Likelihood to Recommend BlackLine can be very useful in helping individuals keep track of their monthly, quarterly, and annual tasks to ensure that the team meets all deadlines and goals. Specifically, the recurring tasks and reconciliations are beneficial for teams with very routine month-end close processes and help keep everyone on track. However, if functions are often changing or irregular, BlackLine may be challenging to use as it would need to be updated and tweaked regularly.
Read full review Workday is well suited for managing employees throughout their full life cycle. It excels at housing employee data from the start of their time with the company through their departure. Workday is less suited to payroll functions, which could be more robust.
Read full review Pros Reconciliations can be set up in many different ways, however you need, and is very easy to use. Tasks have made it so we always know where we are at as individuals and as a team. If someone is behind, we can view that, and someone can jump in and assist when necessary. A very team-friendly addition. The journal entries function is a great process as there is a definite separation of duties and an audit trail that cannot be edited, which can be provided upon request. When it can be set up to automatically "speak" to your accounting system, the process is even better as there is limited manual touching. Read full review The flexibility of going beyond handling the accounts, where we can handle cash, assets, and accounting simultaneously for the customer. The single platform offers grants management where you can organize the lifecycle of the grants and synchronize it with any criteria of grant closing out scheme. I personally liked Project billing with the essence of evaluating project revenue and nice reporting templates that can be shared with the customer at any stage of the project while having the flexibility of auditing the reported cost. Read full review Cons Early functionality for Oracle users - a lot of the new products are only for use by SAP users. Access to API data to improve the reporting of data out of BlackLine. Ability to create reports in BlackLine across data sources. Ability to email reports out of BlackLine (either ad-hoc or scheduled reports) as opposed to the current process of having the user access BlackLine to retrieve the report. Read full review Some of the Workday updates last till like 10 in the morning which prevents employees to clock in and check their times and some cases their schedules Workday can work on opening documents quicker instead of taking couple of minutes or notifying the user when they are ready to download Read full review Likelihood to Renew Because this is a great tool with many possibilities and cool perks. Plus, as an admin - because I am both user and admin - I can say that this is easy to handle, you don't even have to be able to write a single piece of code to do so
Read full review Usability BlackLine could use a little work in getting around the system. The interface is not without its issues including lots of scrolling up and down and a lack of using the entire screen. Importing of the initial setup data could be better defined and reimporting data to add additional fields could pose an issue of overwriting data in a negative way.
Read full review Workday is easy enough navigate, as long as it is properly set up. With that said, it can be put together in a modular fashion as well, allowing for a very high degree of flexibility in terms of design and process delegation. Finally, it makes consolidation achievable in times previously unthinkable.
Read full review Reliability and Availability We never experienced an outage with BlackLine. The only time the system was unavailable was during planned outages for updates and upgrades usually Friday evening after 6pm pst until Saturday morning at 6am pst.
Read full review Performance BlackLine performs rather quickly considering the amount of data we were pushing in and out of it.
Read full review Support Rating In my experience, the support team is beyond exceptional. They are incredibly knowledgeable and dedicated to the customer. You can expect prompt, professional and succinct responses. I have been working with the support team for BlackLine for more than ten years where I have been a customer four times. If anyone does Support right, it is definitely BlackLine. Not only can you trust your financials, but you can trust the team to support you through all your objectives!
Read full review Our support team has been awesome. They are extremely knowledgeable and have been able to guide us through all of the challenges we have faced. Workday's community online is also extremely helpful with many trainings and help topics that can be reviewed at your convenience.
Read full review Online Training Trainings are available for all topics on the BlackLine U portal. These were incredibly helpful when first starting with BlackLine to get the hang of it. Trainings are useful for any module. I have personally used this to teach myself how to use the tasks and variance modules, which are now fully utilized by my organization. The support team is also very helpful in training our team on anything additional we have needed.
Read full review Implementation Rating You will have to meet up with your final users, approver, internal auditor and accounting policy holder. Everyone has to agree. When you have a well written process, workflow, policy, approval requirement, and control, your implementation process will be much easier
Read full review Alternatives Considered I have not used any of the other products, but we did evaluate them during our discovery phase. BlackLine was the "Cadillac" of the product offerings. You could get a similar product, and maybe even at a lower cost, but we wanted the best of the best, and that's what BlackLine is. We wanted a product that we could grow into, rather than a product we would outgrow over time as our organization grows. We have only touched the surface with BlackLine so far, and we've already reaped the benefits.
Read full review Despite
Airtable also being easier to use one thing that differentiates and put forth Workday Financial Management tool above is it's key features and better suited functionality for handling confidential data. The other positive note where Workday Financial Management performs high is it key analytics tool that's easier to use and representation of information into insightful dashboards.
Read full review Scalability After implementing BlackLine our company acquired another large company with multiple operations. We were able to use the COVID shutdown to bring them on board with BlackLine with little effort in the setup and training of the users.
Read full review Return on Investment More insight into balance sheet account balances. Our team is more timely with getting errors fixed and monitoring important accounts. The task management tool helps us ensure that we are completing all accruals and reviews each month. This has led to fewer errors and missing accruals. Our use of BlackLine has greatly increased our efficiency by reducing manual work. Read full review We were able to combine 4 different HR modules into one system. We reduced data breach incidents by 95% after shifting to Workday. One of our legacy softwares had vulnerabilities. The initial learning curve was higher than projected. We spent about a week to 10 days extra time deploying it, which affected the profit center that year. Read full review ScreenShots