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Top Rated
949 Ratings

Ceridian Dayforce HCM

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Top Rated
949 Ratings
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Score 8 out of 100
2 Ratings
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Score 7 out of 100

Likelihood to Recommend

Ceridian Dayforce HCM

Lately we just haven't been that confident with the software and service. There have been a lot of miscommunications, more price increases and less solutions. A lot of the software support people aren't 100% knowledgeable of what certain changes they help to make do the the software as a whole and it's really concerning
Anonymous | TrustRadius Reviewer

CrossKnowledge Learning Suite

CrossKowledge offers a superb library of learning content and a serviceable learning management system to go with it. If you’re looking for robust reporting or want to minimise the time you spend managing learning administration, you should look elsewhere.
Swapnil Gyani | TrustRadius Reviewer

Feature Rating Comparison

Human Resource Management

Ceridian Dayforce HCM
7.7
CrossKnowledge Learning Suite
Employee demographic data
Ceridian Dayforce HCM
8.0
CrossKnowledge Learning Suite
Employment history
Ceridian Dayforce HCM
8.0
CrossKnowledge Learning Suite
Job profiles and administration
Ceridian Dayforce HCM
7.7
CrossKnowledge Learning Suite
Workflow for transfers, promotions, pay raises, etc.
Ceridian Dayforce HCM
7.7
CrossKnowledge Learning Suite
Organizational charting
Ceridian Dayforce HCM
7.0
CrossKnowledge Learning Suite
Organization and location management
Ceridian Dayforce HCM
7.4
CrossKnowledge Learning Suite
Compliance data (COBRA, OSHA, etc.)
Ceridian Dayforce HCM
7.7
CrossKnowledge Learning Suite

Payroll Management

Ceridian Dayforce HCM
8.1
CrossKnowledge Learning Suite
Pay calculation
Ceridian Dayforce HCM
8.7
CrossKnowledge Learning Suite
Support for external payroll vendors
Ceridian Dayforce HCM
7.6
CrossKnowledge Learning Suite
Off-cycle/On-Demand payment
Ceridian Dayforce HCM
8.3
CrossKnowledge Learning Suite
Benefit plan administration
Ceridian Dayforce HCM
7.8
CrossKnowledge Learning Suite
Direct deposit files
Ceridian Dayforce HCM
8.7
CrossKnowledge Learning Suite
Salary revision and increment management
Ceridian Dayforce HCM
8.0
CrossKnowledge Learning Suite
Reimbursement management
Ceridian Dayforce HCM
7.8
CrossKnowledge Learning Suite

Leave and Attendance Management

Ceridian Dayforce HCM
7.8
CrossKnowledge Learning Suite
Approval workflow
Ceridian Dayforce HCM
8.2
CrossKnowledge Learning Suite
Balance details
Ceridian Dayforce HCM
7.7
CrossKnowledge Learning Suite
Annual carry-forward and encashment
Ceridian Dayforce HCM
7.7
CrossKnowledge Learning Suite

Employee Self Service

Ceridian Dayforce HCM
8.2
CrossKnowledge Learning Suite
View and generate pay and benefit information
Ceridian Dayforce HCM
8.6
CrossKnowledge Learning Suite
Update personal information
Ceridian Dayforce HCM
8.6
CrossKnowledge Learning Suite
View company policy documentation
Ceridian Dayforce HCM
7.9
CrossKnowledge Learning Suite
Employee recognition
Ceridian Dayforce HCM
7.4
CrossKnowledge Learning Suite
View job history
Ceridian Dayforce HCM
8.2
CrossKnowledge Learning Suite

Asset Management

Ceridian Dayforce HCM
7.2
CrossKnowledge Learning Suite
Tracking of all physical assets
Ceridian Dayforce HCM
7.2
CrossKnowledge Learning Suite

HR Reporting

Ceridian Dayforce HCM
6.9
CrossKnowledge Learning Suite
Report builder
Ceridian Dayforce HCM
6.9
CrossKnowledge Learning Suite
Pre-built reports
Ceridian Dayforce HCM
7.2
CrossKnowledge Learning Suite
Ability to combine HR data with external data
Ceridian Dayforce HCM
6.4
CrossKnowledge Learning Suite

Onboarding

Ceridian Dayforce HCM
7.7
CrossKnowledge Learning Suite
New hire portal
Ceridian Dayforce HCM
7.9
CrossKnowledge Learning Suite
Manager tracking tools
Ceridian Dayforce HCM
7.6
CrossKnowledge Learning Suite

Performance and Goals

Ceridian Dayforce HCM
7.6
CrossKnowledge Learning Suite
Corporate goal setting
Ceridian Dayforce HCM
7.4
CrossKnowledge Learning Suite
Individual goal setting
Ceridian Dayforce HCM
7.6
CrossKnowledge Learning Suite
Line-of sight-visibility
Ceridian Dayforce HCM
7.6
CrossKnowledge Learning Suite
Performance tracking
Ceridian Dayforce HCM
7.7
CrossKnowledge Learning Suite

Performance Management

Ceridian Dayforce HCM
7.7
CrossKnowledge Learning Suite
Performance plans
Ceridian Dayforce HCM
7.7
CrossKnowledge Learning Suite
Performance improvement plans
Ceridian Dayforce HCM
7.5
CrossKnowledge Learning Suite
Review status tracking
Ceridian Dayforce HCM
7.7
CrossKnowledge Learning Suite
Review reminders
Ceridian Dayforce HCM
7.7
CrossKnowledge Learning Suite
Multiple review frequency
Ceridian Dayforce HCM
7.7
CrossKnowledge Learning Suite

Succession Planning

Ceridian Dayforce HCM
7.3
CrossKnowledge Learning Suite
Create succession plans/pools
Ceridian Dayforce HCM
7.3
CrossKnowledge Learning Suite
Candidate ranking
Ceridian Dayforce HCM
7.3
CrossKnowledge Learning Suite
Candidate search
Ceridian Dayforce HCM
7.5
CrossKnowledge Learning Suite
Candidate development
Ceridian Dayforce HCM
7.1
CrossKnowledge Learning Suite

Recruiting / ATS

Ceridian Dayforce HCM
7.7
CrossKnowledge Learning Suite
Job Requisition Management
Ceridian Dayforce HCM
7.9
CrossKnowledge Learning Suite
Company Website Posting
Ceridian Dayforce HCM
8.1
CrossKnowledge Learning Suite
Publish to Social Media
Ceridian Dayforce HCM
7.6
CrossKnowledge Learning Suite
Job Search Site Posting
Ceridian Dayforce HCM
7.9
CrossKnowledge Learning Suite
Duplicate Candidate Prevention
Ceridian Dayforce HCM
7.4
CrossKnowledge Learning Suite
Applicant Tracking
Ceridian Dayforce HCM
7.6
CrossKnowledge Learning Suite
Notifications and Alerts
Ceridian Dayforce HCM
7.5
CrossKnowledge Learning Suite

Learning Management

Ceridian Dayforce HCM
CrossKnowledge Learning Suite
5.5
Course authoring
Ceridian Dayforce HCM
CrossKnowledge Learning Suite
6.0
Course catalog or library
Ceridian Dayforce HCM
CrossKnowledge Learning Suite
8.0
Player/Portal
Ceridian Dayforce HCM
CrossKnowledge Learning Suite
5.0
Learning content
Ceridian Dayforce HCM
CrossKnowledge Learning Suite
10.0
Mobile friendly
Ceridian Dayforce HCM
CrossKnowledge Learning Suite
6.0
Progress tracking & certifications
Ceridian Dayforce HCM
CrossKnowledge Learning Suite
5.0
Assignments
Ceridian Dayforce HCM
CrossKnowledge Learning Suite
6.0
Compliance management
Ceridian Dayforce HCM
CrossKnowledge Learning Suite
3.0
Learning administration
Ceridian Dayforce HCM
CrossKnowledge Learning Suite
4.0
Learning reporting & analytics
Ceridian Dayforce HCM
CrossKnowledge Learning Suite
3.0
Social learning
Ceridian Dayforce HCM
CrossKnowledge Learning Suite
5.0

Pros

Ceridian Dayforce HCM

  • Benefits and Payroll Integration - changes happen in real time.
  • Workflows - still working on creating some but we created some so that when employees make changes, we are notified and that's great so nothing goes unnoticed.
  • Site is easy for employees to navigate and has a 'clean' presentation.
Dana Lyons | TrustRadius Reviewer

CrossKnowledge Learning Suite

  • CrossKnowledge provides learning content across a wide array of subjects, and this content is delivered using various delivery methods (interactive e-learning, videos, reading material, activity journals, etc.)
  • CrossKnowledge’s learning suite makes it easy to set up and roll out a highly customised learning management system.
  • CrossKnowledge offers a mobile app that makes it easy to access both the learning management system as well as their learning content on the go.
Swapnil Gyani | TrustRadius Reviewer

Cons

Ceridian Dayforce HCM

  • We are still unable to use Attendance Management after being live on Dayforce for over a year. We have been told that one of our attendance policies can't be done in the system even though we were promised it could be done at the time we were choosing Dayforce. For our other policies, they are not working properly and no one we've worked with at Ceridian seems to understand Attendance. Our policies are very simple so this has been extremely disappointing.
  • Dayforce Support is a crapshoot. When submitting a ticket you can never be sure if you will receive a Support Rep who is knowledgeable and committed to resolving your issue or a Rep who is just trying to get that ticket closed and out of their queue. We receive inconsistent and incorrect responses fairly frequently. I've had to rely on a User Group for more accurate solutions.
  • Although we like the Recruiting feature, we would like to see more flexibility in that module. More tokens for the Offer Letter, more flexibility in the application questionnaire, etc.
  • Reporting is not intuitive and it seems to be becoming less so as new releases come out. It seems Ceridian is moving towards wanting clients to have Professional Services create all of their reports.
  • We would like to see better audits between WFM and Payroll. It is still too easy to miss hours in WFM that aren't picked up in Payroll.
  • Ceridian Tax Service has been extremely slow in handling questions. The Source Tax Online tool is clunky and difficult to extract information if you have a tax issue.
MariBeth Theusch | TrustRadius Reviewer

CrossKnowledge Learning Suite

  • As a learning management system, CrossKnowledge’s backend is missing several key features for learning administrators
  • It is immensely difficult to set up learning events and managing invitations to learners
  • Reporting is extremely limited: you can only see the reports that CrossKnowledge seems necessary; you have very limited customisation options, and many of the basic reporting functions are simply impossible
Swapnil Gyani | TrustRadius Reviewer

Likelihood to Renew

Ceridian Dayforce HCM

Ceridian Dayforce HCM 9.1
Based on 74 answers
We are highly invested in Ceridian's Dayforce product. It give us the flexibility and scaling that our growing company needs. Its potential reaches beyond the basic HR functions to the decision making that our Management Team needs. Ceridian is always innovating the employee and employee experiences to offer cutting edge options.
Priscilla Midkiff | TrustRadius Reviewer

CrossKnowledge Learning Suite

CrossKnowledge Learning Suite 8.0
Based on 1 answer
CrossKnowledge’s learning content makes it a no-brainer. Besides, while their LMS isn’t as powerful or robust as we’d have liked, it’s still serviceable and most of our learners aren’t directly affected by it.
Swapnil Gyani | TrustRadius Reviewer

Usability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.8
Based on 52 answers
Dayforce is a cloud based, integrated system and as a whole is very user friendly. Dayforce allows managers to easily deal with day to day activities because all of the information is in one spot. Long gone are the days that a manager needs to log into separate systems to verify an employees timesheet, requests for time off, etc. By providing ease of use, our managers get more time back in their day to do other things.
Anonymous | TrustRadius Reviewer

CrossKnowledge Learning Suite

No score
No answers yet
No answers on this topic

Reliability and Availability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 9.2
Based on 23 answers
We have never experienced a total/unplanned outages that effected our ability to process payroll. However, there are times when the application's speed is significantly effected - and processing a payroll may take up to twice as long as normal.
Bethann DuBois | TrustRadius Reviewer

CrossKnowledge Learning Suite

No score
No answers yet
No answers on this topic

Performance

Ceridian Dayforce HCM

Ceridian Dayforce HCM 5.7
Based on 25 answers
We haven't noticed any slow-down due to the integration of Dayforce WFM with our Ceridian HPL products (HRIS and Payroll). The new HTML view of the timesheets don't load as quickly as the old Silverlight view - however, we have gotten used to the change.
Bethann DuBois | TrustRadius Reviewer

CrossKnowledge Learning Suite

No score
No answers yet
No answers on this topic

Support Rating

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.7
Based on 97 answers
Most of the time the support is great; it's not always super efficient but I always get the help I need. Occasionally it takes a lot longer than we had hoped or get conflicting responses. We had one ticket recently where we were told we would have to pay the service team to support us on the project and then another person called the next day with the solution to our query and was able to find a solution easily. Generally, though, the response is great and they either walk me though how to do something via a Zoom Meeting or they email step-by-step instructions on how to do it and say if I have questions we can set up a meeting to discuss further.
Karen Henry | TrustRadius Reviewer

CrossKnowledge Learning Suite

No score
No answers yet
No answers on this topic

In-Person Training

Ceridian Dayforce HCM

Ceridian Dayforce HCM 7.1
Based on 11 answers
Because the training we reviewed at Insights has changed how we use the system everyday. This is a key factor in our training.
Dr. Anita Martin | TrustRadius Reviewer

CrossKnowledge Learning Suite

No score
No answers yet
No answers on this topic

Online Training

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.8
Based on 17 answers
The online training has been really good, I can do some online sessions/courses on my own time which is great for time management. The on line class type sessions have been really good too, they provide a great overview with some additional features or where and how to look to make some changes.
Anonymous | TrustRadius Reviewer

CrossKnowledge Learning Suite

No score
No answers yet
No answers on this topic

Implementation Rating

Ceridian Dayforce HCM

Ceridian Dayforce HCM 6.0
Based on 71 answers
Have a strong internal team. Communicate with your implementation team - they are there to make it work for you. Take the time to really think about how you want the system to work for you - in some cases, you may need to rethink your own business practices to see if you are working harder when the system could do it for you
Brenda Lebo | TrustRadius Reviewer

CrossKnowledge Learning Suite

No score
No answers yet
No answers on this topic

Alternatives Considered

Ceridian Dayforce HCM

It is really nice to have all the various modules available under a single application. This has allowed our organization to rollout to all of our employees and streamline process throughout all levels of employees. We continue to tweak/customize our options knowing that DF is robust application that is continually working on a better experience for the customer.
Anonymous | TrustRadius Reviewer

CrossKnowledge Learning Suite

Moodle is a far more powerful and flexible learning management system for learning administrators. Where CrossKnowledge has the edge is in its fabulous learning content library.
Swapnil Gyani | TrustRadius Reviewer

Scalability

Ceridian Dayforce HCM

Ceridian Dayforce HCM 8.9
Based on 14 answers
Overall, we are extremely happy with the Dayforce WFM module. Our biggest pain point is concerning the twice annual software upgrades - which is the only reason I haven't rated them as a '10'. Because every customer is configured differently, the upgrades can sometimes have adverse effects on our current configured policies/rules. And although they roll-out the upgraded version in a test environment several weeks before go-live, not all testing is accurate in that environment. Some issues do not present themselves until you are working with live punches.
Bethann DuBois | TrustRadius Reviewer

CrossKnowledge Learning Suite

No score
No answers yet
No answers on this topic

Return on Investment

Ceridian Dayforce HCM

  • There's no paper handling for employee's PTO requests, manager approvals, etc. This is a huge time-saving and hassle-saving aspect of the system.
  • Employees no longer print out their paychecks - it's all on the app. And we pay less for mailing checks all over the place.
  • Employees enroll in their benefits now, which was also a huge time, paper, and cost saving!
  • Employees attest that they received all of their meals and rests via the biometric clocks, so paper doesn't have to be kept - the system tracks that info now.
Jennifer Monson | TrustRadius Reviewer

CrossKnowledge Learning Suite

  • It’s extremely difficult to evaluate ROI of a tool like CrossKnowledge, but it’s only been a little over a year since we rolled it out across the organisation and we’ve already made it part of our performance management system
Swapnil Gyani | TrustRadius Reviewer

Screenshots

CrossKnowledge Learning Suite

Pricing Details

Ceridian Dayforce HCM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

CrossKnowledge Learning Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Ceridian Dayforce HCM
8.0
CrossKnowledge Learning Suite
7.0

Likelihood to Renew

Ceridian Dayforce HCM
9.1
CrossKnowledge Learning Suite
8.0

Usability

Ceridian Dayforce HCM
7.8
CrossKnowledge Learning Suite

Reliability and Availability

Ceridian Dayforce HCM
9.2
CrossKnowledge Learning Suite

Performance

Ceridian Dayforce HCM
5.7
CrossKnowledge Learning Suite

Support Rating

Ceridian Dayforce HCM
6.7
CrossKnowledge Learning Suite

In-Person Training

Ceridian Dayforce HCM
7.1
CrossKnowledge Learning Suite

Online Training

Ceridian Dayforce HCM
6.8
CrossKnowledge Learning Suite

Implementation Rating

Ceridian Dayforce HCM
6.0
CrossKnowledge Learning Suite

Scalability

Ceridian Dayforce HCM
8.9
CrossKnowledge Learning Suite

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