Calabrio Teleopti WFM vs. QEvalPro
Calabrio Teleopti WFM vs. QEvalPro
Product | Rating | Most Used By | Product Summary | Starting Price |
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Calabrio Teleopti WFM | N/A | Swedish company Teleopti offers their eponymous workforce management system, Teleopti WFM, which may be used for call centers, back offices, branches and stores. It integrates with ZOOM International's ZOOM Quality Management (QM) Suite for a total call center optimization solution. | N/A | |
QEvalPro | N/A | QEval is Etech Global Service’s SaaS-based call center quality monitoring software, specifically addressing operational issues. It is a Call Center Call Monitoring Software designed to play a major role in accomplishing stringent demands of quality, customer experience, and compliance. With Etech QEval, organizations across different business verticals can identify opportunities and actions in order to improve their internal processes, sales conversion, and customer… | N/A |
Calabrio Teleopti WFM | QEvalPro | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | $30 per user | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Calabrio Teleopti WFM | QEvalPro | |
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Top Pros | No answers on this topic | |
Top Cons |
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Calabrio Teleopti WFM | QEvalPro | |
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Small Businesses | 8x8 Contact Center Score 7.5 out of 10 | 8x8 Contact Center Score 7.5 out of 10 |
Medium-sized Companies | Eleveo Score 9.2 out of 10 | Eleveo Score 9.2 out of 10 |
Enterprises | Genesys Multicloud CX (discontinued) Score 7.5 out of 10 | Calabrio Teleopti WFM Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Calabrio Teleopti WFM | QEvalPro | |
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Likelihood to Recommend | 9.8 (10 ratings) | - (0 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Calabrio Teleopti WFM | QEvalPro | |
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Likelihood to Recommend | Calabrio | Etech Global Services No answers on this topic |
Pros | Calabrio | Etech Global Services No answers on this topic |
Cons | Calabrio | Etech Global Services No answers on this topic |
Usability | Calabrio | Etech Global Services No answers on this topic |
Alternatives Considered | Calabrio | Etech Global Services No answers on this topic |
Return on Investment | Calabrio | Etech Global Services No answers on this topic |
ScreenShots | QEvalPro Screenshots |