What users are saying about

Celonis vs Creatio

Celonis
11 Ratings
Creatio
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
29 Ratings

Celonis

11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Based on 11 reviews and ratings

Creatio

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
29 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100

Based on 29 reviews and ratings

Likelihood to Recommend

Celonis

Celonis is well suited for organizations who are undergoing transformation initiatives that tie to the following areas:
  • RPA/Automation
  • ERP Migrations
  • Process Documentation
  • Shared Services
  • Process Transformation

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 2 answers on this topic

Creatio

If you have an in-house expert, then this product, due to its customization abilities, is a great choice for a CRM. However, due to Creatio's low-code approach, there are areas where end-users can make their own changes and customizations without the need for a developer. One such case is building out team dashboards for real-time reporting.

Read full review

Carl Moore | TrustRadius Reviewer
Carl Moore
View all 18 answers on this topic

Pros

Celonis

  • Provide big picture information and drill down to details, such as actors, cases, documents
  • Combine process discovery data with other business, e.g. controlling data
  • Great user interface
  • Unlike other products such as Minit or Disco, this tool is great at being able to directly enrich the findings with cost or revenue data
  • Easy to build and calculate critical process KPIs and demonstrate the findings to management (decision makers)

Read full review

Viktor Mulac | TrustRadius Reviewer
Viktor Mulac
View all 2 answers on this topic

Creatio

  • Customization: We have heavily customized the system. Creatio has been excellent in helping build requirements & see these through to implementation.
  • The system is really easy to use. Users pick it up & love it immediately.
  • Support is superb: If we have any issues or want to change the system at all, the team is always there helping by being fast, efficient & friendly
  • Cost: Definitely competitive.

Read full review

Will Ludgate | TrustRadius Reviewer
Will Ludgate
View all 18 answers on this topic

Cons

Celonis

  • May shed a negative light on employees for deviating from the desired processes.

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 2 answers on this topic

Creatio

  • Having more marketplace solutions that add to the system’s functionality would be great.
  • We look forward to further enhancements in ML (even though Creatio already has some AI-powered solutions in place).
  • We would also like to see some improvements to the customer portal.

Read full review

Tatyana Yaroshenko | TrustRadius Reviewer
Tatyana Yaroshenko
View all 18 answers on this topic

Usability

Celonis

No score
No answers yet
No answers on this topic

Creatio

Creatio 6.8
Based on 2 answers
Once integration was set and complete the ability to train and use is very straightforward.

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 2 answers on this topic

Support Rating

Celonis

No score
No answers yet
No answers on this topic

Creatio

Creatio 7.7
Based on 2 answers
The Business Analyst Team has been wonderful in advising on the best solutions for additional integrations and customizations. I couldn't be happier with their support.

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 2 answers on this topic

Alternatives Considered

Celonis

I have used the process mining software, Minit. Compared to Celonis, Minit does not allow us to enrich process data with other business data, but Minit is a universal process discovery tool. It can be further coupled with PowerBI or similar software for data enrichment. The reporting options and UX are far more advanced in Celonis, but Celonis is purely SAP HANA oriented.

Read full review

Viktor Mulac | TrustRadius Reviewer
Viktor Mulac
View all 2 answers on this topic

Creatio

The system’s UI, rich functionality, and a great potential for scalability made the system stand out among other vendors. It is a fully-fledged solution that allowed us to work with customer data way more efficiently and improve our processes on a regular basis.

Read full review

Vladlen Manastiretskiy | TrustRadius Reviewer
Vladlen Manastiretskiy
View all 18 answers on this topic

Return on Investment

Celonis

  • Celonis has helped me get rid of unneeded steps within my sales process that have to lead to longer sales cycles.
  • Celonis has helped us identify areas internally where we are not taking advantage of cash discounts.

Read full review

Anonymous | TrustRadius Reviewer
Verified User
View all 2 answers on this topic

Creatio

  • bpm'online is a bit pricey, so utilizing it in place of other tools to help on your ROI is important.
  • Users are seeing the value of a consolidated information source and buy-in is quicker than it was with Salesforce or GoldMine.
  • The automation of internal notifications when particular fields are marked has increased productivity and decreased human error overall.

Read full review

Kenneth Harrington-Colon | TrustRadius Reviewer
Kenneth Harrington-Colon
View all 18 answers on this topic

Screenshots

Pricing Details

Celonis

General

Free Trial
—
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Celonis Editions & Modules

—
Additional Pricing Details
Snap is Celonis' free-to-use, 100% cloud-based process mining solution, with over 3500 registrants and users. It includes most major features of Celonis, including all functionality found in common process mining tools. It also includes pre-built connectors to ServiceNow and pre-built content to get users started quickly on their process mining journey.

Creatio

General

Free Trial
Yes
Free/Freemium Version
—
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$3,000*

* Per installation

Creatio Editions & Modules

Edition
Sales Creatio Team edition$301
Sales Creatio Commerce Edition$351
Sales Creatio Enterprise Edition$601
Studio Creatio Enterprise$251
Studio Creatio Free$01
  1. per user/per month
Additional Pricing Details
—

Add comparison