BeInContact vs. Nextiva Contact Center
BeInContact vs. Nextiva Contact Center
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
BeInContact | N/A | BeInContact is a Cloud Contact Center Omnichannel platform. It is designed to be simple and intuitive in its use while being flexible and agile in its configuration. Features are included out of the box and can be activated at any time: ACD, IVR, AI, Call recording, Predictive dialer, and complete reports. Users can deploy the Customer Service solution in just a few days, without the need to wait for implementations that take whole months. After examining… | $38 per month per seat | |
Nextiva Contact Center | N/A | Nextiva headquartered in Scottsdale, Arizona offers the Nextiva VoIP Call Center solution in two editions, Pro and Enterprise. It also features support for contact centers, allowing clients to manage customer service over multiple channels. Both plans feature unlimited call queues and intelligent call distribution. | $129 per month per user |
BeInContact | Nextiva Contact Center | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic |
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
BeInContact | Nextiva Contact Center | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
|
BeInContact | Nextiva Contact Center | ||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Contact Center Software |
| ||||||||||||||||||||||||||||||||||||||||||
Workforce Optimization (WFO) |
|
BeInContact | Nextiva Contact Center | |
---|---|---|
Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
BeInContact | Nextiva Contact Center | |
---|---|---|
Likelihood to Recommend | - (0 ratings) | 9.1 (31 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 10.0 (1 ratings) |
BeInContact | Nextiva Contact Center | |
---|---|---|
Likelihood to Recommend | BeCloud Solutions No answers on this topic | Nextiva |
Pros | BeCloud Solutions No answers on this topic | Nextiva |
Cons | BeCloud Solutions No answers on this topic | Nextiva |
Likelihood to Renew | BeCloud Solutions No answers on this topic | Nextiva |
Support Rating | BeCloud Solutions No answers on this topic | Nextiva |
Alternatives Considered | BeCloud Solutions No answers on this topic | Nextiva |
Return on Investment | BeCloud Solutions No answers on this topic | Nextiva |
ScreenShots |