Great Results within 1 month
July 02, 2020

Great Results within 1 month

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

It is being used by the whole organization to post across all the platforms that are relevant to our business. Within the first 30 days, my business improved by getting a big transaction that allowed it to become one of the top Real Estate companies. Zoho Social made it possible for us to also find which platform is getting the most results.

Pros

  • Post planning.
  • Channel analytics.

Cons

  • Story posts.
  • Recommended post times could be better (IQ).
1 - Owner, Responsible for all Aspects of business
  • Great at content optimization.
  • It isn't free, but that allows support to focus on serious users.
This is the best platform I've used thus far.
Anyone who is serious about getting results from social media should go for Zoho Social. It has all the tools required to develop momentum in your business. The best thing about it is the more you use it, the better it gets at recommending times to post. If you are just in the market for a basic posting platform, it might be overkill. This is a high powered motorcycle, not a tricycle.

Zoho Social Feature Ratings

8.5
Sentiment analysis
8
Broad channel coverage
9
9.0
Content planning and scheduling
9
Audience targeting
Not Rated
Content optimization
Not Rated
10.0
Automated routing and prioritization
10
Customer interaction histories
10
10.0
Lead generation
10
Content marketing
10
8.8
Twitter
8
Facebook
9
LinkedIn
8
Google+
9
Instagram
10
Not Rated
Campaign success analytics
Not Rated
Competitor analysis
Not Rated
Not Rated
Role-based user permissions & privileges
Not Rated
Mobile access
Not Rated

Zoho Social Reliability

You can use it for multiple business sizes.
I've never had to contact Zoho Social which is a good thing, I guess.
I've never had an issue with it ever.

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