BlackBerry Protect (CylancePROTECT) vs Norton

• Fast and Unobtrusive, users hardly notice that Cylance is running on their computer, except when it detects something malicious
• User interface is simple for end users, and the management interface is streamlined and easy to get started with. The management interface has a quick tutorial that comes up upon first login that explains all the different aspects of how to configure CylanceProtect.
• Customer support is fantastic - in that if you get stuck or need help understanding a feature/setting, they are quick to respond and help to ensure that your configuration is set as optimal as possible for your scenarios.

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• Advanced protection against web attacks that take advantage of software vulnerabilities. Stops threats that traditional antivirus techniques do not recognize. Filter unwanted e-mails through professionally robust antispam protection
• Block phishing websites and authenticate trusted sites. Protects, stores and manages logins and personal information. Prevent hackers from spying and stealing information. Identify unsafe websites in search results.
• It is one of the most effective antivirus when blocking and removing viruses
• It helps protect and monitor the home network. Automatically protects the PC when it connects to public wireless networks.

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• It would be great if there was a way for an administrator to make a file as safe from the end user device when a false positive has occurred (which is rare). At present and administrator has to log into the web console, create an exception and then wait 60-120 seconds for this to be effective on the end user device, still great, but this can be frustrating for users that are urgently trying to use the file.
• Executive reporting could be better. Just a single page dashboard report that could be included in other monthly reporting.

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• It uses a lot of RAM which can cause issues in other areas of computer use.
• If you chose to un-install it can be difficult to get rid of all traces of the program.
• The initial configuring can be challenging for the average user as the manuals are overwhelming. Better tutorials would be helpful.

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• We have the piece of mind that our endpoints are protected.
• We have more time to work on other projects as we don't have to worry about computers being on to have scheduled scans.
• Our computers CPU and RAM aren't going to be taken up with big process like typical anti-virus programs do.

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• It has helped prevent any private company information including banking and accounting information from being obtained by hackers. This helps prevent attacks on our accounts which would cause huge issues for our company.
• It helps keep our computers from crashing due to viruses which would halt any operations on that computer and cause extra hours for our I.T. Department to fix.

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