Barracuda Impersonation Protection vs. Symantec Email Threat Detection and Response

I am not sure how I can put this any more clearly, until we deployed this product we were swamped by phishing and spear-phishing attacks. After testing the free version, I had all the info I needed to sell this to my boss; the product ID'd users and it started blocking attempts. I walked in with a stack of 60+ blocks and told my boss, "we need this." She agreed to pay for it and overnight our phishing and spear-phishing attempts dropped by 75%+. From where we were, to where we are now, with the AI learning our users and our environment, these attempts have dropped by 90-95%+. An amazing product.

From a price point Symantec cannot be beat in EDU. However, for better EDR a more robust, fully featured solution is desirable. I am not sure if Broadcom is continuing to develop the product either after purchasing it.

Incentivized

• Capturing targeted phishing attacks
• Capturing spoofed addresses - emails purporting to be from the CEO but using a Gmail account.

Incentivized

• Excellent integration with other Symantec products
• E-mail notification in case of an incident
• Excellent customer support

Incentivized

• Small company's don't really benefit from the AI
• It would be great if some more rule intelligence could be added.

Incentivized

• Adding malicious sources taking time
• Reporting function is very basic
• Symantec ATP has no integration with Symantec ETDAD.

Incentivized

We've had the product for 2-years now, I am not going back to where I was when I wasn't using this.

Extremely easy to use. You can easily review and decide how to handle phishing email attacks.

Incentivized

until now, i haven't encountered any problem.

Incentivized

no delays seen.

Incentivized

Support from Barracuda, in all departments, has been exceptional. They are quick to respond, they are attentive and they have been courteous. I have nothing but the best things to say about their staff. My only issue is that their ticketing system needs to better identify a cloud user versus a physical hardware user.

It was "stupid easy" from the technical side.

We have been a long-standing customer of Barracuda Backups Cloud to Cloud and Main Backups so this was a logical extension of what we had already been doing and the positive results we had been receiving on the other products

Incentivized

We are making a migration from Symantec to SentinelOne in the near future for easier deployment, better EDR and management functionality.

Incentivized

It is 1 setting for your environment. so flexibility is low (but not necessary). I have not yet noticed any delays due to sentinel

Incentivized

• Reducing the risk of a user inadvertently responding to a malicious email

Incentivized

• It has been a good solution for the time we have used it.

Incentivized