What users are saying about
4 Ratings
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Top Rated
779 Ratings
4 Ratings
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Score 9 out of 100

Hootsuite

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Top Rated
779 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

Bugcrowd

Bug Crowd is well suited if you do not have the resources to hire someone to test a site, do not have a team of recruiters that can find qualified testers and maybe do not have the budget to hire said employees. They are also good if you are only running short tests on a site and need quick feedback. Since you can set the bounty levels, you can decide what you want to pay
Peter Paccione | TrustRadius Reviewer

Hootsuite

If you are a smaller company or group and need a one stop shop in order to monitor and track multiple social media accounts in one place, this is your tool. You can track specifics, words, mentions, brands, etc. all in one place and deploy posts across numerous mediums. All reporting can be configured to come to your email and it is easy to set up too
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Listening/monitoring

Bugcrowd
Hootsuite
7.8
Boolean keyword searches
Bugcrowd
Hootsuite
8.0
Filtering out noise/spam
Bugcrowd
Hootsuite
7.6
Sentiment analysis
Bugcrowd
Hootsuite
7.4
Broad channel coverage
Bugcrowd
Hootsuite
8.2

Publishing

Bugcrowd
Hootsuite
8.4
Content planning and scheduling
Bugcrowd
Hootsuite
9.2
Audience targeting
Bugcrowd
Hootsuite
8.0
Content optimization
Bugcrowd
Hootsuite
8.2
Workflow management
Bugcrowd
Hootsuite
8.2

Engagement

Bugcrowd
Hootsuite
8.4
Automated routing and prioritization
Bugcrowd
Hootsuite
8.1
Customer interaction histories
Bugcrowd
Hootsuite
8.4
Bulk actions
Bugcrowd
Hootsuite
8.8

Marketing

Bugcrowd
Hootsuite
7.8
Lead generation
Bugcrowd
Hootsuite
7.9
Content marketing
Bugcrowd
Hootsuite
8.1
Paid media management
Bugcrowd
Hootsuite
7.5
Campaigns and promotions
Bugcrowd
Hootsuite
7.7

Channel coverage/integration

Bugcrowd
Hootsuite
8.8
Twitter
Bugcrowd
Hootsuite
9.3
Facebook
Bugcrowd
Hootsuite
9.3
LinkedIn
Bugcrowd
Hootsuite
9.1
Google+
Bugcrowd
Hootsuite
8.9
Instagram
Bugcrowd
Hootsuite
8.2
Pinterest
Bugcrowd
Hootsuite
8.4
YouTube
Bugcrowd
Hootsuite
8.4

Reporting/analytics

Bugcrowd
Hootsuite
8.0
Campaign success analytics
Bugcrowd
Hootsuite
8.0
Real-time tracking
Bugcrowd
Hootsuite
8.1
Competitor analysis
Bugcrowd
Hootsuite
7.9

Account management

Bugcrowd
Hootsuite
8.5
Role-based user permissions & privileges
Bugcrowd
Hootsuite
8.9
Mobile access
Bugcrowd
Hootsuite
8.1

Pros

Bugcrowd

  • Having a pool of security researchers helps keep the penetration tests broad, getting the most bang for your buck.
  • The integration with Slack makes it easy to keep tabs on the program and when new findings are submitted.
  • The interface is pretty simple to use and fairly intuitive.
Chase Palmer, CISSP | TrustRadius Reviewer

Hootsuite

  • The product has a really interactive media library which is very helpful even when we are out of images.
  • Customer support of this tool is also very understandable and interactive due to which the experience goes very smoothly.
  • It would not be wrong to say that the usability of this product is one of the greatest strengths of Hootsuite.
  • With this tool modification of scheduled posts is just so simple and easy to do which yields great results as well.
Jake Widner | TrustRadius Reviewer

Cons

Bugcrowd

  • Allow for more feedback when liaising with company
  • Work with company to better help them understand issue
  • Allow for more feedback
Peter Paccione | TrustRadius Reviewer

Hootsuite

  • After the purchasing of the platform, the features should not be then limited to users as we paid for them to be unlocked.
  • I found the initial setup a little difficult and confusing to do due to which user frustration can be a common issue.
David Braun | TrustRadius Reviewer

Likelihood to Renew

Bugcrowd

No score
No answers yet
No answers on this topic

Hootsuite

Hootsuite 8.5
Based on 77 answers
At this time we are satisfied that Hootsuite offers the most of what we are looking for at the most reasonable price point. As the social media landscape and monitoring/scheduling software changes, so do our needs. We re-evaluate our tools semi-annually or as new tools emerge onto the market. If we find at any point that we aren't gaining an advantage, then we are open to switching products.
Laura Pence | TrustRadius Reviewer

Usability

Bugcrowd

No score
No answers yet
No answers on this topic

Hootsuite

Hootsuite 9.1
Based on 27 answers
The layout of horizontal columns for each stream or search is a very cumbersome way to display information. There isn't an easy way to sort, filter, or otherwise re-organize the streams to limit the current view to relevancy. This is one of the primary reasons why we plan to move to another platform.
Matthew Hardesty | TrustRadius Reviewer

Reliability and Availability

Bugcrowd

No score
No answers yet
No answers on this topic

Hootsuite

Hootsuite 10.0
Based on 36 answers
Any outages are communicated in advance and have not been a problem. We let our clients know based on communications from HootSuite.Since we operate 24/7 with multiple shifts, planned outages can interfere with our operations, but we can always work around it.
Anonymous | TrustRadius Reviewer

Performance

Bugcrowd

No score
No answers yet
No answers on this topic

Hootsuite

Hootsuite 10.0
Based on 32 answers
Hootsuite makes passing on articles from the web very easy- when it works! I have had a number of gliches with Chrome where it does not open properly and the solution (after some toing and froing with support) was to uninstall and reinstall. The support staff are always very helpful (which is great!) but the gliches..... well, they suck when you are already busy!
Michael Royal | TrustRadius Reviewer

Support Rating

Bugcrowd

No score
No answers yet
No answers on this topic

Hootsuite

Hootsuite 7.9
Based on 110 answers
Each time I've contact Hootsuite for assistance they've helped. A person actually helped me!They were patient, explained what I could do, and provided links to videos to watch until I got the hang of it all. But seriously, they have people!Thank you
Davina Ford | TrustRadius Reviewer

In-Person Training

Bugcrowd

No score
No answers yet
No answers on this topic

Hootsuite

Hootsuite 6.0
Based on 1 answer
Very easy to teach and learn
Jessica Rudolph | TrustRadius Reviewer

Online Training

Bugcrowd

No score
No answers yet
No answers on this topic

Hootsuite

Hootsuite 10.0
Based on 8 answers
Would rate it a 10. We received two hours of online training and it was of very high-quality. HootSuite also offers HootSuite University which is an extremely comprehensive training portal with self-paced quizzes, training webinars and videos, best-practice papers, product certification, and access to a network of external experts. This is a fantastic resource.
Anonymous | TrustRadius Reviewer

Implementation Rating

Bugcrowd

No score
No answers yet
No answers on this topic

Hootsuite

Hootsuite 10.0
Based on 65 answers
One person of the organization must take the time to understand the product throughly. Next that person should work with the Hootsuite team to maximize the architecture of your platform and mitigate any problems that may crop up. Also, if a team members voices a concern or is having a problem roll your sleeves up and help them if not it can kill support for the product and end any chances of a renewal. Lastly, set aside enough time to allow for training and refresher training. Solve all problems ambiguity can not be permitted
Edgar Carpenter IV | TrustRadius Reviewer

Alternatives Considered

Bugcrowd

Budget was ultimately the reason we went with Bugcrowd initially. Bugcrowd allowed for us to come up with our own bounty scale to fit out budget. Most other companies had a fixed scale, or the scale was not as flexible as we wanted it. Traditional penetration testing companies were very expensive.
Chase Palmer, CISSP | TrustRadius Reviewer

Hootsuite

I have used 2 other scheduling tools - in my mind, they were hard to navigate. That is why I choose Hootsuite. I really like how it helped others during Covid and offered potential users a block of time they could use the software at no charge. I love when a company helps better the world.
Karen Roane | TrustRadius Reviewer

Scalability

Bugcrowd

No answers on this topic

Hootsuite

We haven't needed to scale it all.
Anonymous | TrustRadius Reviewer

Return on Investment

Bugcrowd

  • Saved us lots of money on meeting testing requirements for contracts
  • Allowed for quick triage on found issues
  • Taught our programming team to move in a more secure direction
Peter Paccione | TrustRadius Reviewer

Hootsuite

  • Marketing efficiency and how much time I am spending on creating social media content each month.
  • Have analytics to look at and see what posts are working and what posts aren't and having the details to know how to change it for the better.
  • I feel I have to put less effort into our social media side of things because this makes it so much easier to run.
Todd Betzold | TrustRadius Reviewer

Screenshots

Pricing Details

Bugcrowd

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Bugcrowd Editions & Modules

Additional Pricing Details

Hootsuite

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Hootsuite Editions & Modules

Edition
Professional$49.001
Team$129.002
Business$599.003
EnterpriseContact for Pricing
  1. per month (1 user / 10 social profiles)
  2. per month (3 users / 20 social profiles)
  3. per month (5, up to 10 users / 35 social profiles)
  4. none
Additional Pricing Details
For feature comparison across our different plans, please visit: https://www.hootsuite.com/plans

Rating Summary

Likelihood to Recommend

Bugcrowd
9.0
Hootsuite
8.6

Likelihood to Renew

Bugcrowd
Hootsuite
8.5

Usability

Bugcrowd
Hootsuite
9.1

Reliability and Availability

Bugcrowd
Hootsuite
10.0

Performance

Bugcrowd
Hootsuite
10.0

Support Rating

Bugcrowd
Hootsuite
7.9

In-Person Training

Bugcrowd
Hootsuite
6.0

Online Training

Bugcrowd
Hootsuite
10.0

Implementation Rating

Bugcrowd
Hootsuite
10.0

Add comparison