9 Ratings
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Score 8.5 out of 100
50 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Barracuda Sentinel

I am not sure how I can put this any more clearly, until we deployed this product we were swamped by phishing and spear-phishing attacks. After testing the free version, I had all the info I needed to sell this to my boss; the product ID'd users and it started blocking attempts. I walked in with a stack of 60+ blocks and told my boss, "we need this." She agreed to pay for it and overnight our phishing and spear-phishing attempts dropped by 75%+. From where we were, to where we are now, with the AI learning our users and our environment, these attempts have dropped by 90-95%+. An amazing product.
Anonymous | TrustRadius Reviewer

Mimecast Secure Email Gateway

Mimecast has been great at filtering our email for spam, phishing attempts, and potentially dangerous email attachments. We have been very happy with the reliability of the Mimecast services - I don't remember it being down in 2 years of using the service. My one complaint is that the admin console is not very easy to navigate, which makes some of the services difficult to implement. That being said, their support team has been great about walking us through these issues.
Josh Cope | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Barracuda Sentinel
Mimecast Secure Email Gateway
8.6
Anti-malware
Barracuda Sentinel
Mimecast Secure Email Gateway
8.6
Cusomizability
Barracuda Sentinel
Mimecast Secure Email Gateway
8.0
Data Loss Protection
Barracuda Sentinel
Mimecast Secure Email Gateway
8.9
Threat Detection
Barracuda Sentinel
Mimecast Secure Email Gateway
8.9
Sandboxing
Barracuda Sentinel
Mimecast Secure Email Gateway
9.2
End-to-End Encryption
Barracuda Sentinel
Mimecast Secure Email Gateway
9.2
Management Tools
Barracuda Sentinel
Mimecast Secure Email Gateway
7.6

Pros

Barracuda Sentinel

  • Set and forget
  • Very easy
  • Simple to use dashboard
IGNACE QUAGHEBEUR | TrustRadius Reviewer

Mimecast Secure Email Gateway

  • Email retention - convenience for the end-users to access older messages even if they've deleted them from Outlook
  • SPAM management - allows us to prevent SPAM and Phishing attacks with custom policies that fit our organizational needs
  • URL protection - allows incoming emails with a URL to be scanned and protects our end-users from clicking on malicious URLs
Anonymous | TrustRadius Reviewer

Cons

Barracuda Sentinel

  • The product is pretty solid so I am not sure how it can be improved. One thing I noticed recently, I am not getting the emails back from Sentinel when I send in a "miss". Used to be I got an email back saying "sorry we missed this, we are improving." That does happen anymore, so I am assuming that when I send a miss, the AI is getting better.
  • I would expand this to cover all kinds of email fraud like ransomware and spam rather than creating another product.
Anonymous | TrustRadius Reviewer

Mimecast Secure Email Gateway

  • The Admin Management console is absurdly complicated. For every first time we wanted to setup we've had to call their support for assistance. Support is quick and fantastic but it's so difficult to do anything yourself. They seem to have gone out of their way to call features unique things instead of using standard language from other providers so you as an IT professional know what you're looking for to setup.
  • They have lots of KB articles, which their support will point you to. They are written on the most basic level and don't actually provide the help you need. For example, the KB page will tell you the list of options on the page... but not actually tell you what you do, why you might use them, or define their terminology.
  • Their email threat management system has several nice features. One of the features available is that it will rewrite links in emails so that users click the link and it sandboxes the link, testing it on their server space and the user sees it there. This means the actual link in the email gets changed to the address of one of their servers. As a law firm, the EXACT LINKS are important to maintain in our communications and editing actual data from our clients to point to a Mimecast server is an unacceptable practice. I wish they had an alternative that did not edit the link itself on the page.
Debbie Johnson | TrustRadius Reviewer

Likelihood to Renew

Barracuda Sentinel

Barracuda Sentinel 9.1
Based on 1 answer
We've had the product for 2-years now, I am not going back to where I was when I wasn't using this.
Anonymous | TrustRadius Reviewer

Mimecast Secure Email Gateway

No score
No answers yet
No answers on this topic

Usability

Barracuda Sentinel

Barracuda Sentinel 8.7
Based on 3 answers
Extremely easy to use. You can easily review and decide how to handle phishing email attacks.
Jay Glatt | TrustRadius Reviewer

Mimecast Secure Email Gateway

No score
No answers yet
No answers on this topic

Support Rating

Barracuda Sentinel

Barracuda Sentinel 8.8
Based on 3 answers
I've not yet had the need to contact Barracuda for support of Sentinel. The product is very easy to use and needs no real setup. However, knowing how Barracuda support works in other areas of their products, I'm sure any Sentinel support would be expertly handled.
Jay Glatt | TrustRadius Reviewer

Mimecast Secure Email Gateway

Mimecast Secure Email Gateway 8.8
Based on 10 answers
When calling them you get best in the world customer services but as previously mentioned their online community and capabilities are a bit lacking. They want you to log into their portal to see updates on issues (vs. using a public facing service) and I rarely find the answers to my issues in electronic format. Their online presence is only helpful with the simplest of issues.
Anonymous | TrustRadius Reviewer

Implementation Rating

Barracuda Sentinel

Barracuda Sentinel 9.1
Based on 1 answer
It was "stupid easy" from the technical side.
Anonymous | TrustRadius Reviewer

Mimecast Secure Email Gateway

No score
No answers yet
No answers on this topic

Alternatives Considered

Barracuda Sentinel

My firm has a Barracuda Back-up 490 and a Barracuda Web Filter. In a previous life, the firm I worked for, were Barracuda resellers, I know the quality of the products from the sales side, the training side, the support side, and the user side. We were posed with Barracuda vs. Mimecast. In the end, Barracuda won because of the reputation of the product, the company, and its people. Another big piece of the choice was the ability to "test drive" the product, testing gave me concrete data with which to the sell the product to my management. We are looking to expand this footprint to one of our sister companies now. Wasn't even a competition really. The other thing in retrospect? The installation was seamless and took no time. All we had to do was develop a 1-pager to send to staff warning them of the change, the emails they might see, and how to self administer the client.
Anonymous | TrustRadius Reviewer

Mimecast Secure Email Gateway

Previously we have only used the default on-premise exchange that comes with SBS. This was very simple and only provided basic filtering of spam and junk mail. We weren't able to filter impersonation mail or emails with malicious code
Dale Simpson | TrustRadius Reviewer

Return on Investment

Barracuda Sentinel

  • Less administration time to check suspicious logins
  • AI works very well. No false positives
  • It is an addon. It improves your security but will not stop all threats
IGNACE QUAGHEBEUR | TrustRadius Reviewer

Mimecast Secure Email Gateway

  • Positive - It's hard to put a dollar amount on prevention, but we have been saved many times by the email and URL security filter. Users have clicked on links which were blocked by Mimecast. We have avoided costly ransomware and virus situations many times because of this.
  • Cost savings - Mimecast has worked with us to set reasonable prices, especially because we are a non-profit. At the time of purchase they were significantly cheaper than their closest competitor (Proofpoint).
  • Subscription cost. This is a subscription product so overall it can be more expensive than an on-premise solution. However we feel that the cost was well worth the security benefits.
Anonymous | TrustRadius Reviewer

Pricing Details

Barracuda Sentinel

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Mimecast Secure Email Gateway

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Barracuda Sentinel
9.1
Mimecast Secure Email Gateway
9.1

Likelihood to Renew

Barracuda Sentinel
9.1
Mimecast Secure Email Gateway

Usability

Barracuda Sentinel
8.7
Mimecast Secure Email Gateway

Support Rating

Barracuda Sentinel
8.8
Mimecast Secure Email Gateway
8.8

Implementation Rating

Barracuda Sentinel
9.1
Mimecast Secure Email Gateway

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