Chose Brand Embassy (discontinued)
Ring central, and g-mail - which sometimes 'Went down' but always gave us a workaround so that we could still help clients. Whereas when NICE went down, we were stuck.
Product | Rating | Most Used By | Product Summary | Starting Price |
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Brand Embassy (discontinued) | N/A | Brand Embassy is now part of NICE inContact CXone (acquired May 2019). Brand Embassy is social customer service software designed to help companies with high volume social customer service prioritize and automate the customer experience. Incoming requests and mentions from social media, blogs and website forms are unified in one dashboard and routed to the most relevant customer service agent. Customers… | $39 per month |
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Editions & Modules | No answers on this topic | ||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | ||||||||||
Additional Details | — | ||||||||||
More Pricing Information |
Brand Embassy (discontinued) | |
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Considered Both Products | Brand Embassy (discontinued) |
Top Pros | |
Top Cons |
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Brand Embassy (discontinued) | |
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Small Businesses | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
Enterprises | Emplifi Social Marketing Cloud Score 8.9 out of 10 |
All Alternatives | View all alternatives |
Brand Embassy (discontinued) | |
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Likelihood to Recommend | 2.0 (12 ratings) |
Likelihood to Renew | 7.7 (5 ratings) |
Usability | 1.0 (1 ratings) |
Availability | 8.2 (1 ratings) |
Support Rating | 3.0 (4 ratings) |
Brand Embassy (discontinued) | |
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Likelihood to Recommend | Discontinued Products |
Pros | Discontinued Products |
Cons | Discontinued Products |
Likelihood to Renew | Discontinued Products |
Usability | Discontinued Products |
Support Rating | Discontinued Products |
Alternatives Considered | Discontinued Products |
Return on Investment | Discontinued Products |
ScreenShots | Brand Embassy (discontinued) Screenshots |