What users are saying about
1 Rating
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Top Rated
395 Ratings
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Zoho Social

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Top Rated
395 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Feature Set Ratings

  • Brandle ranks higher in 6 feature sets: Publishing, Engagement, Marketing, Channel coverage/integration, Reporting/analytics, Account management
  • Brandle and Zoho Social are tied in 1 feature set: Listening/monitoring

Listening/monitoring

8.3

Brandle

83%
8.3

Zoho Social

83%
Brandle ranks higher in 3/4 features

Boolean keyword searches

8.0
80%
1 Rating
N/A
0 Ratings

Filtering out noise/spam

10.0
100%
1 Rating
N/A
0 Ratings

Sentiment analysis

9.0
90%
1 Rating
8.1
81%
187 Ratings

Broad channel coverage

6.0
60%
1 Rating
8.6
86%
259 Ratings

Publishing

9.0

Brandle

90%
8.3

Zoho Social

83%
Brandle ranks higher in 3/4 features

Audience targeting

10.0
100%
1 Rating
7.8
78%
219 Ratings

Content optimization

9.0
90%
1 Rating
8.0
80%
261 Ratings

Workflow management

8.0
80%
1 Rating
N/A
0 Ratings

Content planning and scheduling

N/A
0 Ratings
8.9
89%
313 Ratings

Engagement

8.7

Brandle

87%
8.2

Zoho Social

82%
Brandle ranks higher in 2/3 features

Automated routing and prioritization

9.0
90%
1 Rating
8.0
80%
220 Ratings

Customer interaction histories

8.0
80%
1 Rating
8.5
85%
240 Ratings

Bulk actions

9.0
90%
1 Rating
N/A
0 Ratings

Marketing

9.3

Brandle

93%
8.5

Zoho Social

85%
Brandle ranks higher in 4/4 features

Lead generation

9.0
90%
1 Rating
8.3
83%
160 Ratings

Content marketing

9.0
90%
1 Rating
8.7
87%
217 Ratings

Paid media management

9.0
90%
1 Rating
N/A
0 Ratings

Campaigns and promotions

10.0
100%
1 Rating
N/A
0 Ratings

Channel coverage/integration

10.0

Brandle

100%
9.3

Zoho Social

93%
Brandle ranks higher in 7/7 features

Twitter

10.0
100%
1 Rating
9.6
96%
275 Ratings

Facebook

10.0
100%
1 Rating
9.7
97%
305 Ratings

LinkedIn

10.0
100%
1 Rating
9.5
95%
267 Ratings

Google+

10.0
100%
1 Rating
8.7
87%
175 Ratings

Instagram

10.0
100%
1 Rating
9.3
93%
240 Ratings

Pinterest

10.0
100%
1 Rating
N/A
0 Ratings

YouTube

10.0
100%
1 Rating
N/A
0 Ratings

Reporting/analytics

8.7

Brandle

87%
8.6

Zoho Social

86%
Brandle ranks higher in 2/3 features

Campaign success analytics

8.0
80%
1 Rating
9.0
90%
255 Ratings

Real-time tracking

9.0
90%
1 Rating
N/A
0 Ratings

Competitor analysis

9.0
90%
1 Rating
8.3
83%
150 Ratings

Account management

9.0

Brandle

90%
8.8

Zoho Social

88%
Brandle ranks higher in 2/2 features

Role-based user permissions & privileges

9.0
90%
1 Rating
9.0
90%
198 Ratings

Mobile access

9.0
90%
1 Rating
8.6
86%
261 Ratings

Attribute Ratings

  • Zoho Social is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

Brandle

90%
1 Rating
9.2

Zoho Social

92%
318 Ratings

Likelihood to Renew

Brandle

N/A
0 Ratings
8.1

Zoho Social

81%
10 Ratings

Usability

Brandle

N/A
0 Ratings
9.3

Zoho Social

93%
172 Ratings

Availability

Brandle

N/A
0 Ratings
9.1

Zoho Social

91%
1 Rating

Performance

Brandle

N/A
0 Ratings
9.1

Zoho Social

91%
3 Ratings

Support Rating

Brandle

N/A
0 Ratings
8.5

Zoho Social

85%
160 Ratings

Implementation Rating

Brandle

N/A
0 Ratings
7.7

Zoho Social

77%
5 Ratings

Product Scalability

Brandle

N/A
0 Ratings
9.1

Zoho Social

91%
2 Ratings

Likelihood to Recommend

Brandle

Brandle is great for any company that doesn't get a lot of exposure. You are able to use this software as a tool in order to expand your sights on the internet. People are more easily able to access social media, websites, and apps. It also is great to use in scenarios where you want to put your company out there and be more visible to others. It may be less appropriate when companies already have a lot of exposure. It would really just be better for statistical purposes at that point.
Anonymous | TrustRadius Reviewer

Zoho Social

The pricing for me is important as well as all the social sites it connects to. Being able to set out a content plan for the coming weeks in one place is really helpful. I had been using other solutions in the past and needed to be able to plan my social activities days or weeks into the future. Zoho lets me do that at a price point I think I can be happy with.
Andrew Maher | TrustRadius Reviewer

Pros

Brandle

  • Helping to govern what we do for our social media presence.
  • Keeps track of ratings and viewing of our social media, websites, and apps.
Anonymous | TrustRadius Reviewer

Zoho Social

  • Zoho Social helps us develop posts, and it facilitates the automated publishing, which is vital in sharing the content we want.
  • Besides, Zoho Social is fruitful in customer engagement plan, where the software manages different accounts, and there is free communications throughout.
  • Finally, there is social media evaluation, monitoring, and analytics, and all of them brings to us an inference that is accurate and digital.
Johnston Mukwi | TrustRadius Reviewer

Cons

Brandle

  • Sometimes it can glitch on you.
  • There aren't many templates.
Anonymous | TrustRadius Reviewer

Zoho Social

  • I wanted to use the ability to have Zoho queue the posts, but I wanted to choose the start time of the first post for a few days in the future and I did not find an easy way to set that.
  • I wish there were a box with a cheat sheet of the sizes that each social media platform allows for it's video and pictures in the dialogue box for posting so I can be sure to choose appropriate content.
  • I do think it's a bit expensive, especially for my needs, but I like the ease of use. I will continue to do what I can to get this service discounted until I can no longer afford it.
Amanda Playwythe | TrustRadius Reviewer

Pricing Details

Brandle

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Brandle Editions & Modules

Additional Pricing Details

Zoho Social

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$10 per month

Zoho Social Editions & Modules

Edition
Standard$101
Professional$251
Agency$2001
Agency Plus$3001
  1. per month
Additional Pricing Details
Add Ons Users at $10 / user / month Brands $10 / brand / month

Likelihood to Renew

Brandle

No score
No answers yet
No answers on this topic

Zoho Social

Zoho Social 8.1
Based on 10 answers
I would not trade Zoho Social for any other app I have seen. I plan on upgrading my service. I also recommend it to clients. I use it as a training aid when I teach classes. It is absolutely the best solution in my opinion. I would not recommend it otherwise
Andrea Raquel | TrustRadius Reviewer

Usability

Brandle

No score
No answers yet
No answers on this topic

Zoho Social

Zoho Social 9.3
Based on 172 answers
I think it provides good value for money, a streamlined, intuitive, user friendly platform, with lots of features I'm still discovering. The social media publishing is easy and effective to use. We would love to see the monitoring feature included in the basic package but for the price you can't ask much more, really
Martín López Saiz | TrustRadius Reviewer

Reliability and Availability

Brandle

No score
No answers yet
No answers on this topic

Zoho Social

Zoho Social 9.1
Based on 1 answer
We've never had a problem with availability
Anonymous | TrustRadius Reviewer

Performance

Brandle

No score
No answers yet
No answers on this topic

Zoho Social

Zoho Social 9.1
Based on 3 answers
Excellent performance for what it does. No problem downloading pages on the desktop or mobile. It integrates well with other Zoho products. Outside of Zoho? Forget it.
Anonymous | TrustRadius Reviewer

Support Rating

Brandle

No score
No answers yet
No answers on this topic

Zoho Social

Zoho Social 8.5
Based on 160 answers
Very fast replies all the time with kind support staff who have helped me with a query we sent to them. While trialing the platform they were also very helpful to us allowing us to avail of the extended free trial period and applied this to our account in no time without any difficulty or work on our part.
Anonymous | TrustRadius Reviewer

Implementation Rating

Brandle

No score
No answers yet
No answers on this topic

Zoho Social

Zoho Social 7.7
Based on 5 answers
Self implementation, so I have to be happy with myself.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Brandle

Brandle stacks up against other apps and software because it offers many different options. You can choose between different packages and you are able to keep track of the status of your social media websites. Brandle is able to help promote your brand in a multitude of ways and places which is why it stacks up against other brand making apps and software.
Anonymous | TrustRadius Reviewer

Zoho Social

I have been using Zoho Invoice for more than a year and I find it really useful. As an IT startup we have few foreign clients and we were looking for an invoicing app/software which has multi-currency feature. As most of the apps like Vyapar, Billbook, etc have the option for invoicing in INR only.
Bijit Sen | TrustRadius Reviewer

Scalability

Brandle

No score
No answers yet
No answers on this topic

Zoho Social

Zoho Social 9.1
Based on 2 answers
You can use it for multiple business sizes.
Anonymous | TrustRadius Reviewer

Return on Investment

Brandle

  • It has enabled more traffic to come across our website.
  • It has brought more follows to our social media.
Anonymous | TrustRadius Reviewer

Zoho Social

  • I had a month-long delay in launching my website. Zoho Social allowed me to continue to build an audience and anticipation while the website technical issues were worked out.
  • The free trial meant I could give it a good try before spending any of my precious startup budget.
Susan Smith-Harmon | TrustRadius Reviewer

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