What users are saying about
63 Ratings
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Top Rated
187 Ratings
63 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.9 out of 100

Influitive

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
187 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Feature Set Ratings

    Sales Gamification

    7.0

    Bunchball Nitro

    70%

    Influitive

    Feature Set Not Supported
    N/A
    Bunchball Nitro ranks higher in 12/12 features

    Sales contest templates

    6.7
    67%
    3 Ratings
    N/A
    0 Ratings

    Custom sales contests

    5.8
    58%
    3 Ratings
    N/A
    0 Ratings

    Team competitions

    5.7
    57%
    3 Ratings
    N/A
    0 Ratings

    Multiple competitions

    7.4
    74%
    3 Ratings
    N/A
    0 Ratings

    Contest flexibility

    7.5
    75%
    3 Ratings
    N/A
    0 Ratings

    Sales rep view

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Mobile game functionality

    7.7
    77%
    3 Ratings
    N/A
    0 Ratings

    Game notifications & updates

    7.1
    71%
    3 Ratings
    N/A
    0 Ratings

    Social competition / Game collaboration

    6.8
    68%
    3 Ratings
    N/A
    0 Ratings

    Sales game integration to Salesforce

    7.0
    70%
    3 Ratings
    N/A
    0 Ratings

    Sales performance reporting

    7.1
    71%
    3 Ratings
    N/A
    0 Ratings

    TV streaming

    7.3
    73%
    3 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Influitive is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    7.0

    Bunchball Nitro

    70%
    3 Ratings
    9.1

    Influitive

    91%
    141 Ratings

    Likelihood to Renew

    Bunchball Nitro

    N/A
    0 Ratings
    8.9

    Influitive

    89%
    38 Ratings

    Usability

    Bunchball Nitro

    N/A
    0 Ratings
    8.2

    Influitive

    82%
    18 Ratings

    Availability

    Bunchball Nitro

    N/A
    0 Ratings
    10.0

    Influitive

    100%
    5 Ratings

    Performance

    Bunchball Nitro

    N/A
    0 Ratings
    8.0

    Influitive

    80%
    11 Ratings

    Support Rating

    7.5

    Bunchball Nitro

    75%
    5 Ratings
    8.9

    Influitive

    89%
    82 Ratings

    In-Person Training

    Bunchball Nitro

    N/A
    0 Ratings
    10.0

    Influitive

    100%
    1 Rating

    Online Training

    Bunchball Nitro

    N/A
    0 Ratings
    10.0

    Influitive

    100%
    5 Ratings

    Implementation Rating

    Bunchball Nitro

    N/A
    0 Ratings
    9.0

    Influitive

    90%
    11 Ratings

    Configurability

    Bunchball Nitro

    N/A
    0 Ratings
    9.1

    Influitive

    91%
    1 Rating

    Ease of integration

    Bunchball Nitro

    N/A
    0 Ratings
    6.7

    Influitive

    67%
    5 Ratings

    Product Scalability

    Bunchball Nitro

    N/A
    0 Ratings
    6.0

    Influitive

    60%
    3 Ratings

    Likelihood to Recommend

    BI WORLDWIDE

    Well suited for devs that are very amateur level and an Enterprise that doesn't have the budget for a lot of custom software. This tool makes that way easier of a process and cost.
    Read full review

    Influitive

    If an organization is looking to start a customer and/or partner advocacy program - Influitive is well suited to provide an amazing experience for members. Its various features and functions lend themselves well to building diversified experiences that, with some creativity from the community manager, can meet the needs of every advocate. Using Influitive has allowed me to grow a vibrant community of customers from around the globe who are more connected than ever to our organization and each other. I wouldn't want to try tackling my job without it!
    Read full review

    Pros

    BI WORLDWIDE

    • It enables the end-user to develop, manage and optimize game mechanics.
    • Salesforce and other integrations make it really easy and convenient to add to your technology stack.
    • The software supports notifications, social shares and leaderboards and users have complete control over all activities that are created while using a number of game templates.
    Read full review

    Influitive

    • Customer Support-it doesn't matter how urgent the request is, support is always there to help ease my mind with a couple of different ways to solve the issue.
    • CSM-I have worked with multiple CSMs and they have all been very helpful and patient. They listen to my questions and requests and help me strategize ways to increase engagement in the community.
    • Templated Challenges- I have relied on this feature to help with fun challenges for the advocates. Though I do wish there were some more new ones. I have noticed that most of them are the same as of 3 yrs ago.
    Read full review

    Cons

    BI WORLDWIDE

    • Limited in capacity.
    • Pricing.
    • Support.
    Read full review

    Influitive

    • More "select all" functions, like "assign badge" to a group of people.
    • More targeting at the "notify" stage: there are quite a few activity challenges we'd like to be available to everyone, but only pushed to a subset of customers; and the only workaround now is to clone a challenge and have two sets of targets. It works, but is clunky and clutters up the screen space.
    • I'd love to see a crowdsourced challenge bank, where we can share and borrow content from other hubs.
    Read full review

    Pricing Details

    Bunchball Nitro

    Starting Price

    Editions & Modules

    Bunchball Nitro editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Influitive

      Starting Price

      Editions & Modules

      Influitive editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        To learn more about Influitive's pricing, please reach out to a member of our sales team.

        Pricing Info

        Likelihood to Renew

        BI WORLDWIDE

        No answers on this topic

        Influitive

        Depending on the cost and new features to be added, our company might be motivated to renew the use of Influitive. However, a lot depends on the year to come and the enhancements that can better our experience and add more gamification to the platform. Adding elements that can woo our target audience.
        Read full review

        Usability

        BI WORLDWIDE

        No answers on this topic

        Influitive

        Overall, Influitive is very easy to use for customers. There's a bit of a learning curve for new admins, but that's only because Influitive isn't always intuitive. The UI is confusing in certain places. I expect something to be in one place, and I find it somewhere else entirely. This is the only reason my usability rank isn't higher
        Read full review

        Reliability and Availability

        BI WORLDWIDE

        No answers on this topic

        Influitive

        Yes, always available and extremely quick. The availability is 10 on 10 for sure. We also have situations where their team might not be working or on a holiday, but if we have an event, they are available and ensure smooth running. That is the beauty of having Influitive take care of you.
        Read full review

        Performance

        BI WORLDWIDE

        No answers on this topic

        Influitive

        Influitive AdvocateHub interacts with Blackbaud Champions and is an on-time response system. What I mean by that is once data is entered in Influitive AdvocateHub, it is updated in real time and I can access a computer and the data is there immediately. Sometimes the rewards do not show up right away and I am under the assumption that the delay is caused by an influx of traffic.
        Read full review

        Support Rating

        BI WORLDWIDE

        I cannot complain. I have only loved using it and forgot what its like to not use it!
        Read full review

        Influitive

        I have never had an issue, small or large, that the Influitive support team hasn't taken seriously and given their attention to. Engagement with support is generally quick and painless. There is also a great user community that is monitored to some degree, and general questions are often already available there or answered in short order.
        Read full review

        In-Person Training

        BI WORLDWIDE

        No answers on this topic

        Influitive

        I was taught and made to show all features that could help me learn more about the platform and this was great hands-on training for me. I picked up things faster than others and did have time to create challenges and make changes while someone was around to supervise and help.
        Read full review

        Online Training

        BI WORLDWIDE

        No answers on this topic

        Influitive

        The training was extensive and gave me the knowledge/ skills that I needed in order to implement my advocacy program using Influitive's Advocate Hub. I also meet on a regular basis with my Customer Success Manager. My Success Manager helps give me ideas for my program and helps me ensure that it's successful. Influitive is really invested in my success. They act more like a partner than a vendor
        Read full review

        Implementation Rating

        BI WORLDWIDE

        No answers on this topic

        Influitive

        I think some of the key insights I can put forward are all aligned to simply being organized. Make sure you have a well thoughts out plan where you have taken all factors into account. Prioritize the list of deliverables, and make sure you have all the right people alighed to assist internally & externally. If you have a well organized plan you will be set up for success.
        Read full review

        Alternatives Considered

        BI WORLDWIDE

        I think Bunchball just has a cleaner interface which makes it more appealing to the end user and has a great team supporting the product that does a great job in advocating and demoing the product
        Read full review

        Influitive

        Our community was originally based out of Slack. As our customer community grew, it was essential that we create a space for the community to prosper. We chose Influitive since it had both the advocacy and community portions built-in together. Slack was not able to host the advocacy program that we wanted.
        Read full review

        Scalability

        BI WORLDWIDE

        No answers on this topic

        Influitive

        When I stayed using we only had a hundred or so Advocates and now we have 2100+. Pretty amazing product!
        Read full review

        Return on Investment

        BI WORLDWIDE

        • Positive return on investment as I feel like it has really helped me get a better view of my sales performance.
        • The reporting is very clean and easy to read.
        • The wide variety of gamification is great to give you control over all activities.
        Read full review

        Influitive

        • Influitive has helped us generate hundreds of reviews on sites like G2, TrustRadius, and Capterra, which has resulted in various awards and positive placement on grid reports.
        • Influitive has helped us generate dozens of case studies and hundreds of quotes that can be used in sales and marketing campaigns.
        • Influitive has generated thousands of survey responses to help our product team better understand what our customers want, which has had a direct impact on our product roadmap.
        Read full review

        Screenshots

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