Bonterra Development + Digital vs. NationBuilder

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bonterra Development + Digital
Score 7.0 out of 10
N/A
Bonterra Development + Digital enables nonprofits to increase efficiency, optimize supporter and prospect interactions, and raise more money by providing expansive fundraising, digital, and organizing tools on a unified CRM.N/A
NationBuilder
Score 7.6 out of 10
N/A
NationBuilder is a content management software offering from NationBuilder.
$35
per month
Pricing
Bonterra Development + DigitalNationBuilder
Editions & Modules
No answers on this topic
Starter
$35.00
per month
Pro
$159.00
per month
Offerings
Pricing Offerings
Bonterra Development + DigitalNationBuilder
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsContact team@info.bonterratech.com for more information about pricing.
More Pricing Information
Community Pulse
Bonterra Development + DigitalNationBuilder
Considered Both Products
Bonterra Development + Digital
Chose Bonterra Development + Digital
EveryAction is better in terms of security and fundraising. NationBuilder is better at social media data collection and allowing for users to organically scale their data and reported information based on needs. EveryAction makes an assumption that full-time staff will do the …
Chose Bonterra Development + Digital
I don't honestly remember why we selected EveryAction over these other two. I do remember that we didn't look at Salsa long because EveryAction clearly had so much more of what we wanted. It was very close with NationBuilder, but ultimately our whole team is glad we went with …
Chose Bonterra Development + Digital
Because EveryAction was developed by a team with plenty of experience in both non-profit and political work, it was far more tailored to our needs than either Salesforce (which caters more to for-profit businesses than non-profits focused on advocacy) or NationBuilder (which …
Chose Bonterra Development + Digital
There's no comparison. Other CRMs are CRMs first and tools second. EveryAction flips that without sacrificing the strength of the CRM portion of the product. For any non-profit that does education and advocacy work, there is just not comparison. No other software is set up …
Chose Bonterra Development + Digital
Price for the integrated suite of tools is unmatched. And the tools are better.
NationBuilder

No answer on this topic

Top Pros
Top Cons
Best Alternatives
Bonterra Development + DigitalNationBuilder
Small Businesses
Bonterra Guided Fundraising
Bonterra Guided Fundraising
Score 9.5 out of 10
Bonterra Development + Digital
Bonterra Development + Digital
Score 7.0 out of 10
Medium-sized Companies
Salesforce.org Nonprofit Cloud
Salesforce.org Nonprofit Cloud
Score 9.0 out of 10
Bonterra Development + Digital
Bonterra Development + Digital
Score 7.0 out of 10
Enterprises
Blackbaud CRM
Blackbaud CRM
Score 7.7 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Bonterra Development + DigitalNationBuilder
Likelihood to Recommend
7.0
(149 ratings)
7.2
(5 ratings)
Likelihood to Renew
1.1
(5 ratings)
-
(0 ratings)
Usability
3.6
(6 ratings)
-
(0 ratings)
Availability
8.8
(144 ratings)
-
(0 ratings)
Performance
8.5
(2 ratings)
-
(0 ratings)
Support Rating
1.9
(8 ratings)
-
(0 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
6.4
(142 ratings)
-
(0 ratings)
Configurability
5.7
(2 ratings)
-
(0 ratings)
Ease of integration
8.9
(2 ratings)
-
(0 ratings)
Product Scalability
10.0
(2 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Bonterra Development + DigitalNationBuilder
Likelihood to Recommend
Bonterra
It is a great tool overall, but it is expensive. Selling it to management to keep as an expense for small nonprofits is challenging. It is a powerful mobilization tool and often underused when compared to the price tag, however. Moreover, it is cumbersome for new users to learn how to use it and there is little in the way of video tutorials.
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NationBuilder
If you are managing a nonprofit agency, advocacy group, or political campaign, NationBuilder is likely the best tool available for the job. It has everything you need in one package, excellent support from NationBuilder reps, and plenty of reputable case studies that show its effectiveness. There is also a robust network of capable partners that build custom solutions and provide consulting.
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Pros
Bonterra
  • Some people find the Create A List tool more intuitive than other record-querying equivalents, which can make it easier for digital organizers to target and segment bulk emails, broadcast texts, door-knocking sheets, etc.
  • The ability to add custom fields on both Contact and Contribution records allows for some flexibility in making the system adapt to your organizing model
  • There aren't a lot of other tools out there that make phone banking quite as accessible
  • EveryAction's Email Series/Automations allow for some pretty sophisticated things to run mostly on their own, from welcome and reactivation series, to drip campaigns
  • For the most technical EveryAction users, the ability to customize online form appearance and functionality using callback functions allows for pretty intricate customization of submitter experiences (e.g. redirecting form submitters to different destinations based on how they filled out the form)
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NationBuilder
  • Great platform for managing website, social media, and donations in a single dashboard.
  • Some particularly helpful features includes turf maps for walking door to door.
  • I really appreciate the included voter files.
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Cons
Bonterra
  • Tech support resolutions and turnaround time (when going through basic channels).
  • Continuity of the software—We recently lost a feature we had enjoyed for the first several months and were told that it is "not currently possible" with our version of VAN—even though we had it.
  • I wish you could see ALL bulk uploads at ALL times, not just the last 100 batches or lines.
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NationBuilder
  • NationBuilder lacks the ability to create a message board.
  • NationBuilder needs to add threaded comments so you can respond to people who comment on your page.
  • NationBuilder needs to make it easier to offer tiered memberships.
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Likelihood to Renew
Bonterra
We will never us EA, nor recommend them to another org, simply based on their failed promises to deliver training, on-boarding and then charging our account during our free 3 month period, then after cancelling the contract their legal department tried to force us to sign a cancellation agreement that barred us from writing reviews, making comments, etc!
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NationBuilder
No answers on this topic
Usability
Bonterra
It's just so easy--there isn't a lot of techy lingo or graphics, so a regular person can log in and have a sense of what does what. There might be a few terms you need to learn, but everything is in common English so you can almost always find what you're looking for.
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NationBuilder
No answers on this topic
Reliability and Availability
Bonterra
I have found that system disruptions are rare and find that the communication from Bonterra Development + Digital in those instances to be informative and timely. I can only recall the system being down one or two times in the 8 plus years I have used Bonterra Development + Digital.
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NationBuilder
No answers on this topic
Performance
Bonterra
Will not go higher than 8 because of how often I end up locked out
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NationBuilder
No answers on this topic
Support Rating
Bonterra
I feel like product support and training should go hand in hand. Having to pay $5k to learn how to use a database is absolutely ridiculous and should be offered with the cost of your database, as it is with every other database I've ever used in the last 10 years of my career. With that being said, once I took the training, I found that the support was much more available. Having training and support behind a paywall is bad business in my opinion
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NationBuilder
No answers on this topic
Online Training
Bonterra
They went through all the features and explained in easy-to-digest details what features the system had. They were also responsive to questions we had. We were able to check in with the support team after training and received prompt followups that helped supplement the training after we had real-world experience using the system.
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NationBuilder
No answers on this topic
Implementation Rating
Bonterra
We had some issues in the transition. The group that was contracted by EveryAction to transfer our data was not adequate. Information was misplaced, and everything took longer than it was supposed to. However, our personal EveryAction rep was fabulous, and eventually, they made everything right, including giving us some additional time with the rep.
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NationBuilder
No answers on this topic
Alternatives Considered
Bonterra
Blackbaud is a Cadillac, and not needed by most small nonprofits of 3 million or less in income. We looked at several prior to choosing EveryAction. We are very pleased with EveryAction but wish that the training was more involved from a corporate perspective and that customer service could actually help more.
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NationBuilder
I'm not sure. I was not involved at this stage of the decision-making process
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Scalability
Bonterra
It just works whenever we need it. We'd grown our list and scaled up substantially since buying the product and have had no issues.
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NationBuilder
No answers on this topic
Return on Investment
Bonterra
  • It has saved me time because I can create events and connect Zoom directly and immediately save new contacts to my database from the registration.
  • In targeted emails, we have been able to collect small dollars through low effort fundraising asks.
  • Negative impact is many of our staff is not able to use it yet due to difficulty of navigation so they are going through user guides and tutorials and training to figure it out.
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NationBuilder
  • The NationBuilder ecosystem is a well-connected, supportive bunch and it has been great to be a part of that
  • Most inquiring clients are already aware of NationBuilder's benefits and know what they want to accomplish. This saves time during the on-boarding process
  • NationBuilder's sales team is undereducated about the platform and I have received feedback from clients that they are sharks/difficult to work with. This is a big problem and I have lost business from it
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ScreenShots

Bonterra Development + Digital Screenshots

Screenshot of donor segmentation and targeting by evaluating donors' past behavior, which highlights best opportunities to improve retention, increase donor value, and raise more money.Screenshot of a single, unified platform to support all kinds of campaigns by sending newsletters, creating action alerts, crafting fundraising appeals, and building automated workflows with a modern, targeted email tool boasting deliverability rates.Screenshot of multi-channel workflow automations.Screenshot of a picture of an individual record. These feature customization options used to tailor the page and highlight important information.Screenshot of a Bonterra form. 33% of forms have at least one pre-filled file due to a previous action taken across our network, boosting overall conversion rates.