Likelihood to Recommend Barracuda Security Awareness Training is well suited for companies that are looking to automate and schedule phishing simulation, education, and training on a regular basis. It would be less appropriate for companies that already have a security awareness training platform already implemented.
Read full review Hoxhunt has the right strategy to make the users stop and think twice about what they are reading or clicking. Taking the user to the point of double-checking on every single unexpected message, and creating a safer scenario for any company.
Read full review Pros The software helps us create emails that look exactly or almost exactly the same as the phishing emails we found in our email gateway. We already use the ESS gateway from Barracuda Networks, and in the TEP bundle, this software is included, so it's not that much work to also configure this. In the software, we can see reports on how our users performed. We can make a selection of users that are more prone to click on "false" links, and this way, we can help them individually. Read full review Disguises emails like someone from within the organization. Does a good job of making an email seem urgent. Does a good job of appealing to the emotions, to attract someone to open an attachment. Seems to pick up on recent topics that you had emailed about, and tries to imitate something in that topic. Read full review Cons Providing animated templates for custom campaigns would be helpful, potentially a "builder site" where templates could be put together with custom questions/answers. Reporting through functional could use some work. We typically create phishing tests to help our users learn how to spot concerns, and the reports do not provide who actually "reported" the phish as opposed to who did not. This has been a year-long request to Barracuda, and the same issue is present in our campaigns as well. We would love to see an annual release of new training topics and campaign ideas. Read full review The score could be more transparent, as there are people with more stars and I don't know why, as I correctly reported the phishing Have other ways to get stars other than just reporting email Have a user score comparison tool Read full review Likelihood to Renew Although cost competitive, we still feel like we are not digging deep enough to train our staff. We have little to no way other than digging through reports that have not proven to be adequately documented (hey you, Barracuda campaign reports) to identify and require users to take more training who have not passed their requirements.
Read full review Usability Once you are started it is great. The only issue is to get started. The administrator interface [I feel] is not intuitive enough. It lacks some kind of quick start wizard. The templates are good and fit several regions. So we can do our Belgian campaign and French campaign, each with a different template.
Read full review Support Rating Working with Barracuda PhishLine support is always a good experience. They are very professional, they are attentive and they are courteous. When I first purchased Barracuda PhishLine a few year ago it was new to them as well. At the time, the support staff could been better trained. That said, they worked hard to help and resolve my issues.
Read full review Alternatives Considered 365 defender has a tool for user security training, it is much more rudimentary than Barracudas, but the interface is much nicer. Both offer email attack testing, reporting, and training, but barracuda offers additional attack types, like file and SMS testing. Both seem to come free with other software and can be brought as add-ons.
Read full review Train employees with Hoxhunt so that they can learn to recognize and report real attacks. Don’t let your employees fall victim to phishing attacks. Explore the free training demo. Customer Success Support. Fully Automated Training. Threat Insight & Response. explain why behavior change is relevant for cybersecurity, and the applicable psychological mechanisms, tools, and theories.
Read full review Return on Investment We have seen a huge improvement in user non-engagement with phishing emails. We now have a well-educated group of employees that are very adept at knowing malware when they see it. A great tool for IT staff that saves time with training resources. Read full review Mitigating potential threats allows for a continuous workflow Reducing the incidence of information leakage allows the company to maintain its competitiveness based on its capacity for innovation. It allows our IT security department to detect those users who need better cyber security training. The efforts of our IT engineers are now focused on finding improvements, and not on solving problems derived from the computer infection. Read full review ScreenShots