52 Ratings
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Score 8.5 out of 100
90 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Barracuda Email Security Gateway

The Barracuda Email Security Gateway is a robust and feature rich platform, does the job it's supposed to do and integrates into existing networks easily. It is not cheap, but valuable performance never is. It is one of the truly "set it and forget it" appliances in my tool set.
Mike Maner | TrustRadius Reviewer

Webroot Business Endpoint Protection

Webroot can be great if you have many employees using computers. Sensitive business information can be accessed by malicious threats online if your employees are not trained to avoid these problems. In this case, I think it's important to have software to protect you.If working with a smaller team (and not doing any sort of video production or other intensive software/applications) I can't see a need for anything like Webroot. Learning how to use the internet safely and protecting your file storage are things to be done on the cheap and with smarts.
Chris Hecox | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Barracuda Email Security Gateway
8.0
Webroot Business Endpoint Protection
Anti-malware
Barracuda Email Security Gateway
8.5
Webroot Business Endpoint Protection
Cusomizability
Barracuda Email Security Gateway
6.5
Webroot Business Endpoint Protection
Data Loss Protection
Barracuda Email Security Gateway
8.1
Webroot Business Endpoint Protection
Threat Detection
Barracuda Email Security Gateway
8.1
Webroot Business Endpoint Protection
Sandboxing
Barracuda Email Security Gateway
8.0
Webroot Business Endpoint Protection
End-to-End Encryption
Barracuda Email Security Gateway
8.7
Webroot Business Endpoint Protection
Management Tools
Barracuda Email Security Gateway
8.1
Webroot Business Endpoint Protection

Endpoint Security

Barracuda Email Security Gateway
Webroot Business Endpoint Protection
9.1
Anti-Exploit Technology
Barracuda Email Security Gateway
Webroot Business Endpoint Protection
8.8
Endpoint Detection and Response (EDR)
Barracuda Email Security Gateway
Webroot Business Endpoint Protection
9.5
Centralized Management
Barracuda Email Security Gateway
Webroot Business Endpoint Protection
9.0
Hybrid Deployment Support
Barracuda Email Security Gateway
Webroot Business Endpoint Protection
8.9
Infection Remediation
Barracuda Email Security Gateway
Webroot Business Endpoint Protection
9.4
Vulnerability Management
Barracuda Email Security Gateway
Webroot Business Endpoint Protection
9.1
Malware Detection
Barracuda Email Security Gateway
Webroot Business Endpoint Protection
9.1

Pros

Barracuda Email Security Gateway

  • ESS has a simple interface for both users and administrators.
  • The "Manage Quarantine" button in each email is a direct sign-on link, so users don't have to remember their password to manage their quarantine (this is GOLD, Jerry!).
  • The baseline functionality (catching spam/malware/phishing/malware attachments/malformed PDFs etc) is super-solid, with few false positives and few false negatives.
Bear Golightly | TrustRadius Reviewer

Webroot Business Endpoint Protection

  • It is very light weight and does not tax the computers resources
  • Has a quick scan and does not take forevere when scanning
  • It's central management on the web makes it easy to use and gives tons of control for Admins
Anonymous | TrustRadius Reviewer

Cons

Barracuda Email Security Gateway

  • You need to take time in adding your contacts to a whitelist so that you don't miss an email.
  • I recommend changing the time interval; Barracuda notifies you that you have quarantined emails as we were only getting 1 per day and we missed some urgent emails.
  • The quarantine folder is web based, we'd prefer it to have been an add-in for Outlook.
Anonymous | TrustRadius Reviewer

Webroot Business Endpoint Protection

  • Webroot could do a better job of working on their integration partnerships with companies like LabTech (now known as Automate). Many times we make it through 2 or 3 levels of support before one of the parties says "oh well you need to talk to LabTech about this" or vice versa. That can be frustrating for partners when trying to understand and resolve issues between the two applications.
  • Cryptolocker/ransomware is a hot topic and I will say that Webroot has provided us with adequate protection when we first started using in 2014. I understand the complexities and challenges AV companies face with new threats being created everyday. I do want to point out that there have been instances where Webroot has not been able to stop one of those types of attacks. After talking with support - it was clear that they had no good answer as to why that particular threat was not stopped and quarantined.
  • Support for the enterprise side of Webroot can be daunting at times. Response times are hit or miss depending on the severity of the issue. Sometimes you get a great support engineer who will go above and beyond - sometimes I ask myself how this person is even employed with the lack of communication skills or actual interest in helping resolve partner issues.
Carson Hagan, ITILv3 | TrustRadius Reviewer

Likelihood to Renew

Barracuda Email Security Gateway

No score
No answers yet
No answers on this topic

Webroot Business Endpoint Protection

Webroot Business Endpoint Protection 10.0
Based on 6 answers
It's easy to renew with Webroot, their support is very attentive and highly available. However if you do choose to change products, they even provide means of removing the software from your endpoints via the admin portal which is very convenient.
Anonymous | TrustRadius Reviewer

Usability

Barracuda Email Security Gateway

Barracuda Email Security Gateway 8.5
Based on 2 answers
So far we have had limited problems the one's we have had we can attribute to poor user judgement not our gateway failing. One of the best features is the Barracuda is intuitive to choices we make on blocking or rejecting emails which is a great feature. lessens are need to repetitively enter the same information
Anonymous | TrustRadius Reviewer

Webroot Business Endpoint Protection

Webroot Business Endpoint Protection 10.0
Based on 1 answer
No answer on this topic is available.

Reliability and Availability

Barracuda Email Security Gateway

Barracuda Email Security Gateway 10.0
Based on 1 answer
Availability is robust and flawless. This is a non-issue, its always up & running and fail-over protection is available for restarts or upgrades.
Mike Maner | TrustRadius Reviewer

Webroot Business Endpoint Protection

Webroot Business Endpoint Protection 10.0
Based on 2 answers
No answer on this topic is available.

Performance

Barracuda Email Security Gateway

Barracuda Email Security Gateway 6.0
Based on 1 answer
The WebUI is the only piece I find lacking on the Barracuda ESK. Its is not the fastest and is fairly utilitarian in its approach. The Outlook plug-in, while not in wide use here, causes zero slowdown in Outlook or the Barracuda ESG.
Mike Maner | TrustRadius Reviewer

Webroot Business Endpoint Protection

Webroot Business Endpoint Protection 10.0
Based on 4 answers
No answer on this topic is available.

Support Rating

Barracuda Email Security Gateway

Barracuda Email Security Gateway 9.1
Based on 8 answers
Barracuda customer support is great. Most of the time when I can an actual tech support representative answers, not some person that will just take a message. If one is not available I will receive a call back in a very short time.
Anonymous | TrustRadius Reviewer

Webroot Business Endpoint Protection

Webroot Business Endpoint Protection 9.0
Based on 11 answers
Support has been reliable up to this point. A request can easily be generated via the console and support responding in a reasonable time. We have not had any major issues other than the basic agents not communicating with the console and the like.
Michael Cattano | TrustRadius Reviewer

Alternatives Considered

Barracuda Email Security Gateway

Through this application, I can keep my computer and system safe during its time of use and it is very helpful when detecting any threat as it has done in my system since its installation, I no longer have any problem due to the damage to my software since Barracuda protects my computer without any problem. In addition to everything with its functionalities, our company has been able to benefit successfully since our teams are in their most optimal operation, giving them better benefit and long duration and not worrying about any type of hacking, thanks to Barracuda we can be calm whenever we navigate in the network without being infected by malware.
Anonymous | TrustRadius Reviewer

Webroot Business Endpoint Protection

While we consider alternatives from time to time when putting together our budget, we haven't felt the need to thoroughly test a competitor since webroot has been working well for us and we are comfortable with the pricing.
Alan Richtmyer | TrustRadius Reviewer

Scalability

Barracuda Email Security Gateway

No score
No answers yet
No answers on this topic

Webroot Business Endpoint Protection

Webroot Business Endpoint Protection 10.0
Based on 1 answer
Ease of implementation across various devices is easy and efficient regardless of scale. Whether it is 5 devices or 500 the product continually proves its the best in its class.
Christopher Audie | TrustRadius Reviewer

Return on Investment

Barracuda Email Security Gateway

  • Allows us to set it and forget it. We don't have to worry about patch or upgrade to a newer version. Barracuda does it all for us.
  • DLP has been great. That's a risk which is hard to monitor but Barracuda does it effortlessly.
Rick Sherman | TrustRadius Reviewer

Webroot Business Endpoint Protection

  • It has had a positive impact. We're getting a great deal on it through Connectwise.
  • It has kept viruses out of our systems very reliably so that saves us a lot of headaches and time wasted and loss of customer trust.
James Buchholz | TrustRadius Reviewer

Pricing Details

Barracuda Email Security Gateway

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Barracuda Email Security Gateway Editions & Modules

Additional Pricing Details

Webroot Business Endpoint Protection

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Webroot Business Endpoint Protection Editions & Modules

Edition
Webroot Business Endpoint Protection$301
  1. per seat/per year
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Barracuda Email Security Gateway
8.4
Webroot Business Endpoint Protection
9.4

Likelihood to Renew

Barracuda Email Security Gateway
Webroot Business Endpoint Protection
10.0

Usability

Barracuda Email Security Gateway
8.5
Webroot Business Endpoint Protection
10.0

Reliability and Availability

Barracuda Email Security Gateway
10.0
Webroot Business Endpoint Protection
10.0

Performance

Barracuda Email Security Gateway
6.0
Webroot Business Endpoint Protection
10.0

Support Rating

Barracuda Email Security Gateway
9.1
Webroot Business Endpoint Protection
9.0

Scalability

Barracuda Email Security Gateway
Webroot Business Endpoint Protection
10.0

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