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126 Ratings
56 Ratings
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Score 7.6 out of 100

Commvault Complete Backup & Recovery

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126 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Likelihood to Recommend

Carbonite Server

A key question is, "how much critical data needs to be backed up?". A follow-up question might be, "what impact would it have on your business and reputation if you were to lose this data or take more than a few days to recover?"If a company's data is not critical or valuable to the success of their business, then this is not a good solution.
Shea Taylor | TrustRadius Reviewer

Commvault Complete Backup & Recovery

In my experience, Commvault is best designed for large enterprises with sparse or segmented data deployments. If all of your data is similar, and sitting in one data center or cloud storage solution, it isn't cost-effective. In a word, overkill. I had a client that was looking for a backup solution for unstructured data in separate and air-gapped data sources. My cCmmvault rep could not offer a solution that was cost-effective and did not require multiple copies of the data, so storage made the solution nonscalable or cost-effective.
Keith Kelly | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Carbonite Server
7.9
Commvault Complete Backup & Recovery
9.0
Universal recovery
Carbonite Server
8.3
Commvault Complete Backup & Recovery
8.5
Live recovery
Carbonite Server
8.2
Commvault Complete Backup & Recovery
8.6
Recovery verification
Carbonite Server
7.9
Commvault Complete Backup & Recovery
8.5
Business application protection
Carbonite Server
7.8
Commvault Complete Backup & Recovery
8.8
Multiple backup destinations
Carbonite Server
7.8
Commvault Complete Backup & Recovery
9.2
Incremental backup identification
Carbonite Server
8.4
Commvault Complete Backup & Recovery
9.2
Backup to the cloud
Carbonite Server
9.4
Commvault Complete Backup & Recovery
8.8
Deduplication and file compression
Carbonite Server
7.6
Commvault Complete Backup & Recovery
9.5
Snapshots
Carbonite Server
6.3
Commvault Complete Backup & Recovery
9.2
Flexible deployment
Carbonite Server
7.9
Commvault Complete Backup & Recovery
8.9
Management dashboard
Carbonite Server
7.5
Commvault Complete Backup & Recovery
8.7
Platform support
Carbonite Server
7.5
Commvault Complete Backup & Recovery
9.0
Retention options
Carbonite Server
7.7
Commvault Complete Backup & Recovery
9.4
Encryption
Carbonite Server
8.5
Commvault Complete Backup & Recovery
9.4

Pros

Carbonite Server

  • Carbonite Evault allows for easy management of backups. Once the system is integrated there is minimal hands on time. The system is smart enough to email you if there is an issue to give you the opportunity to fix it before it becomes a larger issue.
  • Carbonite Evault does restores very well also. Our favorite restores are the BMR (Bare Metal Restores). This type of back up allows you to restore the entire server configuration to a brand new box.
  • Carbonite Evault does a good job of allowing you to schedule backups when it is convenient to you with little impact on your bandwith.
Timika Hite | TrustRadius Reviewer

Commvault Complete Backup & Recovery

  • You can do backups of your servers, PC, and virtual environments in just one console.
  • The policy setup is very granular, so you can do almost whatever you need.
  • The compression and duplication really save you a lot storage space, which means less hardware.
  • The backup time are really good, so the maintenance window for each backup is fast.
Anonymous | TrustRadius Reviewer

Cons

Carbonite Server

  • The backup report really needs improvement. It is really pathetic, as it gives wrong information. It is not suitable for auditing.
  • The Exchange DAG backup should support instead of configuring each exchange server.
  • Cloud infrastructure supports a lot of AWS and Azure instances that are coming up.
Anonymous | TrustRadius Reviewer

Commvault Complete Backup & Recovery

  • The management console still uses Java and often has compatibility issues. I would dump java in favor or a HTML5 web console.
  • CommVault is a huge solution capable of managing the most complex environments. It could benefit from some simplification and wizards to make it more approachable to smaller IT shops.
Daniel Hereford | TrustRadius Reviewer

Likelihood to Renew

Carbonite Server

Carbonite Server 4.8
Based on 6 answers
We packaged carbonite server with the end user product that they provide but we have had issues where the end user site has been down for days at time and backups for both server and user are backing up but we do not the get notification that it was completed for several days. There appears to be latency issues with the mail delivery for completed backups. Additionally, I have used other backup products and find the Carbonite website interface very clunkly and difficult to navigate.
Anonymous | TrustRadius Reviewer

Commvault Complete Backup & Recovery

Commvault Complete Backup & Recovery 8.4
Based on 7 answers
It is serving it's purpose and for companies that have a smaller IT staff, it is not time consuming to manage. Support for the product when needed has been very good and they are responsive when tickets are opened for support. The product is scalable so as we grow we can easily increase the resources as needed on the backend.
Anonymous | TrustRadius Reviewer

Usability

Carbonite Server

Carbonite Server 5.5
Based on 1 answer
Product needs a lot of improvements in some features like Cloud and Reporting.
Anonymous | TrustRadius Reviewer

Commvault Complete Backup & Recovery

Commvault Complete Backup & Recovery 9.0
Based on 6 answers
They product is built very well with all the features and support to different types of data but as an end user it is not simple to explore the server. Not easy to setup the features and make it operational as compared to the other competitor in the market.
Pradeep Kabbur | TrustRadius Reviewer

Support

Carbonite Server

Carbonite Server 5.5
Based on 1 answer
Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.
Anonymous | TrustRadius Reviewer

Commvault Complete Backup & Recovery

Commvault Complete Backup & Recovery 9.4
Based on 29 answers
The cooperation with the support team so far has been excellent. We will be informed on every problem. The first line will help very soon after the ticket is opened. They always meet the appointment. Every problem is solved as soon as possible. When talking with the support team, they immediately indicated that they had the knowledge, and knew where to look. If the problem goes beyond their help frame, the second aid level is immediately activated, the case is raised to a higher level and another call/help meeting is scheduled immediately. The nice thing about this company is that you can follow every ticket online.
Vladan Kojanic | TrustRadius Reviewer

Implementation

Carbonite Server

Carbonite Server 6.4
Based on 1 answer
We had appliance and we just needed to setup the Director Console which was straight forward and easy.
Anonymous | TrustRadius Reviewer

Commvault Complete Backup & Recovery

Commvault Complete Backup & Recovery 8.9
Based on 3 answers
Plan well and make sure you collect all the required information and details before going for implementation. Organize it in step by step or break the setup into different modules to make it simple.
Pradeep Kabbur | TrustRadius Reviewer

Alternatives Considered

Carbonite Server

Netbak is a great product but we also had a secondary issue of having to backup several PC's on site and at remote locations. Carbonite helped with both and gave us one central admin console to be able to check the progress of all our backups, where netbak would have required us to setup a tunnel or use the internet to move data back to our main office.
Robb Glietz | TrustRadius Reviewer

Commvault Complete Backup & Recovery

IBM TSM has Commvault beat in true HSM, but TSM is so complex to mange and run and is probably a tad lighter on resources, but not enough to warrant using it. NetBackup was the speed king for years, but after Symantec virtually abandoned the product their are years behind in innovation. The NetBackup UI is ancient and the reporting is weak. Veeam has a very specific target audience and that is the purely virtualized SMB what does not have much to protect. Veeam's deduplication is barely works and their compression is just OK. Veeam underlying disk usage is very wasteful and can quickly add up, Commvault is far more space efficient for the backup target than any of the competitors that offer deduplication
Keith Luken | TrustRadius Reviewer

Return on Investment

Carbonite Server

  • For a small firm, it has outsourced an important element to support our business continuity.
  • Email archiving was something we couldn't keep up with an EVault type of solution. We have more control of our file storage size than email, so we felt we were paying too much to archive spam and solicitations than important business communication. We went to a Google solution which was extremely cost effective and with more features.
Eric Romaine | TrustRadius Reviewer

Commvault Complete Backup & Recovery

  • With a successful DR test, Commvault has proven that our most critical systems could be recovered in a very short amount of time. Since these Tier One systems are the money makers, it is a relief to know they can be up and running within the SLA provided by the business.
  • With the large amount of client agents used for backups, we are backing up databases that we couldn't before with NetBackup. Right now, our environment is the most protected it has ever been.
  • Even though we have increased the amount of data we are backing up by a very large margin, the success rates have allowed us to work on other things than having to worry about backups not working. Productivity has certainly increased.
Jim Stephanek | TrustRadius Reviewer

Screenshots

Pricing Details

Carbonite Server

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Commvault Complete Backup & Recovery

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Carbonite Server
9.0
Commvault Complete Backup & Recovery
9.0

Likelihood to Renew

Carbonite Server
4.8
Commvault Complete Backup & Recovery
8.4

Usability

Carbonite Server
5.5
Commvault Complete Backup & Recovery
9.0

Support

Carbonite Server
5.5
Commvault Complete Backup & Recovery
9.4

Implementation

Carbonite Server
6.4
Commvault Complete Backup & Recovery
8.9

Add comparison