out of 10	N/A	MessageBird is a CPaaS with APIs that allows users to incorporate VoIP calling, SMS messaging, and other means of communication into their app, website, or communication system. It's VoIP functionality includes Call Recording, Call Transcription, and Answering Machine Detection. Calls are billed per second. According to the vendor, the product is scalable enough to use for call centers. In addition to calls, MessageBird Voice can also be used to send text-to-speech voice messages, for security…	$0.01 per message

Pricing

Bandwidth

MessageBird

Editions & Modules

Outbound Messaging: $0.01
per message
Inbound Calling: $0.01
per minute
Outbound Calling: $0.01
per minute
Phone Number: $0.35
per line/per month
Inbound Messaging: Free
per message

API Pricing - WhatsApp: $0.01
per message
API Pricing - Voice: $0.01
per minute
API Pricing - SMS: $0.01
per message
API Pricing - Numbers: $1
per month
Pro: $50
per month
Pro Plus: $150
per month
Start Up: Free
Custom Plan: Contact sales team

Offerings

Pricing Offerings
Bandwidth	MessageBird
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Bandwidth	MessageBird
Top Pros	Pro Constantly updating Pro User friendly Pro Friendly and intuitive	No answers on this topic
Top Cons	Minus Easy to use Minus 24 7 Minus Third party	Minus No integration Minus Real time Minus Phone numbers

Best Alternatives
	Bandwidth	MessageBird
Small Businesses	Telegram Score 8.9 out of 10	Telegram Score 8.9 out of 10
Medium-sized Companies	Telegram Score 8.9 out of 10	Telegram Score 8.9 out of 10
Enterprises	Telegram Score 8.9 out of 10	Telegram Score 8.9 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Bandwidth	MessageBird
Likelihood to Recommend	1.6 (7 ratings)	9.6 (2 ratings)
Support Rating	9.0 (1 ratings)	- (0 ratings)

User Testimonials
	Bandwidth	MessageBird
Likelihood to Recommend	Bandwidth Bandwidth covers the majority of areas where we had customers. However, there are still some areas we would have like to see them cover for calls. They cover more areas than our other carriers, but they did surprise us from time to time by an inability to be able to deliver call transport. Incentivized Verified User Anonymous Read full review	MessageBird MessageBird seems to me a very useful tool for the times we are living [in] and the paradigm shift in corporate communications in all industries. It is very good at exchanging information and plain text. It works with some difficulty for sending images and other functionalities that the real WhatsApp application has, but the client on the other side does not know about this and sometimes sends information such as location that it is not possible to obtain. Incentivized PR Pablo Ritchie Product Manager Read full review
Pros	Bandwidth Bandwidth has great customer service. They are all friendly and super helpful. They are innovative and constantly updating their APIs, UIs, and products they offer. Their UI and API are user friendly and intuitive. Incentivized Tamara Foster Telecom Manager Read full review	MessageBird SMS delivery Webhooks for delivery reports SMS pricing Incentivized Verified User Anonymous Read full review
Cons	Bandwidth Their dashboard is lacking. We would love to see some additional graphing components, live traffic views, etc. Their E911 infrastructure is still separate, making things a bit complex to provision endpoints and manage them. SMS/MMS is a little behind competitors like Twilio, but still usable and very reliable. Incentivized Chris Horne CEO (Chief Executive Officer) Read full review	MessageBird It does not accept all the functions of whatsapp It has no integration with the Pipedrive CRM Sometimes it doesn't work in real time, leaving clients waiting in an invisible "queue" Incentivized PR Pablo Ritchie Product Manager Read full review
Alternatives Considered	Bandwidth Their pricing is tough to beat, the reliability is great. And then add a few more positive things, like the tools and customer support, and that makes it a no-brainer. Incentivized Verified User Anonymous Read full review	MessageBird Twilio prices were much higher for our initial volume (30k SMS/month). But they have more APIs and more services if you need to integrate email, SMS, and other channels. We didn't need those features, only basic SMS and email, so we kept each feature from one provider. Email from Sendgrid and SMS from MessageBird Incentivized Verified User Anonymous Read full review
Return on Investment	Bandwidth We found Bandwidth to be very easy to work with and they grew as we grew. Their pricing was very competitive and they were always willing to take another look at their pricing for us. Incentivized Verified User Anonymous Read full review	MessageBird Quick contact with collection clients Delivers the feeling of instantaneous It is good to start the relationship, but continue it through the call center. Incentivized PR Pablo Ritchie Product Manager Read full review
ScreenShots