What users are saying about
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Top Rated
43 Ratings
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Top Rated
87 Ratings

BigTime Software

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Top Rated
43 Ratings
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Score 8.9 out of 100

Mavenlink

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Top Rated
87 Ratings
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Score 8.3 out of 100

Feature Set Ratings

    Project Management

    BigTime Software

    Feature Set Not Supported
    N/A
    8.5

    Mavenlink

    85%
    Mavenlink ranks higher in 14/14 features

    Task Management

    N/A
    0 Ratings
    8.9
    89%
    40 Ratings

    Resource Management

    N/A
    0 Ratings
    8.6
    86%
    38 Ratings

    Gantt Charts

    N/A
    0 Ratings
    8.3
    83%
    32 Ratings

    Scheduling

    N/A
    0 Ratings
    8.4
    84%
    38 Ratings

    Workflow Automation

    N/A
    0 Ratings
    8.7
    87%
    6 Ratings

    Team Collaboration

    N/A
    0 Ratings
    8.7
    87%
    40 Ratings

    Support for Agile Methodology

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Support for Waterfall Methodology

    N/A
    0 Ratings
    9.0
    90%
    2 Ratings

    Document Management

    N/A
    0 Ratings
    8.5
    85%
    39 Ratings

    Email integration

    N/A
    0 Ratings
    8.4
    84%
    36 Ratings

    Mobile Access

    N/A
    0 Ratings
    7.6
    76%
    33 Ratings

    Timesheet Tracking

    N/A
    0 Ratings
    8.8
    88%
    41 Ratings

    Change request and Case Management

    N/A
    0 Ratings
    8.1
    81%
    28 Ratings

    Budget and Expense Management

    N/A
    0 Ratings
    8.6
    86%
    34 Ratings

    Professional Services Automation

    BigTime Software

    Feature Set Not Supported
    N/A
    8.4

    Mavenlink

    84%
    Mavenlink ranks higher in 4/4 features

    Quotes/estimates

    N/A
    0 Ratings
    8.7
    87%
    4 Ratings

    Invoicing

    N/A
    0 Ratings
    8.3
    83%
    24 Ratings

    Project & financial reporting

    N/A
    0 Ratings
    8.4
    84%
    28 Ratings

    Integration with accounting software

    N/A
    0 Ratings
    8.2
    82%
    22 Ratings

    Attribute Ratings

    • BigTime Software is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew
    • Mavenlink is rated higher in 2 areas: Usability, Support Rating

    Likelihood to Recommend

    8.8

    BigTime Software

    88%
    25 Ratings
    8.0

    Mavenlink

    80%
    45 Ratings

    Likelihood to Renew

    9.6

    BigTime Software

    96%
    2 Ratings
    8.8

    Mavenlink

    88%
    4 Ratings

    Usability

    8.8

    BigTime Software

    88%
    2 Ratings
    9.0

    Mavenlink

    90%
    6 Ratings

    Availability

    BigTime Software

    N/A
    0 Ratings
    9.1

    Mavenlink

    91%
    2 Ratings

    Performance

    BigTime Software

    N/A
    0 Ratings
    7.7

    Mavenlink

    77%
    4 Ratings

    Support Rating

    9.0

    BigTime Software

    90%
    4 Ratings
    10.0

    Mavenlink

    100%
    14 Ratings

    In-Person Training

    BigTime Software

    N/A
    0 Ratings
    9.1

    Mavenlink

    91%
    1 Rating

    Online Training

    BigTime Software

    N/A
    0 Ratings
    8.2

    Mavenlink

    82%
    1 Rating

    Implementation Rating

    BigTime Software

    N/A
    0 Ratings
    5.6

    Mavenlink

    56%
    8 Ratings

    Product Scalability

    BigTime Software

    N/A
    0 Ratings
    8.2

    Mavenlink

    82%
    1 Rating

    Likelihood to Recommend

    BigTime Software

    Very convenient software. No VPN is needed, and you can log in by phone, via the app, or from desktop computers. I love the feature to downloads XLS files so I can manipulate the data for quick analysis and entry into other reports. While the downside, some features are a bit hard to find. Certain configurations are not obvious, but things will go smoothly once set up.
    Fajar Wirawan | TrustRadius Reviewer

    Mavenlink

    Mavenlink is useful for planning and maximizing our resources. Improved resource visibility and control. It helps us determine who is accessible in terms of skill and competency, as well as the amount of work they are capable of handling. Mavenlink is beneficial for forecasting resource needs and reallocating resources to meet goals. Mavenlink is useful to have a control over the work minute by minute, without having to wait for answers. It's flexible to monitor how time, money and margins are managed from anywhere at any time. Mavenlink allows us to examine and act through an industry-leading
    business intelligence layer that provides you with dozens of well-crafted
    reports to solve pricing, profit, usage, and availability issues.
    Maryam Abbott Saldivia | TrustRadius Reviewer

    Pros

    BigTime Software

    • I like the functionality of being able to make payments electronically and the amount of banks and payment methods that are available.
    • Another very useful feature of this tool is that the system allows to set a parameter to perform automatic invoices.
    • I also really like the amount of templates that this tool has. Since it allows us to make customizable reports to our clients.
    Tommy Parker | TrustRadius Reviewer

    Mavenlink

    • It allows a lot of customization in regards for projects if you want them to be extremely detailed on tasks
    • Master planning feature gives a great overall view for me planning my projects out
    • The design looks better than Salesforce, color coding certain projects indicating for their statuses
    Anonymous | TrustRadius Reviewer

    Cons

    BigTime Software

    • For some types of projects, we are unable to use BigTime's invoicing feature. It would be nice if we could further customize invoices to fit our needs. We still have to use Quickbooks to complete certain invoices.
    • Being able to create Purchase Orders in BigTime would be extremely useful to us. We currently use Quickbooks for this.
    Anonymous | TrustRadius Reviewer

    Mavenlink

    • The Gantt chart does not allow for baselines to be stored
    • There is no means to upload an excel task tracker and build a plan using an upload
    • The schedule does not allow for planning of holidays
    • The status report functionality needs to be improved
    Anonymous | TrustRadius Reviewer

    Pricing Details

    BigTime Software

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional

    Starting Price

    $0

    BigTime Software Editions & Modules

    Edition
    Express$101
    Pro$401
    Premier$301
    EnterpriseCustom
    1. User per Month
    2. none
    Additional Pricing Details

    Mavenlink

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Required
    Contact Us

    Starting Price

    $0

    Mavenlink Editions & Modules

    Edition
    Premier$591
    EnterpriseContact Sales Team
    1. per month per seat
    2. none
    Additional Pricing Details
    Please contact sales@mavenlink.com for Enterprise pricing or more information.

    Likelihood to Renew

    BigTime Software

    BigTime Software 9.6
    Based on 2 answers
    Its been a huge help in saving time and making billing more efficient. Would like to see the product grow and be able to continue to use it.
    Anonymous | TrustRadius Reviewer

    Mavenlink

    Mavenlink 8.8
    Based on 4 answers
    Although the company I currently work for does not use the product I have recommended that we do switch to Mavenlink. We will be opening some new sites internationally this year and I can see that Mavenlink would be a great product for us to use
    Eric Adams | TrustRadius Reviewer

    Usability

    BigTime Software

    BigTime Software 8.8
    Based on 2 answers
    Staff adapted to the new timesheets immediately. The invoice platform is nice and tracking WIP is great!Color backgrounds still need work. The new vibrant mode is OK. still trying it out.
    Anonymous | TrustRadius Reviewer

    Mavenlink

    Mavenlink 9.0
    Based on 6 answers
    I think Mavenlink is the most robust and best project management tool out there for an organization like ours. However, some of our staff feel like it isn't as user-friendly as it could be. From a Director point of view or a Project Manager point of view, Mavenlink is exceptional. From the point of view of a task-doer, it could be more visually appealing. Also, the mobile version isn't great.
    Rachel Stantliff | TrustRadius Reviewer

    Reliability and Availability

    BigTime Software

    No score
    No answers yet
    No answers on this topic

    Mavenlink

    Mavenlink 9.1
    Based on 2 answers
    Mavenlink gives advance notice for system upgrades, and they're not during our business day. Mavenlink has always been available when we needed it.
    Micquella Anthony | TrustRadius Reviewer

    Performance

    BigTime Software

    No score
    No answers yet
    No answers on this topic

    Mavenlink

    Mavenlink 7.7
    Based on 4 answers
    Very good integration with Google apps. Some complexity is called however in the synchronization between Google Tasks and Maven links tasks. This can sometimes lead to duplicate records in Google Tasks. It has been dissolvable that becomes cumbersome if not properly curated.
    Steve Goldsmith | TrustRadius Reviewer

    Support Rating

    BigTime Software

    BigTime Software 9.0
    Based on 4 answers
    The support is amazing! They are always available through the chat interface in the program. Each support person has fully answered my questions the first time. I have had a positive experience with each inquiry. It is very important to me that I am able to get instant access to help so that I can make the most of the software and all of its capabilities.
    Heather Brumbaugh | TrustRadius Reviewer

    Mavenlink

    Mavenlink 10.0
    Based on 14 answers
    Mavenlink support is fantastic! Any issues that arise are always handled quickly and efficiently. Granted, we haven't had many issues to report. Typically, my team tends to only reach out to support if they need assistance remembering how to do something or asking about an improvement. We had Mavenlink build an integration when we first started using the software, and the support team worked hard to listen and improve the integration.
    Rachel Stantliff | TrustRadius Reviewer

    In-Person Training

    BigTime Software

    No score
    No answers yet
    No answers on this topic

    Mavenlink

    Mavenlink 9.1
    Based on 1 answer
    We prepared questions in advance, and our trainer was an expert in what Mavenlink was and wasn't able to do. We were able to have multiple people trained at once.
    Micquella Anthony | TrustRadius Reviewer

    Online Training

    BigTime Software

    No score
    No answers yet
    No answers on this topic

    Mavenlink

    Mavenlink 8.2
    Based on 1 answer
    The training was very well-organized. We were able to send questions in advance so the instructor knew what to cover, and the brought up related topics to maximize the usefulness of what they were teaching us.
    Micquella Anthony | TrustRadius Reviewer

    Implementation Rating

    BigTime Software

    No score
    No answers yet
    No answers on this topic

    Mavenlink

    Mavenlink 5.6
    Based on 8 answers
    Dedicate as much internal time to the implementation effort as possible, even if you're using a 3rd party or Mavenlink services. Your team knows your processes the best
    Micquella Anthony | TrustRadius Reviewer

    Alternatives Considered

    BigTime Software

    I liked the client management, but it didn't do time tracking, billing or syncing with quickbooks. It was too robust for my needs. I tried it for the client management and thought I might use it along with bigtime, but it was too cumbersome and would involve too much double entry. And it didn't track time or bill which are necessary functions
    Suzanne Priddle-Luck | TrustRadius Reviewer

    Mavenlink

    We have since switched over to JIRA and let me tell you, it was probably the best decision we have made as a company. We chose Mavenlink based on promises from the sales team about future roadmap work that really never happened. We thought Mavenlink would easily integrate with our billing software but we couldn't have been more wrong. We ended up never utilizing Mavenlink invoices as they don't even allow you to fully customize your invoices that go out to clients!
    Anonymous | TrustRadius Reviewer

    Scalability

    BigTime Software

    No score
    No answers yet
    No answers on this topic

    Mavenlink

    Mavenlink 8.2
    Based on 1 answer
    It's very easy to add users and contractors into Mavenlink. There's also an option that let's you manage access for teams in multiple locations.
    Micquella Anthony | TrustRadius Reviewer

    Return on Investment

    BigTime Software

    • Before BigTime, we were using Excel to track everything, creating invoices, and run reports. Getting on BigTime has saved us tons of time and effort which equates to dollars saved on labor.
    • From a legal standpoint, BigTime has allowed us to be organized and prepared in the event we would need to present financial details to anyone.
    Bobak Tehrany, P.E., PTOE | TrustRadius Reviewer

    Mavenlink

    • Manvenlink is perfect for showing expenses and income over time and across people.
    • Manvenlink is adaptable for the integration and automation of the processes of each of our projects in order to optimize resources and improve operational performance.
    • Mavenlink allows us to determine if our projects are profitable or not, as well as save significant time by automating components such as recurring tasks and having templates, among other things.
    • Manvenlink is advantageous for our operations due to its simple portfolio management of our projects: manage several projects at once and receive a complete perspective of the development of each one at a glance.
    • Manvenlink kindly provides us with robust discussion threads, access restrictions, and built-in document management, allowing us to contextualize communications.
    Andrew Saldivia | TrustRadius Reviewer

    Screenshots

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