Brand Embassy (discontinued) vs. Satmetrix (discontinued)
Brand Embassy (discontinued) vs. Satmetrix (discontinued)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Brand Embassy (discontinued) | N/A | Brand Embassy is now part of NICE inContact CXone (acquired May 2019). Brand Embassy is social customer service software designed to help companies with high volume social customer service prioritize and automate the customer experience. Incoming requests and mentions from social media, blogs and website forms are unified in one dashboard and routed to the most relevant customer service agent. Customers… | $39 per month | |
Satmetrix (discontinued) | N/A | Satmetrix was survey-based customer experience management software. It contained summary and individual customer data for tracking the customer lifecycle. Satmetrix was acquired by NICE Systems in July 2017, and is no longer available. | N/A |
Brand Embassy (discontinued) | Satmetrix (discontinued) | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Brand Embassy (discontinued) | Satmetrix (discontinued) | |
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Top Cons |
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Brand Embassy (discontinued) | Satmetrix (discontinued) | ||||||||||||||||||
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Survey Format & Appearance |
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Survey Content |
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Survey Logic |
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Survey Reporting & Analytics |
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Survey Administration & Security |
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Brand Embassy (discontinued) | Satmetrix (discontinued) | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Square 9 Softworks Score 9.7 out of 10 |
Medium-sized Companies | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Qualaroo Score 6.6 out of 10 |
Enterprises | Emplifi Social Marketing Cloud Score 8.9 out of 10 | Predictive Index Behavioral Assessment Score 9.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Brand Embassy (discontinued) | Satmetrix (discontinued) | |
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Likelihood to Recommend | 2.0 (12 ratings) | 4.0 (7 ratings) |
Likelihood to Renew | 7.7 (5 ratings) | 5.1 (5 ratings) |
Usability | 1.0 (1 ratings) | - (0 ratings) |
Availability | 8.2 (1 ratings) | - (0 ratings) |
Support Rating | 3.0 (4 ratings) | - (0 ratings) |
Brand Embassy (discontinued) | Satmetrix (discontinued) | |
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Likelihood to Recommend | Discontinued Products | Discontinued Products |
Pros | Discontinued Products | Discontinued Products |
Cons | Discontinued Products | Discontinued Products |
Likelihood to Renew | Discontinued Products | Discontinued Products |
Usability | Discontinued Products | Discontinued Products No answers on this topic |
Support Rating | Discontinued Products | Discontinued Products No answers on this topic |
Alternatives Considered | Discontinued Products | Discontinued Products |
Return on Investment | Discontinued Products | Discontinued Products |
ScreenShots | Brand Embassy (discontinued) Screenshots |