What users are saying about
3 Ratings
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Score 9 out of 100
2 Ratings
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Score 8.4 out of 100

Feature Set Ratings

  • BizMerlin ranks higher in 3 feature sets: Leave and Attendance Management, HR Reporting, Onboarding
  • HRdirect Smart Apps ranks higher in 1 feature set: Employee Self Service
  • BizMerlin and HRdirect Smart Apps are tied in 1 feature set: Human Resource Management

Human Resource Management

10.0

BizMerlin

100%
10.0

HRdirect Smart Apps

100%
BizMerlin ranks higher in 5/6 features

Employee demographic data

10.0
100%
2 Ratings
10.0
100%
1 Rating

Employment history

10.0
100%
2 Ratings
N/A
0 Ratings

Job profiles and administration

10.0
100%
2 Ratings
10.0
100%
1 Rating

Organizational charting

10.0
100%
2 Ratings
N/A
0 Ratings

Organization and location management

10.0
100%
2 Ratings
N/A
0 Ratings

Compliance data (COBRA, OSHA, etc.)

N/A
0 Ratings
10.0
100%
1 Rating

Payroll Management

10.0

BizMerlin

100%

HRdirect Smart Apps

Feature Set Not Supported
N/A
BizMerlin ranks higher in 2/2 features

Support for external payroll vendors

10.0
100%
1 Rating
N/A
0 Ratings

Benefit plan administration

10.0
100%
1 Rating
N/A
0 Ratings

Leave and Attendance Management

10.0

BizMerlin

100%
1.0

HRdirect Smart Apps

10%
BizMerlin ranks higher in 2/3 features

Balance details

10.0
100%
2 Ratings
N/A
0 Ratings

Annual carry-forward and encashment

10.0
100%
2 Ratings
N/A
0 Ratings

Approval workflow

N/A
0 Ratings
1.0
10%
1 Rating

Employee Self Service

9.6

BizMerlin

96%
10.0

HRdirect Smart Apps

100%
BizMerlin ranks higher in 4/5 features

View and generate pay and benefit information

9.0
90%
2 Ratings
10.0
100%
1 Rating

Update personal information

10.0
100%
2 Ratings
10.0
100%
1 Rating

View company policy documentation

10.0
100%
2 Ratings
10.0
100%
1 Rating

Employee recognition

9.0
90%
2 Ratings
N/A
0 Ratings

View job history

10.0
100%
2 Ratings
N/A
0 Ratings

HR Reporting

10.0

BizMerlin

100%
1.0

HRdirect Smart Apps

10%
BizMerlin ranks higher in 3/3 features

Report builder

10.0
100%
2 Ratings
1.0
10%
1 Rating

Pre-built reports

10.0
100%
2 Ratings
1.0
10%
1 Rating

Ability to combine HR data with external data

10.0
100%
1 Rating
N/A
0 Ratings

Onboarding

10.0

BizMerlin

100%
1.0

HRdirect Smart Apps

10%
BizMerlin ranks higher in 2/2 features

New hire portal

10.0
100%
1 Rating
1.0
10%
1 Rating

Manager tracking tools

10.0
100%
1 Rating
1.0
10%
1 Rating

Performance and Goals

9.8

BizMerlin

98%

HRdirect Smart Apps

Feature Set Not Supported
N/A
BizMerlin ranks higher in 4/4 features

Corporate goal setting

10.0
100%
2 Ratings
N/A
0 Ratings

Individual goal setting

10.0
100%
2 Ratings
N/A
0 Ratings

Line-of sight-visibility

9.0
90%
2 Ratings
N/A
0 Ratings

Performance tracking

10.0
100%
2 Ratings
N/A
0 Ratings

Performance Management

9.4

BizMerlin

94%

HRdirect Smart Apps

Feature Set Not Supported
N/A
BizMerlin ranks higher in 5/5 features

Performance plans

9.0
90%
2 Ratings
N/A
0 Ratings

Performance improvement plans

9.0
90%
2 Ratings
N/A
0 Ratings

Review status tracking

9.0
90%
2 Ratings
N/A
0 Ratings

Review reminders

10.0
100%
2 Ratings
N/A
0 Ratings

Multiple review frequency

10.0
100%
1 Rating
N/A
0 Ratings

Succession Planning

10.0

BizMerlin

100%

HRdirect Smart Apps

Feature Set Not Supported
N/A
BizMerlin ranks higher in 3/3 features

Create succession plans/pools

10.0
100%
1 Rating
N/A
0 Ratings

Candidate ranking

10.0
100%
1 Rating
N/A
0 Ratings

Candidate development

10.0
100%
1 Rating
N/A
0 Ratings

Recruiting / ATS

10.0

BizMerlin

100%

HRdirect Smart Apps

Feature Set Not Supported
N/A
BizMerlin ranks higher in 7/7 features

Job Requisition Management

10.0
100%
2 Ratings
N/A
0 Ratings

Company Website Posting

10.0
100%
2 Ratings
N/A
0 Ratings

Publish to Social Media

10.0
100%
2 Ratings
N/A
0 Ratings

Job Search Site Posting

10.0
100%
2 Ratings
N/A
0 Ratings

Duplicate Candidate Prevention

10.0
100%
1 Rating
N/A
0 Ratings

Applicant Tracking

10.0
100%
2 Ratings
N/A
0 Ratings

Notifications and Alerts

10.0
100%
2 Ratings
N/A
0 Ratings

Attribute Ratings

  • HRdirect Smart Apps is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

BizMerlin

80%
2 Ratings
10.0

HRdirect Smart Apps

100%
1 Rating

Likelihood to Renew

BizMerlin

N/A
0 Ratings
1.0

HRdirect Smart Apps

10%
1 Rating

Support Rating

BizMerlin

N/A
0 Ratings
1.0

HRdirect Smart Apps

10%
2 Ratings

Likelihood to Recommend

BizMerlin

We took the trial of 3 HR software before going with BizMerlinHR. We wanted to have a comprehensive HR solution to cover our Paperless employee records, employee onboarding, PTO, Timesheets and Employee Performance Management. We were not looking for an Applicant Tracking system and Retention management module, but when we saw the functionality and easy use we were completely sold to those modules as well. It was like add-on but the price of everything was more economical than the other software that we were reviewing
Read full review

ComplyRight

UPDATE 3/20/2020: I initially gave HRDirect a "0" recommendation due to all the issues we had with the PTO Module. However, since purchasing the Harassment Training Module ($90), this product is the best value for the money and puts us in compliance with mandated requirements. It is easy to use and well-presented. At this point in time, with the issues and frustration level of all our employees, managers, and payroll department, it would be difficult for me to recommend this app as suitable in any scenario. However, should HRdirect fix the issues and get the app to perform as it was originally designed, it would be a great product for a small to medium company that has limited resources yet wants a good product for the money. In our experience, the new hire portal did not appear to be functioning properly; our new hires were not able to access the blank documents. They could see them but not open them (PDFs).
Read full review

Pros

BizMerlin

  • This software is highly configurable. Very easy to use. Lots of out of box integration.
  • It's got a mobile app and is also cloud based.
  • The goals module is our biggest used module. It also has great features like instant feedback, applicant tracking and onboarding.
Read full review

ComplyRight

  • Initially, you were able to see all activity and drill down for details.
  • It was easy-access for all our employees in the 7 states we operate in.
  • It provided tracking for the managers.
  • Payroll had access to all PTO requests.
Read full review

Cons

BizMerlin

  • Could be improved by adding more advanced HR practices
  • We wish there was more flexibility for integration
Read full review

ComplyRight

  • HRdirect performed an upgrade in 2019 and that's where things went awry.
  • You could no longer drill down through the calendar to see the details - i.e. Doctor's appointment, illness, childcare issues, vacation, etc.
  • Previous year PTO requests were not archived and you now had to scroll through hundreds of PTO requests to see the most current.
  • Previous PTO requests were listed oldest to most current, resulting in much frustration trying to locate specific ones.
  • The print option was not longer functional.
  • The online help request form was no longer accessible.
Read full review

Pricing Details

BizMerlin

Starting Price

Editions & Modules

BizMerlin editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    HRdirect Smart Apps

    Starting Price

    Editions & Modules

    HRdirect Smart Apps editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      NO PER EMPLOYEE PRICING, NO BUNDLED FEATURES. JUST $60 A YEAR PER APP. Simple Pricing, No Matter How You Slice It Only use the Smart Apps that best fit your unique needs and pay the same, low price for each one: just $60 a year. It's easy to add more at any time, too - either as your needs change or as our solutions expand.

      Likelihood to Renew

      BizMerlin

      No answers on this topic

      ComplyRight

      As previously described, there are too many unresolved issues.
      Read full review

      Support Rating

      BizMerlin

      No answers on this topic

      ComplyRight

      Due to the fact that we were patient for more than 6 months with no resolution in sight, we decided to end our relationship with HRdirect for PTO tracking. 3/20/2020: We have purchased the Harassment Training Module. Excellent product with great value for the money.
      Read full review

      Alternatives Considered

      BizMerlin

      We took the trial of 3 HR software before going with BizMerlinHR. We wanted to have a comprehensive HR solution to cover our Paperless employee records, employee onboarding, PTO, Timesheets and Employee Performance Management. We were not looking for an Applicant Tracking system and Retention management module, but when we saw the functionality and easy use we were completely sold to those modules as well. It was like add-on but the price of everything was more economical than the other software that we were reviewing. Also, they really mean when they say "No setup fees" - because they helped us move all of our legacy data into the new system at no extra charge and helped us integrate with QuickBooks online. They definitely provide the best value of money when comparing the same set of features.
      We have been using BizMerlinHR since 2018, and both our HR managers and users are very happy.
      Read full review

      ComplyRight

      No answers on this topic

      Return on Investment

      BizMerlin

      • It's saving us about 40% of what we are spending
      Read full review

      ComplyRight

      • Initially, HRdirect was proving to be an excellent tool, and we were getting a quick turnaround on small issues. However, the upgrade messed things up on our accessibility, with no resolution in sight.
      • Harassment training module is excellent.
      Read full review

      Screenshots

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